I'm sorry to hear your dryer is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Even though the dryer is new, if it was connected to previously installed vent ducts, please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and your DV220AEW still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 10 months ago