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Customer Questions & Answers for
samsung 7.3 cu. ft. Steam Gas Dryer

Customer Questions & Answers:
7 Questions
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7 Answers
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Questions & Answers for samsung 7.3 cu. ft. Steam Gas Dryer

Question

I want to stack a gas dryer on top of my wf350anr washer. What Samsung dryers will fit?

asked 3 years, 8 months ago
olesk
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
Any of Samsung's current line up of dryers will fit on top of your WF350ANR washer, and can be attached with the SK-5A Stacking Kit. The kit is available at most retailers that carry Samsung's washers and dryers, or can be ordered through SamsungParts.com or by calling 800-627-4368.

Thank you for your interest!
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
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Question

Something inside my new DV350AGR/XAA dryer rattles when the drum is turning. Is this normal?

It sounds as if it is coming from the bottom portion of the dryer. It makes the sound even if the drum is empty.
asked 2 years, 9 months ago
Anonymous
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
There are a number of possible causes of the rattling you're hearing. I would suggest checking inside the drum first to make sure a button, coin or other object did not come loose from a garment and is tumbling around the dryer. Next, check around the outside of the dryer to see if anything is leaning against it that might cause a rattling noise from the vibration. Finally, check the vent connection to make sure it is secure. If you are unable to locate the source of the noise, then it's likely the vent system or other connection inside the dryer is loose enough to cause some rattling. Samsung would recommend having a technician assist you in accessing inside the dryer to prevent damage to the dryer or injury to yourself. For further assistance, please call 800-SAMSUNG.

Thank you,
Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
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Question

Can I use dryer sheets in my front load dryer?

asked 2 years, 6 months ago
nmn2110
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
Yes, it's fine to use dryer sheets in Samsung's dryers.

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
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Question

Does this dryer have a moisture sensor?

Please advise if this dryer has a moisture sensor. Thank you.
asked 3 years, 10 months ago
vickimood
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
Yes, the DV350AGR has Sensor Dry, which detects the moisture level in the load and adjusts the drying time accordingly, saving you time and money.

Thanks for considering Samsung,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
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Question

my samsung high efficiency gas dryer, DV350AG, makes a high pitch buzzing sound every few minutes, what is that?

asked 3 years, 2 months ago
mrsfixit
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
If the signal on your DV350 dryer is sounding intermittently, the Wrinkle Prevent option is probably selected. You can turn Wrinkle Prevent off by pressing its button on the control panel. Other signals include the Mixed Load Bell and End of Cycle signal, both of which can be enabled or disabled by pressing the appropriate buttons on the control panel.

Thank you,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
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Question

Doesn't my dryer have a air dry setting? HELP!

Although I do dry at different temperatures, most of my individual laundry is by air dry in the dryer. So far, I have not been able to just have air/cool dry for my delicate clothes. The delicates setting, even though it is at low heat...........it's just that.....heat and therefore causes shrinkage.
Your immediate attention to this matter is greatly appreciated, as I'm not able to do my laundry!!
Looking forward to your reply and thanking you in advance.
Have a great evening!
asked 2 years, 8 months ago
WmsBoysMom
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
Thank you for the question. Unfortunately, though many Samsung dryers do have an Air Fluff setting, the DV350 does not. The Extra Low temperature setting is the lowest heat setting available on this model.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
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Question

Hourglass in display

The dryer will not turn on, and there is an hourglass in the display. Is that a pause or child lock icon?
asked 2 years, 7 months ago
joeflabitz
Ohio
on 7.3 cu. ft. Steam Gas Dryer
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answer 1
The hour glass icon on your dryer display should indicate that the cycle is in progress. However, if your dryer is not running, but the door is closed securely, it is connected to a working power supply and an appropriate cycle is selected, it may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
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