Search Samsung

Looking for Answers about samsung DV5451AEW/XAA?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:1)
Dishwashers(Q:14 A:23)
Dryers(Q:40 A:49)
Electric Ranges(Q:82 A:109)
French Door(Q:3 A:4)
Gas Ranges(Q:95 A:121)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
Microwaves(Q:113 A:165)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:38 A:69)
UHD TV(Q:39 A:34)
Verizon Wireless(Q:109 A:125)
Washers(Q:20 A:31)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
Most Recent Questions

Customer Questions & Answers for
DV5451AEW/XAA

Customer Questions & Answers:
24 Questions
 | 
27 Answers
Overall Rating:
4.345 out of 5
4.3
out of
5
(29 Reviews)29

Questions & Answers for samsung DV5451AEW/XAA

Question

Why is it called "Top Loading".. the door is on front even in your pic ??

asked 1 year, 8 months ago
rjoyner1
Arizona
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The DV5451AEW and other dryers are categorized as "top load" or "front load" based on the washers they are designed to match. While this model (and others) do actually load from the front, the matching WA5451ANW is a top loading washer.

- Ms. Samsung
answered 1 year, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Sensor Dry issues

Any program that uses Sensor Dry seem to have a problem. Basically the machine shuts off within 2-3 minutes after start. NO error code, just switches from drying to cooling 2-3 mins after it starts.
The heat is there, i can feel the drum warm. If I use the time cycle(no sensor) it runs no problem. Nothing blocking or stock to the sensor. Please advise.
asked 2 years, 4 months ago
volk23
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your DV5451. If the dryer is shutting off early, please check the lint filter and vent ducts to make sure there is no blockage preventing the air from circulating and exhausting outside. Additional troubleshooting is available through this link: http://support-us.samsung.com/cyber...

If these suggestions don't help to resolve the issue, please use the link provided at the bottom of the article to request service so a technician can help to determine the cause and fix it.

Thank you,
Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

dryer back vent squeak

Dryer new by 2 days; when used the first and only time, a loud squeak came from the back. What is causing this and how to fix?
asked 2 years, 5 months ago
daha
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Make sure that the machine is level on the floor. If it is uneven any movement could cause the vent to squeak from the rear. If you are using solid metal vent pipe. If using the flexible vent hose then it just might not be that. It's worth the check the vent hose anyway..
answered 1 year, 10 months ago
chekawa
New England
0points
0out of 0found this answer helpful.
answer 2
There are a couple of possible causes of the dryer squeaking. With a new dryer, consider the possibility that there are loose connections in the vent duct which could cause squeaking from the metal rubbing together at the joints. The duct joints should be taped securely to prevent the hot moist air from leaking out into your laundry room.

If the squeaking is not caused by the vent ducts, click here for troubleshooting related to the dryer belt: http://support-us.samsung.com/cyber...

This article includes a link to request additional assistance if you are unable to resolve the issue yourself.

Thank you,
Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What do the flashing indicators mean?

When I start a new drying cycle the Drying light flashes, the Cooling light is illuminated and the indicator light for the Cycle Selector flashes. What does this mean?
asked 2 years, 6 months ago
KBraun
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The portrait shot has very low red-eye using the provided pop-up flash, with good color and skin tones. The camera coped well with a variety of shooting conditions including low light where the built in focus assist lamp helped focus. Flash
Type External Flash only (Bundle with SEF8A)
Mode Smart Flash, Auto, Auto+Red-eye reduction, Fill-in, Fill-in+Red-eye reduction, 1st Curtain, 2nd Curtain, Off
Shooting
Mode SmartAuto 2.0, Program, Aperture Priority, Shutter Priority, Manual, Lens Priority, Magic, Panorama, Scene, Movie
Scene Mode Beauty shot, Night, Landscape, Portrait, Children, Sports, Close-Up, Text, Sunset, Dawn, Backlight, Fireworks, Beach & Snow, Sound Picture, 3D Photo
Mode Program, Aperture Priority, Shutter Priority, Manual
answered 1 year, 9 months ago
Nataliano
Houston TX
0points
0out of 0found this answer helpful.
answer 2
Thanks for the question. Different dryer models have different lighting configurations. In many cases, the lights flashing indicate the cycle is paused. If your dryer is running properly, then there should be no reason for concern. If you pressed the Start/Pause button and the cycle does not start, make sure the door is closed completely and an appropriate cycle is selected. For further assistance, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

After the cycle is over, how can I keep the dryer tumbling with only air (no water or steam)?

asked 2 years, 7 months ago
ernalee
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To run the dryer without heat or water/steam after the cycle is complete, select Wrinkle Prevent by pressing the button on the control panel. Wrinkle Prevent will run for approximately 180 minutes to help reduce wrinkling, though you can stop the dryer and remove the clothes at any time.

- Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I use my dryer without hooking up the water for steam?

asked 2 years, 8 months ago
newsamsung101
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, you can use the DV5451 without the water connection as long as the steam feature is not selected.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I'm installing the power cord on a Model DV5451AEW/XAA dryer. The strain relief doesn't have a big enough hold for the cord to fit thru.

Does one of the flanges on the strain relief go in the hole, while the other flange remains on the outside? Or do both flanges go inside the hole?
asked 2 years, 8 months ago
jfoster7
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please refer to the images through this link for the positioning of the strain relief for both 3 and 4-wire connections: http://support-us.samsung.com/cyber...

