I'm sorry to hear your DV328AEW won't turn on. Please try cycling the power to the dryer by unplugging and replugging it, or turn the circuit breaker off then on again. If the dryer powers on but will not start, make sure the lint trap and vent ducts are free of lint and obstructions, the door is closed completely, an appropriate cycle is selected and the Child Lock is not engaged, then press Start. If the dryer won't power on at all, or won't start after following the above checklist, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 8 months ago