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Customer Questions & Answers for
samsung 7.3 cu. ft. Electric Dryer

Customer Questions & Answers:
55 Questions
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61 Answers
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Questions & Answers for samsung 7.3 cu. ft. Electric Dryer

Question

Why does the light not go on in the dryer and where is the light inside the dryer?

asked 3 years, 4 months ago
hannah1grace2
on 7.3 cu. ft. Electric Dryer
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answer 1
power hads to be on for the lamp to light, light is located in upper right side
answered 3 years, 3 months ago
Treyville2418
Hinesville, Ga.
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answer 2
Thank you for the question. If the interior light is not coming on when you open the door, you may need to change the light bulb. The light is located to the upper right just inside the door of your dryer. Remove the Phillips Head screw holding the cover in place, replace the bulb, then replace the cover. For information and availability of replacement bulbs, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

If this does not resolve the issue, please call 800-SAMSUNG.

- Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
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Question

Does the dryer (dv220aew) buzz at the end of the dry cycle?

asked 3 years, 6 months ago
dryeyes
overland park, ks
on 7.3 cu. ft. Electric Dryer
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answer 1
It does not buzz but plays a song.
answered 3 years, 6 months ago
washerlover
North Carolina
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answer 2
No, it only plays the music
answered 3 years, 6 months ago
shadyspatti
Jacksonville, FL
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Question

When is interior light supposed to come on?

The interior light comes on infrequently. There is no mention of the light in the user manual. How is the light replaced, if necessary? Model number DV220AEW/XAA - make- Samsung
asked 3 years, 6 months ago
317paul
Home
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. The drum light should come on when the door is open. If it does not, and the power to the dryer is operating correctly, then you may need to replace the lamp by removing one screw with a Phillips Head screwdriver, and replacing the old bulb with a new one.

For information and availability of Samsung parts and accessories, including the replacement bulb for your DV220 dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

- Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
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answer 2
The light only comes on when you open the door. I don't know how to change it however, sorry. Haven't had to do that!
answered 3 years, 6 months ago
shadyspatti
Jacksonville, FL
0points
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Question

dv220aew/xaa can someone help me find instructions to side vent

I've tried the user manual. no details. It's weird like no one has ever wanted to side vent this thing. Just wondering if there is another manual out there that might help. Thanks.
asked 2 years, 7 months ago
oswald
on 7.3 cu. ft. Electric Dryer
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answer 1
I dont remember that there are any preformed cut outs on either side of this dryer. That is generally an indicator that there is no information for that. It would be and improvised process. Dryers that I have had in the past had these and I did side vent it.
answered 2 years, 5 months ago
lw1651
Texas
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answer 2
Samsung has a side venting kit, model DV-1A, available for purchase through SamsungParts.com and through most major retailers that carry Samsung appliances. Your DV220AEW/XAA can be vented 4 ways (back, bottom, left or right side), and the instructions for converting it from rear to bottom or side venting are included with the DV-1A kit. Samsung recommends having a qualified technician install the DV-1A to ensure it is done correctly and safely. For assistance locating a technician in your area, please call 800-SAMSUNG to speak with an agent.

- Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
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Question

I would like to know the name of the tune and the composer of the end of cycle tune that plays on the dryer.

asked 2 years, 7 months ago
rcbursch
on 7.3 cu. ft. Electric Dryer
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2 answers
Answers
answer 1
The Samsung Dance by Samsung the 1st
answered 2 years, 6 months ago
cysco
Oklahoma City
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answer 2
Thank you for the question. Unfortunately, I do not have that information available.

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
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Question

how to clean the drier vent that goes to opening outside the house

asked 2 years, 5 months ago
sonu26
on 7.3 cu. ft. Electric Dryer
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answer 1
First I would remove the drier vent hose connected inside the house. I would then take a wire hanger and straighten it out. Take the wire hanger and insert it into the duct an feel for any obstruction. If there are any rotate the hanger against it and see if you can dislodge it. If that does not work the go outside and try the same thing. The other thing you can do is get a vacuum cleaner and insert the long suction attachment and try and clean out any debris. I also use a long wire brush that I used to clean the bottom vents on the refrigerator.
answered 2 years, 5 months ago
lw1651
Texas
0points
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answer 2
Samsung recommends having the interior of the dryer and exhaust duct cleaned periodically by qualified service personnel. For assistance locating a technician in your area, please call 800-SAMSUNG or submit your contact information to our support team through the following link: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
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Question

Where can I purchase a dryer rack for the DV220?

asked 4 years, 1 month ago
HHeintzelman
Ocala, FL
on 7.3 cu. ft. Electric Dryer
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answer 1
The correct dryer rack for the DV220 is listed in the User Guide and on the parts website. The part number is DC61-02773A
answered 3 years, 11 months ago
ericz
syracuse, ny
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Question

Does this model feature VRT?

asked 4 years, 2 months ago
Anonymous
on 7.3 cu. ft. Electric Dryer
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1 answer
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answer 1
Thanks for the question. VRT (Vibration Reduction Technology) is used in Samsung's current line up of washing machines (including the WF220), but not dryers. Since dryers tumble at a much lower speed than washers, VRT would not be relevant for them.

- Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
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Question

What is the difference between DV210 and DV220 drier

asked 4 years, 1 month ago
Nickk
on 7.3 cu. ft. Electric Dryer
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answer 1
The difference between the two models is the door trim color: the DV210 has a white-trimmed door to match the WF210 washing machine design, while the DV220's door has silver-colored trim to match the WF220.

