Looking for Answers about samsung 7.4 cu. ft. Steam Electric Dryer?

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The simple solution (are you listening Samsung) is to have the dryer periodically reverse direction. I'm surprised this was not implemented. It is also the reason I rate the unit a 3 out of 5.

Thank you for the question. Please visit samsungparts.com or call 800-627-4368 for pricing and availability of the new DV-1A side venting kit, which is compatible with your DV448AEP dryer.

- Ms. Samsung

WD-40 will melt the adhiesvive, then clean with soft cloth and warm soap and water.

My user's guide quotes:
With 4" rigid metallic duct
0 90 degree elbows, 80 ft
1 90 degree elbow, 68 ft
2 90 degree elbows, 57 ft
3 90 degree elbows, 47 ft
I use in a condominium, venting through the roof from the first floor, up through the third floor, and have no issues.

In addition to the suggestion offered by the other contributor, adding a few towels to a load of bedding is usually enough to resolve the issue of sheets balling up. If this issue persists, it is a result of the large capacity of the DV448, so I would suggest adding another sheet or towel to help resolve the problem.

Thank you,
Ms. Samsung

I set my drying cycle to "damp dry", remove the clothes i want to hang dry, then restart the cycle to the new desired drying cycle. When you start the cycle over, the dryer senses the moisture and automatically adjusts, to prevent a long second cycle. Hope this works for you, too.

I have the exact same problem, and same age as well. I've seen several mention the same problem. Appears the heating element only lasts 18 months on these...but outside warranty so we're stuck with the cost of repair.

It's fine to use the DV448 without connecting it to water, but you would need the water connection in order to use the Steam feature.

- Ms. Samsung

To change the language on the DV448AEP display, press and hold the Rack Dry and Wrinkle Prevent buttons for 3 seconds until the display changes; then select the desired language by pressing the Signal button (choices are English, French and Spanish). Once set, the selected language will remain in memory, even if the dryer is turned off or unplugged.

- Ms. Samsung

You're correct that the DV448AEP has 4-way venting, and yes, one of those ways is through the bottom. It can also be vented out the back (factory default), right or left side.

For bottom or side venting, Samsung now makes the DV-1A vent kit which is available for purchase through samsungparts.com or by calling 800-627-4368. You can also click the following link for bottom venting instructions: http://tinyurl.com/yfcppzt

- Ms. Samsung

Thank you for the suggestion. I'll be sure to pass your comment along to the team responsible for new product development.

- Ms. Samsung

Thank you for the question. A photograph with measurements of the exact location of the bottom vent opening is now available through this link: http://ars.samsung.com/customer/usa...

- Ms. Samsung

Though the WF448AAP does not have a soak option, per se, each wash cycle has a certain amount of time dedicated to soaking as it pauses between stages of the cycle. While you do have the option of "pausing" the washer at any time, allowing for "soak time", the low water use of the front load washers would prevent the clothes from being submerged in water for soaking purposes if left standing overnight.

Thank you for the question,
Ms. Samsung

Thank you for the questions. The DV448AEP uses the heat from the dryer to create steam by spraying a fine mist of water into it at the optimal time. Since it does not use a steam generator, it does not use more energy to create the steam.

Regarding the use of steam on different types of items, Samsung recommends referring to the fabric care instructions on the garment since steam is not appropriate for all types of garments in any particular category. Some comforters may be cleaned effectively with steam, others may not. When in doubt, I would suggest contacting the item's manufacturer for the most realistic expectations.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue. It is not unusual for sheets to ball up due to the size of the drum in the DV448 dryer. Most customers find that adding a few towels to the dryer load can help to alleviate this problem.

Thank you for the question!
Ms. Samsung

The My Cycle feature should save the set time once you've run a complete cycle with the My Cycle settings. If yours does not, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

There are several factors that can cause long dry times. Please click on the following link, then select "Operation" > "Excessive Drying Times": http://support-us.samsung.com/cyber...

If these suggestions do not resolve the issue for you, please call 800-SAMSUNG to speak to an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

The DV448AEW dryer temperatures can range from a low of 100°F to a high of over 150°F when sanitizing. If you are using a Sensor Dry setting and your cycle is ending before the clothes are dry, there are a few possible causes; try the following to correct this:
- Clean the lint trap filter and housing.
- Check the vent ducts for blockage.
- Use a Time Dry cycle for mixed loads of different weight fabrics.
- Select the appropriate heat setting and dryness level.

For additional tips, please follow the link below to open the Troubleshooting Guide, then select "Operation" > "Clothes Are Damp At The End Of A Sensor Dry Cycle: http://support-us.samsung.com/cyber...

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your DV448, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung