Search Samsung

Looking for Answers about samsung 7.4 cu. ft. Steam Electric Dryer?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:3)
Dishwashers(Q:17 A:26)
Dryers(Q:45 A:56)
Electric Ranges(Q:87 A:114)
French Door(Q:4 A:5)
Gas Ranges(Q:102 A:131)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:120 A:174)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:42 A:79)
UHD TV(Q:68 A:60)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:38)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
How do you clean the lint screen on DV42H5000 front load dryer?
Recent Question:
Is it possible to put a light in the drum area
Recent Question:
Steam function leaking water under dryer
Questions with Most Recent Answers
Question:
How do you clean the lint screen on DV42H5000 front load dryer?
Question:
Is it possible to put a light in the drum area
Question:
Steam function leaking water under dryer

Customer Questions & Answers for
7.4 cu. ft. Steam Electric Dryer

Customer Questions & Answers:
76 Questions
 | 
84 Answers

Questions & Answers for samsung 7.4 cu. ft. Steam Electric Dryer

Question

Have you solve problem with larger items balling up?

After reading reviews on this washer and dryer line, I have determined that the washer is great and the dryer is good but the dryer had a problem with sheets and bigger towels balling up and not drying properly as well as noise problems when this happens. I was wondering if this problem had been addressed.
asked 5 years, 2 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
The simple solution (are you listening Samsung) is to have the dryer periodically reverse direction. I'm surprised this was not implemented. It is also the reason I rate the unit a 3 out of 5.
answered 3 years, 9 months ago
Grins
La Habra, CA
0points
0out of 0found this answer helpful.
answer 2
Thanks for your interest. What you're referring to is actually the result of the large capacity of the DV448AEP, which some people have found can cause sheets to become twisted and even "ball up". A simple solution is to add 3 to 4 towels to the dryer. This should take care of the issue.

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 3
I have washed many loads of large items and have not noticed any balling. I have also not noticed any noise problems from the dryer. If you feel the items are not drying enough you could run a manual timed dry and select a higher heat.
answered 5 years ago
pricebl
0points
0out of 0found this answer helpful.
Question

How do I move the vent from the back to the side of the dryer? Do I need a special conversion kit?

asked 5 years, 4 months ago
sweetpea
on 7.4 cu. ft. Steam Electric Dryer
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Thank you for the question. Please visit samsungparts.com or call 800-627-4368 for pricing and availability of the new DV-1A side venting kit, which is compatible with your DV448AEP dryer.

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
Samsung SIde Vent Kits are scheduled for release in December. If you want to use the side vent capabilities of you electric dryer now, you can purchase a third party kit from Maytag, part number 12002641, that should fit. Because this kit is made for Maytag dryers, Samsung can not provide support for installation or usage. As with all home appliance installations, we recommend you have a professional installer perform the installation.
answered 5 years ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how to clean the plastic window?

The dryer was delivered with tape across the front leaving adhesive on the front window. What material is the window, and what can be used to remove the adhesive?
asked 4 years, 10 months ago
fheirtzler
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
WD-40 will melt the adhiesvive, then clean with soft cloth and warm soap and water.
answered 4 years, 4 months ago
NorthAlabama
Huntsville, AL
0points
0out of 0found this answer helpful.
answer 2
The best way to remove adhesive from the plastic window of the DV448AEP is with GooGone. You should avoid using GooGone on the chrome-colored trim, however.

- Ms. Samsung
answered 4 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the DV448 7.4 dryer rated for a 150 foot vent length?

I will be moving into a condo which requires a dryer rated with a 150 foot vented exhaust.
Is the DV448 Electric rated for this exhaust length?

Thank you for your help.
Bill
asked 4 years, 5 months ago
Anonymous
23502
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
My user's guide quotes:
With 4" rigid metallic duct
0 90 degree elbows, 80 ft
1 90 degree elbow, 68 ft
2 90 degree elbows, 57 ft
3 90 degree elbows, 47 ft
I use in a condominium, venting through the roof from the first floor, up through the third floor, and have no issues.
answered 4 years, 4 months ago
NorthAlabama
Huntsville, AL
0points
0out of 0found this answer helpful.
answer 2
The maximum recommended vent duct length for the DV448 is 80 feet, assuming there are no 90-degree elbows and 4" rigid ducting is used. Please see the attached image for additional duct length recommendations.

