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Customer Questions & Answers for
7.4 cu. ft. Steam Electric Dryer

Customer Questions & Answers:
89 Questions
 | 
93 Answers

Questions & Answers for samsung 7.4 cu. ft. Steam Electric Dryer

Question

Is there a better lint trap for the dryer?

The standard lint trap that comes with the DV419AEW is difficult to clean because the screen is coarse, making it difficult to remove lint that has built up. In addition, there are a lot of openings on the lint side (dryer side) of the lint trap that accumulate lint that is difficult to remove.

Is there an alternate lint trap that is easier to remove lint and keep clean for the best dryer operation?
asked 4 years, 7 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is only one type of lint filter available for the DV419AEW. Since it's made of wire mesh, some people might describe it as "coarse", which is normal. If you find yours to be difficult to clean, I would suggest comparing it to a screen on a Samsung display unit at a store near you. If, after comparing it, you believe it to be defective, then I would suggest you contact 800-SAMSUNG to speak with an agent who may be able to assist you.

With regard to the "openings on the lint side (dryer side) of the lint trap", it is normal for some lint to escape past the lint trap into the vent well. It is recommended to clean the well out periodically to loosen and remove the lint so it doesn't obstruct the air flow. That being said, if your lint trap does not fit securely into the well, please feel free to contact an agent at the number above to discuss possible solutions. Thank you for your questions!

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can the side- and bottom-vent kit be purchased?

asked 4 years, 11 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The new DV-1A side venting kit is available through samsungparts.com or by calling 800-627-4368.

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

can this be vented internally

asked 4 years, 7 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The DV419AEW has 4-way venting, meaning it can be vented through either the left or right side, as well as the back and the bottom. The new DV-1A side venting kit is available through samsungparts.com or by calling 800-627-4368. Samsung dryers do not offer ventless drying.

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Model #DV419AEW/XAA...can this model be converted to vent from the bottom?

asked 4 years, 11 months ago
Bryan
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The DV419AEW can vent from the back, bottom, left or right side.

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
Yes it can.
answered 4 years, 11 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is it possible to turn off the sound when the dryer starts up and the cycle is finished?

asked 4 years, 8 months ago
rdopps
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, you can turn the Signal function on and off by pressing and holding the Rack Dry button for 3 seconds. The instructions can be found on page 23 of the User Manual, which can be downloaded from this page: http://tinyurl.com/ygun289. Thanks for choosing Samsung!

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Ampage of dryer cord needed

I just had this installed and need a longer cord. I know the outet is 125 volt, but I have a choice of getting a 30 or 50 amp cord. My circuitbreaker has a double circuit of two 30 amp circuits marked dryer. Do I need a 30 or a 50 amp cord? Thanks!
asked 4 years, 9 months ago
nygdb
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The DV419AEW requires a 30-Amp cord. See page 13 (pictured below) of the User Manual for this and other power specifications.

- Ms. Samsung
Image(s)
User submitted image
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I was told I should not use dryer sheets, because they would damage the dryer. Is it OK to use dryer sheets? Will dryer sheets cause damage?

I was told by my installer that I should not use dryer sheets with my Samsung electric DV419AE dryer with steam feature because it would damage the dryer. Is it OK to use dryer sheets? Will dryer sheets damage the dryer?
asked 4 years, 9 months ago
Anonymous
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not to worry - dryer sheets are fine. Unlike some manufacturers, Samsung sensors will not be effected by the use of dryer sheets.

- Ms. Samsung
answered 4 years, 8 months ago
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

Does the drum stop turning when using the drying rack?

I was told that the drum would not turn when choosing rack dry, but indeed the drum does turn during this cycle.
asked 4 years, 11 months ago
shari
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The cylinder part of the drum always turns to evenly distribute the heat and air flow coming from the fins on the drum. The back of the drum does not turn and supports the weight on the backend of the dry rack. So, technically, the drum does spin .... and doesn't spin ;)
answered 4 years, 11 months ago
TigerNTexas
Houston, TX
+1point
1out of 1found this answer helpful.
Question

Error is upside down F and o what does this mean?

dryer runs for five minutes and then gives the above error code.
asked 3 years ago
corkie96
Richmond va
on 7.4 cu. ft. Steam Electric Dryer
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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