I'm sorry to hear you're having this issue. Your DV438 dryer will require service to remove the condensation under the control panel windows. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form:
http://www.samsung.com/us/support/o...Thank you,
Ms. Samsung
answered 2 years, 5 months ago

Username
MsSamsung
SamsungHQ