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Customer Questions & Answers for
7.3 cu. ft. Electric Dryer

Customer Questions & Answers:
55 Questions
 | 
61 Answers
Overall Rating:
4.514 out of 5
4.5
out of
5
(37 Reviews)37

Questions & Answers for samsung 7.3 cu. ft. Electric Dryer

Question

Does the dryer (dv220aew) buzz at the end of the dry cycle?

asked 3 years, 9 months ago
dryeyes
overland park, ks
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It does not buzz but plays a song.
answered 3 years, 8 months ago
washerlover
North Carolina
0points
0out of 0found this answer helpful.
answer 2
No, it only plays the music
answered 3 years, 8 months ago
shadyspatti
Jacksonville, FL
0points
0out of 0found this answer helpful.
Question

When is interior light supposed to come on?

The interior light comes on infrequently. There is no mention of the light in the user manual. How is the light replaced, if necessary? Model number DV220AEW/XAA - make- Samsung
asked 3 years, 9 months ago
317paul
Home
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for the question. The drum light should come on when the door is open. If it does not, and the power to the dryer is operating correctly, then you may need to replace the lamp by removing one screw with a Phillips Head screwdriver, and replacing the old bulb with a new one.

For information and availability of Samsung parts and accessories, including the replacement bulb for your DV220 dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

- Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
The light only comes on when you open the door. I don't know how to change it however, sorry. Haven't had to do that!
answered 3 years, 8 months ago
shadyspatti
Jacksonville, FL
0points
0out of 0found this answer helpful.
Question

I would like to know the name of the tune and the composer of the end of cycle tune that plays on the dryer.

asked 2 years, 9 months ago
rcbursch
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The Samsung Dance by Samsung the 1st
answered 2 years, 9 months ago
cysco
Oklahoma City
0points
0out of 0found this answer helpful.
answer 2
Thank you for the question. Unfortunately, I do not have that information available.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does the light not go on in the dryer and where is the light inside the dryer?

asked 3 years, 6 months ago
hannah1grace2
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
power hads to be on for the lamp to light, light is located in upper right side
answered 3 years, 5 months ago
Treyville2418
Hinesville, Ga.
0points
0out of 0found this answer helpful.
answer 2
Thank you for the question. If the interior light is not coming on when you open the door, you may need to change the light bulb. The light is located to the upper right just inside the door of your dryer. Remove the Phillips Head screw holding the cover in place, replace the bulb, then replace the cover. For information and availability of replacement bulbs, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

If this does not resolve the issue, please call 800-SAMSUNG.

- Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

dv220aew/xaa can someone help me find instructions to side vent

I've tried the user manual. no details. It's weird like no one has ever wanted to side vent this thing. Just wondering if there is another manual out there that might help. Thanks.
asked 2 years, 9 months ago
oswald
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I dont remember that there are any preformed cut outs on either side of this dryer. That is generally an indicator that there is no information for that. It would be and improvised process. Dryers that I have had in the past had these and I did side vent it.
answered 2 years, 7 months ago
lw1651
Texas
0points
0out of 0found this answer helpful.
answer 2
Samsung has a side venting kit, model DV-1A, available for purchase through SamsungParts.com and through most major retailers that carry Samsung appliances. Your DV220AEW/XAA can be vented 4 ways (back, bottom, left or right side), and the instructions for converting it from rear to bottom or side venting are included with the DV-1A kit. Samsung recommends having a qualified technician install the DV-1A to ensure it is done correctly and safely. For assistance locating a technician in your area, please call 800-SAMSUNG to speak with an agent.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how to clean the drier vent that goes to opening outside the house

asked 2 years, 7 months ago
sonu26
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
First I would remove the drier vent hose connected inside the house. I would then take a wire hanger and straighten it out. Take the wire hanger and insert it into the duct an feel for any obstruction. If there are any rotate the hanger against it and see if you can dislodge it. If that does not work the go outside and try the same thing. The other thing you can do is get a vacuum cleaner and insert the long suction attachment and try and clean out any debris. I also use a long wire brush that I used to clean the bottom vents on the refrigerator.
answered 2 years, 7 months ago
lw1651
Texas
0points
0out of 0found this answer helpful.
answer 2
Samsung recommends having the interior of the dryer and exhaust duct cleaned periodically by qualified service personnel. For assistance locating a technician in your area, please call 800-SAMSUNG or submit your contact information to our support team through the following link: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the difference between DV210 and DV220 drier

asked 4 years, 4 months ago
Nickk
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The difference between the two models is the door trim color: the DV210 has a white-trimmed door to match the WF210 washing machine design, while the DV220's door has silver-colored trim to match the WF220.

Thank you for your interest,
Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I purchase a dryer rack for the DV220?

asked 4 years, 3 months ago
HHeintzelman
Ocala, FL
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The correct dryer rack for the DV220 is listed in the User Guide and on the parts website. The part number is DC61-02773A
answered 4 years, 1 month ago
ericz
syracuse, ny
0points
0out of 0found this answer helpful.
Question

DV220AEW Dryer. Is the drum material Chrome under the powder coating?

asked 4 years, 3 months ago
Anonymous
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The DV220AEW dryer drum is made of steel, coated with zinc, then powder coated.

- Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can DV210aew/xaa modle be side vented?

asked 3 years, 9 months ago
lilrok32
az
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the DV210AEW has 4-way venting, meaning it can be vented through either the left or right side, as well as the back and the bottom. Please visit SamsungParts.com or call 800-627-4368 for pricing and availability of the DV-1A side/bottom venting kit.

Thank you for the question,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Long drying times

Just got the dryer today and seems to take over an hr for every load I have tried last load was 20ish towels mixed sizes. The lint trap is naturally clean the rear vent is new. I also experienced as one other poster the dryer getting down to 1 and just kept spinning on normal dry sensor. No extra wrinkle settings or anything.
asked 3 years, 8 months ago
drew66
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. I would suggest referring to the Cycle Chart on page 31 of the User Manual to get an idea of the estimated times for different cycles. It would not be unusual for a large load of towels to take in the vicinity of an hour to dry, and there may be another cause of even smaller loads taking a long time. For example, Samsung recommends drying loads of mixed weight fabrics using Time Dry settings rather than Sensor Dry to avoid the dryer either turning off too early or running longer than necessary. Please follow the link below to open the Troubleshooting Guide, then select Operation ► Excessive Drying Times: http://support-us.samsung.com/cyber...

If this article does not help to resolve the issue, please click on the link provided to request service.

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does Dryer model DV220AEW/XAA need a conversion kit to switch the venting from the rear of the dryer to undeneath the dryer?

asked 3 years, 8 months ago
cec3samsung
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the DV-1A vent kit will enable you to convert the DV220AEW from rear to bottom or side-venting. For information and availability, please visit SamsungParts.com or call 800-627-4368. This kit may also be available through your local Samsung appliance retailer.

Thank you for the question,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is my dryer not drying as well as it should?

asked 3 years, 8 months ago
Quinny
Dallas
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your dryer is not drying well. The most common cause of the dryer not drying properly is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you're drying a mixed load of fabrics, Samsung recommends using a Time Dry cycle, since the sensors may not be able to detect the dampness of clothes in the back of the dryer if items in the front are completely dry.

If you've checked each of these suggestions and the dryer still is not drying effectively, please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether your dryer will require service.

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I vent my DV220AE dryer out of the right side?

Also, I would like to know how difficult it is to install the side vent dryer kit... My dryer is currently stacked. Would I need to unstack the unit to install the side vent kit?

Thanks,
Rusty
asked 3 years, 8 months ago
rbrown3742
Apex, NC
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Samsung recommends having a qualified technician install the DV-1A side vent kit. While it is possible to complete the installation without unstacking the units, it might prove helpful to do so depending on the set up of your laundry room since it's necessary to have full access to the rear of the dryer. For assistance locating a technician in your area, please call 800-SAMSUNG to speak with an agent.

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Purpose of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??

What are the meanings of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??
We noticed the one of the left 'flashes' on occasion, but could find no explanation in the owners manual.
However, they are shown in the owners manual on page 20 between item #4 (for three other icons) and item #10 (for the mixed load bell button). However, there is no explanation given for them.
asked 3 years, 8 months ago
Anonymous
Anderson, Indiana
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. The icon you're referring to on your DV220AEW dryer is a reminder to clean the lint screen. Please refer to the attached image for an explanation of each of these icons.

- Ms. Samsung
Image(s)
User submitted image
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

my dryer cuts off and shows a d3 code? what does that mean?

asked 3 years, 6 months ago
dlh37
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your dryer has an error code that is not in the user manual (which "d3" is not), please make sure the door is closed, turn the dryer off then back on, then reset the circuit breaker in your home. If the error code returns your dryer will require service to diagnose and correct the issue. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Due too the layout of our laundry room the doors on the washer & dryer are hinged in the center, Can I replace them so they are hinged on the outside

asked 3 years, 5 months ago
dorightm
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Like most front load washers, the door on the WF220 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from Samsung's website for your convenience.

Thank you for the question,
Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

where can I find the Drying Rack for my Dryer model#DV220AE?

asked 3 years, 6 months ago
jentech1
Melbourne, FL
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories, including a drying rack for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I get detailed instructions for disassembling the machine?

I small metal object fell into the air filter manifold. I must remove the object before I can run the machine again.
asked 3 years, 5 months ago
ryansewell
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear something has fallen inside your DV220AEW. Samsung does not recommend disassembling the dryer yourself, but rather contacting a qualified technician who can help you retrieve the object safely and without damaging the dryer. For assistance locating an authorized service center in your area, please call 800-SAMSUNG.

Thank you,
Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what does "de" mean when dryer stops

dryer model#DV22OAEWIXAA
electric DRYER WILL STOP IN MIDDLE OF DRYing
TIME WITH THESE FLASHING LETTERS "de"
asked 3 years, 4 months ago
Anonymous
on 7.3 cu. ft. Electric Dryer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The "dE" error code indicates the dryer is running with the door open. Try closing the door firmly then restart the cycle. If this code returns your DV220 may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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