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Most Recent Questions
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The drum on my DV448AGW dryer doesn't spin all of the time. We have to physically turn it then and then press start to get it going???
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Can the ethernet port on the dryer be used to connect to the home network?
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IS A LIME / CALCIUM FILTER RECOMMENDED FOR THE WATER LINE HOOK-UP TO A 'STEAM-DRYER'?
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how to reset alarms?
Questions with Most Recent Answers
Question:
When setting the dryer on normal or perm press, it runs for about 10 minutes and says "Cycle Complete". The clothes are not even close to dry. Help?
Question:
Can the dryer door be switched from left to right swing to right to left swing?
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What are the four indicator lights to the left of the Mixed Load Bell button?
Question:
Can the ethernet port on the dryer be used to connect to the home network?

Customer Questions & Answers for
samsung 7.3 cu. ft. Electric Dryer

Customer Questions & Answers:
55 Questions
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61 Answers
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Questions & Answers for samsung 7.3 cu. ft. Electric Dryer

Question

What are the specs for the placement of the dryer outlet on side( Stacked on washer)?

asked 3 years, 3 months ago
lisawb
Topeka
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. Please refer to the User Manual for recommendations and specifications for installing the DV220AEW dryer. Samsung recommends having all electrical connections installed by a licensed electrician to ensure they meet with local building and electrical codes.

The DV220 User Manual can be downloaded as a pdf file from this website for your convenience.

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
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Question

We have purchased a dv220ae dryer and need to know the location of the rear vent.

asked 3 years, 2 months ago
Anonymous
vermont
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. Please see the attached photo which provides measurements for the location of the rear vent on the dryer.

- Ms. Samsung
Image(s)
User submitted image
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
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Question

How do I turn my dryer end cycle signal on?

asked 2 years, 6 months ago
MLawson
on 7.3 cu. ft. Electric Dryer
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answer 1
To turn your DV220's End of Cycle Signal on, press the Mixed Load Bell button for several seconds until the "Signal Off" icon to the left of the Mixed Load Bell button is no longer illuminated.

Thank you for the question,
Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
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Question

where can I buy a dryer rack for the DV220AEW dryer?

asked 3 years ago
sjmac2001
on 7.3 cu. ft. Electric Dryer
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answer 1
For information and availability of Samsung parts and accessories, including a dryer rack for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
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Question

Why doesn't dryer alarm when cycle complete.

The only time there is an alarm is when the door is opened after drying has completed. How do I fix this?"
asked 3 years ago
terainey
Kennewick, WA
on 7.3 cu. ft. Electric Dryer
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answer 1
The End of Cycle signal on your DV220 can be turned on or off by pressing and holding the Mixed Load Bell button until the signal light (above the Time selection button) indicates its status.

Thanks for the question,
Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
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Question

Can I use the optional drying rack with this dryer?

I do not have a "rack dry" option button on my dryer.
asked 2 years, 6 months ago
HicksvilleMom
Hicksville, NY
on 7.3 cu. ft. Electric Dryer
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answer 1
Yes you can purchace a rack and use it with this model .
answered 2 years, 3 months ago
Luvmygalaxy
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Question

do these dryers run on belts?

My dryer every once in a while sounds like the belt is slipping and makes a loud sqealing noise. Can you help me with this?
asked 2 years, 11 months ago
jeanna38
Jasper, Mo
on 7.3 cu. ft. Electric Dryer
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1 answer
Answers
answer 1
Yes, Samsung's dryers do run on belts which may wear out eventually. If yours is starting to slip, it may need to be replaced. I would suggest submitting an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
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Question

what does "de" mean when dryer stops

dryer model#DV22OAEWIXAA
electric DRYER WILL STOP IN MIDDLE OF DRYing
TIME WITH THESE FLASHING LETTERS "de"
asked 2 years, 11 months ago
Anonymous
on 7.3 cu. ft. Electric Dryer
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answer 1
The "dE" error code indicates the dryer is running with the door open. Try closing the door firmly then restart the cycle. If this code returns your DV220 may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
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Question

The lint trap light keeps flashing even though the lint trap and vents are clean. What to do?

We had a full lint trap and the sign came on. I cleaned outthe trap, vacuumed any loose dust, checked the back vent, inside the area where the lint trap sits, and the venting pipes where the hot air goes (flowing fine), and all is well - however, everytime I start the dryer - power it on - the lint trap light flashes 3-4 times. Then it goes away. Is that normal?

also, initially when the lint trap was full, the dryer didn't finish drying a regular load, but now it works normal except for the light flashing. Do I need to do some sort of reset?
asked 2 years, 8 months ago
cmt4wa
Seattle
on 7.3 cu. ft. Electric Dryer
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answer 1
Thanks for the question. It's normal for the "clean lint filter" light to turn on intermittently as a reminder to keep the filter clean.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
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Question

Can different model washer and dryer be stacked?

Hello, I recently purchased a Samsung Washer and Dryer. I'm waiting for them to be delivered/installed, but have a question in the meantime. The models I purchased are a WF350AN Washer and a DV220AE Dryer. Can these models be stacked? If so, what is the model number of the appropriate stacking kit? SK-3A1/XAA, SK-4A/XAA, or SK-5A/XAA?
asked 2 years, 8 months ago
Mitesh
Virginia
on 7.3 cu. ft. Electric Dryer
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answer 1
Yes, the DV220 dryer can be stacked on top of the WF350 washer using the current SK-5A stacking kit, which is available through SamsungParts.com or by calling 800-627-4368. This accessory is also available through many major retailers that carry Samsung front load washers and dryers.

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
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Question

HOW DO I STACK THIS DRYER ON OUR WASHER?

I NEED TO KNOW IF THERE IS A KIT TO STACK THIS DRYER ON TOP OUR WASHER OR IF IT JUST SITS ON TOP OF IT.
asked 2 years, 7 months ago
cjacobs18
Kansas
on 7.3 cu. ft. Electric Dryer
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answer 1
The DV220 dryer can be stacked on top of a compatible Samsung front load washer using the SK-5A stacking kit accessory. For information and availability, please visit SamsungParts.com or call 800-627-4368. The kit may also be available through most major retailers that carry Samsung appliances.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
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Question

Could I install Stacking kit sk-5A, I need instruction manual

I must stack samsung washer an dryer. I bought it and I need instruction manual in pdf manual.
I would appreciate you support me.
asked 2 years, 4 months ago
hectoronel
on 7.3 cu. ft. Electric Dryer
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1 answer
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answer 1
The SK-5A Stacking Kit should have come with the instructions. If yours did not, please call 800-SAMSUNG to speak with an agent, or visit SamsungParts.com to order a copy of the instructions (part #DC68-01052R).

Thank you,
Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
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Question

Where can I find a dryer rack for my Samsung Dryer Model # DV331AERXAA01

asked 2 years, 4 months ago
bluedevil80
on 7.3 cu. ft. Electric Dryer
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answer 1
Please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you in ordering a dryer rack for your DV331AER/XAA dryer.

Thank you,
Ms. Samsung
answered 2 years, 3 months ago
MsSamsung
SamsungHQ
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Question

Can new filters be bought at this website?

asked 2 years, 3 months ago
cysco
Oklahoma City
on 7.3 cu. ft. Electric Dryer
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answer 1
For information and availability of Samsung parts and accessories for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 2 months ago
MsSamsung
SamsungHQ
0points
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Question

how come the dyer light only comes on when you open it as soon as it is done drying and does not come on if you open the dryer sometime after the item

asked 3 years, 3 months ago
jehuddle
champaign, illinois
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. The DV220 light should come on when the door is opened. If it does not, please call 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary.

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
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Question

Why is my dryer not drying as well as it should?

asked 3 years, 3 months ago
Quinny
Dallas
on 7.3 cu. ft. Electric Dryer
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answer 1
I'm sorry to hear your dryer is not drying well. The most common cause of the dryer not drying properly is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you're drying a mixed load of fabrics, Samsung recommends using a Time Dry cycle, since the sensors may not be able to detect the dampness of clothes in the back of the dryer if items in the front are completely dry.

If you've checked each of these suggestions and the dryer still is not drying effectively, please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether your dryer will require service.

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
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Question

Error Code E2

My washer is starting to show an error code E2. After a couple of tries the washing machine will start. I checked my owners manual and it says to call for service. Can you explain to me why this is happening? The washing machine isn't even two years old. Thank you for your help.
asked 1 year, 5 months ago
Wnkna
Indian Land, SC 29707, USA
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for contacting Samsung.

Based on our research, we read that the bE2 error has to do with a button being pressed continuously. If this is not something you're doing, service would be the next best option as recommended, as it's possible that a stuck button or other issue is the root cause of the error code.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech73
0points
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Question

trouble shooting suggestions

i have a gas drier DV407AG doesn't run. i have applied all the solutions suggested in my manual but still have had no success. the front panel shows activity but when the start/pause button is pushed, nothing happens.
asked 3 years, 2 months ago
sherbear
denham springs, LA
on 7.3 cu. ft. Electric Dryer
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Answers
answer 1
I'm sorry to hear you're having an issue with your DV407 gas dryer. If the power to the dryer is functioning properly, the door is closed completely and an appropriate cycle is selected, yet the dryer will not start when the Start/Pause button is pressed, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
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Question

Due too the layout of our laundry room the doors on the washer & dryer are hinged in the center, Can I replace them so they are hinged on the outside

asked 3 years ago
dorightm
on 7.3 cu. ft. Electric Dryer
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answer 1
Like most front load washers, the door on the WF220 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from Samsung's website for your convenience.

Thank you for the question,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
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Question

where can I find the Drying Rack for my Dryer model#DV220AE?

asked 3 years ago
jentech1
Melbourne, FL
on 7.3 cu. ft. Electric Dryer
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Answers
answer 1
For information and availability of Samsung parts and accessories, including a drying rack for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
0points
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