Thank you for your interest,
Ms. Samsung
Image(s)
User submitted image
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you solve the problem of balling up of bedding in the dryer?

I still get the bedding balled up in the dryer despite adding a few towels. My bedspread balled up so tightly it sounded like a heavy ball being tossed around in the dryer. Any other suggestions on how to solve this problem?
asked 4 years, 5 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
In addition to the suggestion offered by the other contributor, adding a few towels to a load of bedding is usually enough to resolve the issue of sheets balling up. If this issue persists, it is a result of the large capacity of the DV448, so I would suggest adding another sheet or towel to help resolve the problem.

Thank you,
Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
I have had this happen twice so far. All I had to do was pull out the bedding and separate the sheets and replace them in the dryer. Worked each time. Not sure this will be a comprehensive answer for you, but it has worked for me each time.
answered 4 years, 5 months ago
Jwb013
St. Louis, MO
0points
0out of 0found this answer helpful.
Question

Best way to auto stop the dryer to Hang dry items?

We like to hang dry certain items and would like to be able to set a 15 or 20 min. timer to auto stop the dryer so we can take some cloths out, then finish the load.
asked 4 years, 4 months ago
Jimv
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I set my drying cycle to "damp dry", remove the clothes i want to hang dry, then restart the cycle to the new desired drying cycle. When you start the cycle over, the dryer senses the moisture and automatically adjusts, to prevent a long second cycle. Hope this works for you, too.
answered 4 years, 4 months ago
NorthAlabama
Huntsville, AL
0points
0out of 0found this answer helpful.
answer 2
There are a couple of different options available on the DV448AEP dryer which would allow you to have the dryer stop automatically while the clothes are still damp. You could either select "Damp Dry" from the 5 possible Dryness Level settings, or you could set the amount of time you'd like the dryer to run for under the Time Dry settings.

Thank you for the question,
Ms. Samsung
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

MY dryer will not get hot. it will spin and turn on. I have checked the filter it is clean. We have had our samsung for a year and a half now

what could be the issue? is the heating element already out????
asked 3 years, 4 months ago
klord
oklahoma
on 7.4 cu. ft. Steam Electric Dryer
+3points
3out of 3found this question helpful.
2 answers
Answers
answer 1
I have the exact same problem, and same age as well. I've seen several mention the same problem. Appears the heating element only lasts 18 months on these...but outside warranty so we're stuck with the cost of repair.
answered 2 years, 11 months ago
stinkeye
Oklahoma
+5points
6out of 7found this answer helpful.
answer 2
Haha...same problem. same age. Samsung..sounds like a tech issue here!!
answered 3 years, 4 months ago
Dreamnevil
+4points
4out of 4found this answer helpful.
Question

Do you have to hook up the water line in order for the dryer to work?

asked 2 years, 9 months ago
Shawnomc
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes for the Steam feature to work
answered 2 years, 7 months ago
konafred
Waikoloa, HI
0points
0out of 0found this answer helpful.
answer 2
It's fine to use the DV448 without connecting it to water, but you would need the water connection in order to use the Steam feature.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is there no delay start on the dryer like the washer?

Doesn't make any sense - would love to be able to delay the dry cycle as well due to the electric rate changes in my plan.
asked 4 years, 8 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the suggestion. I'll be sure to pass your comment along to the team responsible for new product development.

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the exact location of the vent for venting out the bottom?

asked 4 years, 4 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. A photograph with measurements of the exact location of the bottom vent opening is now available through this link: http://ars.samsung.com/customer/usa...

- Ms. Samsung
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can this dryer along with its partner washer be installed under a counter? If so, what is the clearance distances?

asked 4 years, 5 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The WF448 washer and DV448 dryer are each 39" high without the pedestal. If you choose to mount them on pedestals, the height increases to 54".

There is no clearance requirement for the top of the washer, though I would suggest leaving a small amount of space at least so the washer is not actually touching the surface above it in the event there is some vibration during the early stages of the spin cycle until the Vibration Reduction Technology takes effect.

