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Customer questions and answers for
samsung 7.3 cu. ft. Electric Dryer

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62 Answers
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Customer questions and answers for samsung 7.3 cu. ft. Electric Dryer

Question

Where can I purchase a dryer rack for the DV220?

asked 2 years, 11 months ago
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HHeintzelman
Ocala, FL
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answer 1
For information on pricing and availability of a dryer rack for your DV220, please visit www.samsungparts.com and search for part #DC61-01522A, or call 800-627-4368 to speak with an agent.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
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MsSamsung
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answer 2
The correct dryer rack for the DV220 is listed in the User Guide and on the parts website. The part number is DC61-02773A
answered 2 years, 9 months ago
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ericz
syracuse, ny
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Question

Why does the light not go on in the dryer and where is the light inside the dryer?

asked 2 years, 2 months ago
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hannah1grace2
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answer 1
Thank you for the question. If the interior light is not coming on when you open the door, you may need to change the light bulb. The light is located to the upper right just inside the door of your dryer. Remove the Phillips Head screw holding the cover in place, replace the bulb, then replace the cover. For information and availability of replacement bulbs, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

If this does not resolve the issue, please call 800-SAMSUNG.

- Ms. Samsung
answered 2 years, 2 months ago
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MsSamsung
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answer 2
power hads to be on for the lamp to light, light is located in upper right side
answered 2 years, 1 month ago
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Treyville2418
Hinesville, Ga.
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Question

dv220aew/xaa can someone help me find instructions to side vent

I've tried the user manual. no details. It's weird like no one has ever wanted to side vent this thing. Just wondering if there is another manual out there that might help. Thanks.
asked 1 year, 5 months ago
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oswald
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answer 1
Samsung has a side venting kit, model DV-1A, available for purchase through SamsungParts.com and through most major retailers that carry Samsung appliances. Your DV220AEW/XAA can be vented 4 ways (back, bottom, left or right side), and the instructions for converting it from rear to bottom or side venting are included with the DV-1A kit. Samsung recommends having a qualified technician install the DV-1A to ensure it is done correctly and safely. For assistance locating a technician in your area, please call 800-SAMSUNG to speak with an agent.

- Ms. Samsung
answered 1 year, 5 months ago
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MsSamsung
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answer 2
I dont remember that there are any preformed cut outs on either side of this dryer. That is generally an indicator that there is no information for that. It would be and improvised process. Dryers that I have had in the past had these and I did side vent it.
answered 1 year, 3 months ago
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lw1651
Texas
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Question

how to clean the drier vent that goes to opening outside the house

asked 1 year, 3 months ago
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sonu26
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answer 1
Samsung recommends having the interior of the dryer and exhaust duct cleaned periodically by qualified service personnel. For assistance locating a technician in your area, please call 800-SAMSUNG or submit your contact information to our support team through the following link: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 1 year, 3 months ago
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MsSamsung
SamsungHQ
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answer 2
First I would remove the drier vent hose connected inside the house. I would then take a wire hanger and straighten it out. Take the wire hanger and insert it into the duct an feel for any obstruction. If there are any rotate the hanger against it and see if you can dislodge it. If that does not work the go outside and try the same thing. The other thing you can do is get a vacuum cleaner and insert the long suction attachment and try and clean out any debris. I also use a long wire brush that I used to clean the bottom vents on the refrigerator.
answered 1 year, 3 months ago
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lw1651
Texas
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Question

Does the dryer (dv220aew) buzz at the end of the dry cycle?

Tags: dyers
asked 2 years, 4 months ago
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dryeyes
overland park, ks
on 7.3 cu. ft. Electric Dryer
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answer 1
No, it only plays the music
answered 2 years, 4 months ago
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shadyspatti
Jacksonville, FL
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answer 2
It does not buzz but plays a song.
answered 2 years, 3 months ago
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washerlover
North Carolina
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Question

When is interior light supposed to come on?

The interior light comes on infrequently. There is no mention of the light in the user manual. How is the light replaced, if necessary? Model number DV220AEW/XAA - make- Samsung
Tags: interior light
asked 2 years, 4 months ago
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317paul
Home
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answer 1
The light only comes on when you open the door. I don't know how to change it however, sorry. Haven't had to do that!
answered 2 years, 4 months ago
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shadyspatti
Jacksonville, FL
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answer 2
Thank you for the question. The drum light should come on when the door is open. If it does not, and the power to the dryer is operating correctly, then you may need to replace the lamp by removing one screw with a Phillips Head screwdriver, and replacing the old bulb with a new one.

For information and availability of Samsung parts and accessories, including the replacement bulb for your DV220 dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

- Ms. Samsung
answered 2 years, 4 months ago
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MsSamsung
SamsungHQ
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Question

I would like to know the name of the tune and the composer of the end of cycle tune that plays on the dryer.

asked 1 year, 5 months ago
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rcbursch
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answer 1
The Samsung Dance by Samsung the 1st
answered 1 year, 4 months ago
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cysco
Oklahoma City
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answer 2
Thank you for the question. Unfortunately, I do not have that information available.

- Ms. Samsung
answered 1 year, 4 months ago
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MsSamsung
SamsungHQ
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Question

Does this model feature VRT?

asked 3 years ago
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Anonymous
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answer 1
Thanks for the question. VRT (Vibration Reduction Technology) is used in Samsung's current line up of washing machines (including the WF220), but not dryers. Since dryers tumble at a much lower speed than washers, VRT would not be relevant for them.

- Ms. Samsung
answered 2 years, 11 months ago
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MsSamsung
SamsungHQ
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Question

What is the difference between DV210 and DV220 drier

asked 2 years, 11 months ago
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Nickk
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answer 1
The difference between the two models is the door trim color: the DV210 has a white-trimmed door to match the WF210 washing machine design, while the DV220's door has silver-colored trim to match the WF220.

Thank you for your interest,
Ms. Samsung
answered 2 years, 11 months ago
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MsSamsung
SamsungHQ
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Question

what voltage is this dryer?

I would presume its 240v-30A, as almost all electric dryers are, but I see it states that its 120v, which must be a typo. I am really interested in purchasing this dryer, and cannot download the manual.
Thank you
asked 2 years, 8 months ago
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Anonymous
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answer 1
The DV220AEW electric dryer requires 240V, 60 Hz approved electrical service and a 30-amp dedicated fuse or circuit breaker.

For additional installation requirements, feel free to download a copy of the User Manual from this website.

Thanks for your interest in Samsung!
Ms. