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Customer Questions & Answers for
samsung 7.3 cu. ft. Gas Dryer

Customer Questions & Answers:
31 Questions
 | 
33 Answers
Overall Rating:
4.875 out of 5
4.9
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Questions & Answers for samsung 7.3 cu. ft. Gas Dryer

Question

Why does it take so long for my clothes to dry?

The dryer is only about half full yet it takes approximately 2.5 hours for the clothes to completely dry. Is there something I can do to shorten that time? Am I doing something wrong? Other dryers only take at most 1 hour to dry my clothes and that's when I do big loads. I have the Samsung DV220AGW gas dryer. I have tried both the sensor and timed setting and have set the dry level to High. Any advice would be greatly appreciated.
asked 3 years, 2 months ago
jmdelivery29
Los Angeles, CA
on 7.3 cu. ft. Gas Dryer
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2 answers
Answers
answer 1
Clean out your dryer exhaust vent
answered 1 year, 3 months ago
rtaft
0points
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answer 2
I'm sorry to hear your clothes are taking so long to dry. The most common reason for this actually has to do with venting and air flow. If your lint filter or housing are clogged or if there is any blockage in the vent ducts that is impeding air flow, your dryer cannot operate efficiently. Please click here for a list of ducting requirements, which can also be found in your user manual: http://support-us.samsung.com/cyber...

Thank you,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I get my new gas dryer to stop BUZZING during a cycle?

Gas dryer DV220AGW/XAA. During a cycle an annoying buzzing sound comes on and lasts for 5-8 seconds. It happens on SENSOR and MANUAL dry cycles. The clothes are still wet. We thought it was telling us to check the clothes becasue they are dry, this is not the case. This noise is VERY annoying and we need it to stop ASAP. Please help.
asked 3 years, 7 months ago
Anonymous
Geneva, Ohio
on 7.3 cu. ft. Gas Dryer
-1point
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2 answers
Answers
answer 1
You have to get the gas solenoid valve replaced. They won't cover it under warranty because it does not hinder the use or performance of the dryer. It's just annoyingly loud.
answered 1 year, 3 months ago
rtaft
0points
0out of 0found this answer helpful.
answer 2
It is possible that what you are hearing is the Mixed Load Bell, which, when enabled, alerts you when the average dry level is damp dry (80% dried). This is useful when the laundry contains various types of clothing you do not want to dry completely. An alarm sounds for five seconds while continuing to perform the cycle. To deactivate this feature, press the Mixed Load Bell button on the upper right of the control panel.

Thank you for the question,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does my dryer buzz? (2nd request)

After running my BRAND NEW SANSUM dryer for a couple of seconds, it begins to buzz annoyingly. I'm beginning to think there is something wrong with mine.
asked 2 years, 11 months ago
Lynzers
Santa Barbara
on 7.3 cu. ft. Gas Dryer
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2 answers
Answers
answer 1
It's the gas solenoid valve. You are one of the unlucky ones that got one that does that. It does not hurt anything, its just annoying. They will not repair it under warranty.
answered 1 year, 3 months ago
rtaft
+1point
1out of 1found this answer helpful.
answer 2
I'm sorry to hear your DV220 dryer is buzzing. Try turning off the End of Cycle Signal by pressing the Mixed Load Bell button until the Signal Off icon is illuminated. If the buzzing continues, your dryer may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what do the "picture" symbols mean on the panel? They are not identified in the manual!

looks like a brush over a grid, but no place in the manual where it says what this symbol refers to when lit up.
asked 3 years, 10 months ago
RRRR
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
Thanks for the question. The symbol you're describing is the check filter light, which is a reminder for you to check the lint screen each time you use the dryer. The other symbols indicate whether the Mixed Load Bell, Child Lock and Signal Off functions are activated.

- Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why when on sensor drying does the dryer shorten the time when cloths not dried

2 times the dryer has shortened the drying time in fact once going from 40 minutes to 1minute in less than ten minutes....it did it three times as i tried from the beginning of cycle......the next time it shorted it slightly and clothes were not dry.............i had to put on time dry
asked 3 years, 6 months ago
kooshchcik
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your DV220 dryer. There are a couple of factors that can effect the ability of the sensors to work correctly and dry thoroughly. First, check to make sure the lint trap and housing are clean and the vent ducts are not clogged. Next, wipe down the sensors located on the inside surface of the lint trap area (just below the door opening). A build up of lint and debris in these areas can effect the ability of the sensors to work properly. If you're drying a mixed load, it is not unusual for heavy, damp items to migrate to the rear of the drum, away from the sensors, which would then detect only the dry, lighter weight items at the front. If you're drying a mixed load, Samsung recommends using the Time Dry settings. If the load is not mixed, the lint filter, housing and ducts are free of lint build up, and your dryer still shuts off early when set on an appropriate Sensor Dry setting, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

just bought dryer 6 months ago. panel will display but it will not start. I hear the clicking noise like it wants to come on.

asked 3 years, 2 months ago
connied
pocomoke city, md
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
I'm sorry to hear your DV220AGW isn't turning on. Please make sure the door is closed securely and the cycle selector is pointing to a setting. Try cycling the power to the dryer by unplugging then replugging or turning the circuit breaker off then on again. If the dryer still won't start it may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to make the conversion to LPG for dryer DV220AGW/XAA?

I moved to Brazil and here we use LPG. I need to know if I need to buy the gas conversion kit (if the answer is yes I need to know witch model is and where to buy) and also if the voltage is dual (the seller guaranteed me that the voltage is 220V, but there is a sign inside that says 127V 60HZ 5A.
asked 3 years, 6 months ago
Anonymous
BRAZIL
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
The DV220AGW/XAA gas dryer can be converted to liquid propane with Samsung's LPKIT-3 conversion kit, which is available through SamsungParts.com. The electrical rating, however, is 120V, 60 Hz, 15 amps.

Samsung's electric dryers are rated for 120V, 60 Hz, 15 amps.

Thank you for the question,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how or where do I purchase a dryer rack?

gas dryer
asked 3 years, 6 months ago
Anonymous
Illinois
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your DV220AGW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does my dryer start to buzz a few seconds after turning on?

My Sansum dryer is only few weeks old. Now, after you turn it on, there is a constant buzzing noise. I turn it off, but as soon as I turn it on, it starts up again a few seconds into the cycle.
asked 2 years, 11 months ago
Lynzers
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your DV220 dryer. The sound you're hearing may be the Mixed Load Bell alarm, but if it's sounding constantly and starts when you turn the dryer on, it may require service. I would suggest you call 800-SAMSUNG to speak with an agent who can help determine whether service is necessary.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

do i need a converison kit for lp use

asked 2 years, 11 months ago
guppy
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
Yes, you do need a conversion kit (accessory part # LPKIT-3) to connect your DV220AGW dryer to liquid propane. Samsung recommends having this kit installed by a qualified technician to ensure it is done correctly and safely. Please visit SamsungParts.com or call 800-627-4368 for information and availability.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I turn off the end of cycle chime?

asked 3 years, 2 months ago
jmazz
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
To turn the End of Cycle Signal on the DV220 dryer off, press and hold the Mixed Load Bell button until the "signal off" icon to the left of the button turns on.

Thanks for the question,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I turn off the "chime" on my dryer? It is so iritating!

asked 3 years, 6 months ago
Marmee1
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
Please press the Mixed Load Bell button on the control panel to turn the signal off.

Thank you for the question,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can i find an lp conversion kit for my gas dryer, model # dv220agw?

asked 3 years, 6 months ago
canton2188
Canton, tx
on 7.3 cu. ft. Gas Dryer
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1 answer
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answer 1
The liquid propane conversion kit, LPKIT-3, is available through SamsungParts.com or by calling 800-627-4368. This kit is compatible with the DV220AGW as well as other Samsung gas dryers.

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

just purchased a dv220agw dryer and need a dryer rack. do you offer a rack? what is part #

asked 3 years, 1 month ago
atsoca
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories, including a dryer rack for your DV220AGW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
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Question

How do I mute or reduce volume of alerts?

asked 3 years, 5 months ago
Dryeruser
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
To turn off the signal on your DV220 dryer, press and hold the Mixed Load Bell button on the control panel.

- Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how can i Trun off the cool down phase cycle?

asked 2 years, 8 months ago
lchimelis
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
The Cooling phase of most cycles lasts for only 3 to 5 minutes and cannot be turned off. If the Wrinkle Prevent light is on, you can press the corresponding button on the control panel to turn it off. Wrinkle Prevent will continue to tumble the drum for up to 90 minutes after the heated cycle has ended to help prevent wrinkles from setting in.

The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is connected to a gas supply that is turned on and functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can i Trun off the cool down phase cycle light ?

doesn't heat, dryer may have moved into the cool-down phase of the cycle, How can i Trun off the cool down phase cycle light ? i check all of the above on trobleshooting (DV220AG) THANKS
asked 2 years, 8 months ago
lchimelis
on 7.3 cu. ft. Gas Dryer
0points
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1 answer
Answers
answer 1
The Cooling phase of most cycles lasts for only 3 to 5 minutes and cannot be turned off. If the Wrinkle Prevent light is on, you can press the corresponding button on the control panel to turn it off. Wrinkle Prevent will continue to tumble the drum for up to 90 minutes after the heated cycle has ended to help prevent wrinkles from setting in.

The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is connected to the gas supply that is turned on and functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

After the Dryer is turned on with the setting- the dryer doesn't operate, the dryer stay idle.

asked 3 years, 3 months ago
Helenu
on 7.3 cu. ft. Gas Dryer
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1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please make sure the door is closed and latched completely. If the door is not closed properly, the dryer will not run. Check the lint filter to make sure there is no blockage of air which can prevent the dryer from operating properly. Try cycling the power to the dryer by unplugging/replugging or turn the circuit breaker off then on again. Reset the cycle and press the Start/Pause button. If the dryer still won't run, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How much energy can I save on both washer & dryer ?

asked 3 years, 2 months ago
Hatim
91791
on 7.3 cu. ft. Gas Dryer
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answer 1
Thanks for the question. In order to answer it, it would be necessary to know how much energy your current washer and dryer use. It's also important to note that Energy Star does not currently rate dryers. The WF220, however, is Energy Star rated and, like most other Samsung front load washers currently available, qualifies for the highest CEE Tier 3 rating for energy efficiency. I would suggest you visit Energy Star's website which offers some tools to help you figure out how much you can save by switching to Energy Star-rated products.

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Please provide exact dimensions for the bottom exhaust vent for the DV220.

asked 3 years, 10 months ago
Anonymous
on 7.3 cu. ft. Gas Dryer
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1 answer
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answer 1
Thank you for the question. Please follow this link to the FAQ page with exact measurements of both side and bottom vents for Samsung dryers, including the DV220:
http://ars.samsung.com/customer/usa...

- Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
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