The dryer does not have a minimum recommended clearance at the top either, unless you're installing your laundry in an alcove or closet, or in an area where air circulation is restricted. If you do plan to install them in such a space, please refer to the attached image for clearance requirements. This information is also available on page 9 of the User Manual which can be downloaded as a pdf from this website.

Thank you for the question!
Ms. Samsung
Image(s)
User submitted image
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do u change the language ?

How do you change the language ?
asked 4 years, 10 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To change the language on the DV448AEP display, press and hold the Rack Dry and Wrinkle Prevent buttons for 3 seconds until the display changes; then select the desired language by pressing the Signal button (choices are English, French and Spanish). Once set, the selected language will remain in memory, even if the dryer is turned off or unplugged.

- Ms. Samsung
answered 4 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

is it true I cannot use the wire duck vent but only the rigid?

asked 4 years, 10 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can use the flexible metal duct work
answered 4 years, 10 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What's the minimun distance (inches) between top of "steam dryer" and top shelf in laundry closset? (When installing Dryer on top of Washer)

What is the minimun distance in inches between the top of "Steam Dryer" and the top shelf in laundry closser? When installing Dryer on top of washer.
asked 5 years ago
Ricardo
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Minimum clearances between the dryer and adjacent walls or other surfaces are:
2” in front, 17” on top, 1” on either side, and 5” in the back
answered 5 years ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

In what cycles can "Extra Low" be selected?

Trying to dry bicycling clothes, which should have only the lowest heat possible. I cannot seem to select "Extra Low" for any of the "Sensor Dry" modes - only the "Time Dry" cycle. I'd like to use Extra Low heat and have the machine turn off automatically when the clothes are dry.
asked 4 years, 2 months ago
smorgasbord
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to select the Extra Low temperature setting on the DV448, you would need to use a Time Dry cycle. The Sensor Dry cycles are not programmed to allow the Extra Low heat setting.

Thank you,
Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Under specifications this dryer has a 4 way vent. Can I vent this dryer from the bottom.

asked 4 years, 8 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You're correct that the DV448AEP has 4-way venting, and yes, one of those ways is through the bottom. It can also be vented out the back (factory default), right or left side.

For bottom or side venting, Samsung now makes the DV-1A vent kit which is available for purchase through samsungparts.com or by calling 800-627-4368. You can also click the following link for bottom venting instructions: http://tinyurl.com/yfcppzt

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

DV448--location of right vent

Re: DV448 7.4 cu. ft. Electric (Platinum)
I have a tight installation space and and I need to install the right side venting kit which I have purchased.. Please advise what is the exact location of the right vent opening? Thank you.
asked 4 years, 4 months ago
FredC
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. A photograph with measurements of the exact location of the side and bottom vent openings are available at this link: http://ars.samsung.com/customer/usa...

- Ms. Samsung
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you replace glass on the door?

A cleaning product was used to clean sticker off the glass door, and caused damage to glass. How do you remove and reinstall new glass
asked 4 years, 2 months ago
fire22
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you've had this issue. I'm not sure from your question whether it's the inner glass that needs to be replaced or the outer plastic shell. If it's the plastic part, there are two ways to replace it:
1) You can remove the door from the frame and disassemble the component pieces, replace the plastic shell, then reassemble; or
2) Pry the plastic outer shell from the door using a flathead screwdriver; it should pop off. Replace it with the new plastic piece.

If it's the actual glass part that needs to be replaced, you will need to remove the door and disassemble the door by removing the series of screws that are visible on the inside of the door.

To order either the plastic outer shell or the glass inner door, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who will be happy to assist you.

- Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What model # pedestal fits a DV448AE Platinum Dryer and WF448AA Platinum Washer

asked 4 years ago
rjnitto
Alpharetta GA
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The model number for the compatible pedestal for your Stainless Platinum WF448 and DV448 washer and dryer is WE357A7P.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Usually when the dryer starts a cycle it squeaks for a good 15-20 minutes. It sometimes also squeaks mid-cycle, but not as often. What is the problem?

asked 4 years, 2 months ago
Maura
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
A squeaking noise in the dryer can sometimes be caused by too much weight which can result in the belt slipping as it turns. This is especially common when drying items like rugs or mats. If this is the case, try placing these items back in the washer and running a spin only cycle to extract more water. If the dryer continues to squeak then it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
1 2 3 4 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.