Thank you for your interest,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
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Question

what voltage is this dryer?

I would presume its 240v-30A, as almost all electric dryers are, but I see it states that its 120v, which must be a typo. I am really interested in purchasing this dryer, and cannot download the manual.
Thank you
asked 3 years, 10 months ago
Anonymous
on 7.3 cu. ft. Electric Dryer
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1 answer
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answer 1
The DV220AEW electric dryer requires 240V, 60 Hz approved electrical service and a 30-amp dedicated fuse or circuit breaker.

For additional installation requirements, feel free to download a copy of the User Manual from this website.

Thanks for your interest in Samsung!
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
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Question

how come the dyer light only comes on when you open it as soon as it is done drying and does not come on if you open the dryer sometime after the item

asked 3 years, 6 months ago
jehuddle
champaign, illinois
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. The DV220 light should come on when the door is opened. If it does not, please call 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary.

- Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is my dryer not drying as well as it should?

asked 3 years, 6 months ago
Quinny
Dallas
on 7.3 cu. ft. Electric Dryer
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1 answer
Answers
answer 1
I'm sorry to hear your dryer is not drying well. The most common cause of the dryer not drying properly is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you're drying a mixed load of fabrics, Samsung recommends using a Time Dry cycle, since the sensors may not be able to detect the dampness of clothes in the back of the dryer if items in the front are completely dry.

If you've checked each of these suggestions and the dryer still is not drying effectively, please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether your dryer will require service.

- Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
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Question

Purpose of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??

What are the meanings of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??
We noticed the one of the left 'flashes' on occasion, but could find no explanation in the owners manual.
However, they are shown in the owners manual on page 20 between item #4 (for three other icons) and item #10 (for the mixed load bell button). However, there is no explanation given for them.
asked 3 years, 5 months ago
Anonymous
Anderson, Indiana
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. The icon you're referring to on your DV220AEW dryer is a reminder to clean the lint screen. Please refer to the attached image for an explanation of each of these icons.

- Ms. Samsung
Image(s)
User submitted image
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
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Question

trouble shooting suggestions

i have a gas drier DV407AG doesn't run. i have applied all the solutions suggested in my manual but still have had no success. the front panel shows activity but when the start/pause button is pushed, nothing happens.
asked 3 years, 5 months ago
sherbear
denham springs, LA
on 7.3 cu. ft. Electric Dryer
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1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your DV407 gas dryer. If the power to the dryer is functioning properly, the door is closed completely and an appropriate cycle is selected, yet the dryer will not start when the Start/Pause button is pressed, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
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Question

Due too the layout of our laundry room the doors on the washer & dryer are hinged in the center, Can I replace them so they are hinged on the outside

asked 3 years, 3 months ago
dorightm
on 7.3 cu. ft. Electric Dryer
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answer 1
Like most front load washers, the door on the WF220 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from Samsung's website for your convenience.

Thank you for the question,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

where can I find the Drying Rack for my Dryer model#DV220AE?

asked 3 years, 3 months ago
jentech1
Melbourne, FL
on 7.3 cu. ft. Electric Dryer
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answer 1
For information and availability of Samsung parts and accessories, including a drying rack for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
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Question

What is correct pedestal model number for this dryer

asked 3 years, 2 months ago
HiHoHiHo
on 7.3 cu. ft. Electric Dryer
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answer 1
There are currently two models of Samsung pedestals that are compatible with the DV220AEW dryer: WE357A7W and WE357A0W. The latter has a new "Quick Install" system to make mounting the washer or dryer on top of the pedestal easier, though the pedestals themselves are the same.

Thanks for your interest,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
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Question

Is it recommended to use dryer sheets in this dryer?

Thank you.
asked 4 years, 1 month ago
Anonymous
76226
on 7.3 cu. ft. Electric Dryer
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answer 1
Not to worry - dryer sheets are fine. Unlike some manufacturers, Samsung sensors will not be effected by the use of dryer sheets.

Thank you for the question,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can you disable or atleast turn the volume down on the end cycle alarm?

asked 3 years, 1 month ago
pecwood29
Rohnert Park Ca
on 7.3 cu. ft. Electric Dryer
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answer 1
The DV220AEW does not have a volume adjustment for the signal, but you can disable the end of cycle signal by pressing the Mixed Load Bell button for several seconds until the Signal Off icon is illuminated on the control panel.

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
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Question

Drier doesn't heat

I checked the existing questions and the most common answer to the problem was a block in the duct. I had a brand new duct put in when I got my washer and drier. So I don't believe I have a block. When I go outside I can see the louvers on the vent moving so I believe there is airflow. I also had a new circuit pulled to my electrical box so I am pretty sure I have power. What else might cause the drier not to get warm?
asked 3 years, 1 month ago
cschaerli
Chicago
on 7.3 cu. ft. Electric Dryer
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Answers
answer 1
I'm sorry to hear you're having this issue with your DV220AEW. Besides the points you mentioned, please make sure the lint trap is clear and a heated dry cycle is selected. (Please forgive me for stating the obvious, but it is sometimes the obvious that is overlooked.) Also try cycling the power to the dryer by unplugging and replugging or turning the circuit breaker off then on again. If the problem persists, your dryer will likely require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
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