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Squeak During Operation

There is a sporadic squeak when the dryer is running. Is this normal?
asked 2 years, 8 months ago
pmbosch71
Carson, Washington
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our dryer is three weeks old and doing the same thing. The drum doesn't look concentric.
answered 2 years, 8 months ago
JRuss
0points
0out of 0found this answer helpful.
Question

Signal volume is too low.

We can't hear the signal after the dryer has finished. I read (in this forum) that the volume cannot be adjusted on this model. Is there something we can buy or do to address this?
asked 2 years, 8 months ago
Anonymous
Colorado
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the end of cycle signal is not loud enough for you to hear it. Unfortunately, there is no adjustment for this. I would suggest, however, that you submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who may be able to help confirm that your dryer signal is functioning properly.

Online support form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Dryer Rack Included?

Dryer did not come with a dryer rack. Was it supposed to?
asked 2 years, 8 months ago
REHH
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please call 800-SAMSUNG to speak with an agent who can confirm whether your DV5451 should have come with the dryer rack, and help you obtain the missing part.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My dryer did not come with the drying rack. How do I obtain one of these? According to the specifications it was supposed to come with one

asked 2 years, 9 months ago
smblandford12
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the dryer rack was not included with your DV5451. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is my dryer pictured a front loader but described as a top loader?

When I registered my new drayer, model DV5451AEW/XAA, the picture is of a front loader but the description under the picture says top loader. Should I be concerned about this discrepency?
asked 2 years, 9 months ago
ccnauert
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The DV5451AEW/XAA is categorized as a "top loader" because its matching washer is actually a top loader. While most dryers do load through a door in the front, they are categorized based on the washer they match.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I can't get the dryer door closed when the dryer rack is in place on my new DV5451AEW dryer. Could the dryer rack be the wrong size?

asked 2 years, 10 months ago
aharry
Richmond VA
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having difficulty installing the dryer rack. Please refer to the attached images depicting the correct installation of the dryer rack. If you continue to have difficulty, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
Image(s)
User submitted image
User submitted image
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Just bought a Samsung Dryer Model DV5451AEW. Is there a required length for the dryer vent hose?

Can I cut the dryer vent hose down to 12" vice the standard length that came with the dryer?
asked 2 years, 10 months ago
wcox41
Desoto, TX
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes You can but you need to remember that you need extra length to move the dryer in and out.
answered 1 year, 10 months ago
AlaskaSpirit
0points
0out of 0found this answer helpful.
Question

We choose very dry but our clothes are not completely dry. What can we do?

asked 2 years, 10 months ago
Lintonclothes
Dampclothes
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
ours is in the garage where it is hot & moist, it has to run longer.
answered 2 years, 2 months ago
ScottysFrugal
Yulee, FL
0points
0out of 0found this answer helpful.
Question

How do I remove the front assembly, tumbler and drive belt

Trying to install side vent
asked 2 years, 10 months ago
Franko52
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Samsung recommends having a qualified technician install the DV-1A side vent kit since it does require some disassembly. For assistance locating a technician in your area, please call 800-SAMSUNG to speak with an agent.

If you prefer to install it yourself, please visit SamsungParts.com for information and availability of a service manual for your dryer.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Should the cooling light stay on while the drying light is on?

the drying light blinks and the cooling light stays solid while clothes are drying.
asked 2 years, 10 months ago
trickytc12
jacksonville, fl
on DV5451AEW/XAA
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. If your dryer appears to be functioning properly and drying your clothes based on the settings you've selected, then the light sequences you're seeing are likely normal. If an error occurs, you should be alerted by a code displayed in the window, rather than by the Cooling or Drying lights. If your dryer does not appear to be functioning properly, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

steam working?

I placed 2 dry wrinkled items in the dryer for the steam cycle. The dryer tumbled a few seconds, stopped. tumbled some more, stopped, etc. on and off for some time. when done, the clothes felt softer but did not feel damp, or hot or warm. how do I know the steam was even on. nowhere do you give an idea of what this cycle is supposed to run like. should I hear steam come out? shuld the clothes come out warm? how long should it run?
asked 2 years, 11 months ago
franie
florida
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. If the dryer is set up properly - meaning the water is connected and turned on and the dryness level is set to Normal, More Dry or Very Dry - then it's perfectly normal for the clothes to be dry when removed after the Steam cycle. It is also not unusual for the steam to not be visible through the door, though some moisture may be visible.The Steam cycles should last for approximately 15 to 20 minutes. For more information on the estimated length of different cycles, please refer to the Cycle Chart in the back of the User Manual.

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

There is water on the floor next to the dryer after it has run for awhile. Is this normal when you are not using the steam?

asked 2 years, 11 months ago
Linco1
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I had this problem right after it was installed. The steam hose to the back of the dryer had not been installed properly and came loose therefore causing a leak and water on the floor.
answered 2 years, 8 months ago
doxiemomm
NJ
0points
0out of 0found this answer helpful.
Question

Drying Time

Recently bought DV5451AEW/XAA Dryer and the drying times seem to be excessive. Took almost 2 hours to dry 3 sheets and 3 pillow cases. My old machine was about 35-45 mins. Is there a list of approximate drying time for each cycle?
asked 2 years, 11 months ago
Joseris
Naples, FL
on DV5451AEW/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. There is a Cycle Chart on page 37 of the user manual that includes estimated times for different cycles and settings. In addition, I would suggest visiting the troubleshooting guide through the link below; when the guide opens, select "Troubleshooting ► > Cycles And Settings ► > Excessive Drying Times": http://support-us.samsung.com/cyber...

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
1 2 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.