I'm sorry to hear your DV3C6BEW is not drying your clothes properly. Please follow the link below to open the troubleshooting guide, then select "Operation ► Clothes Are Damp At The End Of A Sensor Dry Cycle": http://support-us.samsung.com/cyber...
While it is possible the lint trap or vent duct are clogged and may need to be cleaned (Samsung recommends cleaning the ducts at least once a year), there are other possible causes, as described in the above article.
If the suggestions offered do not help to resolve the issue, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 1 month ago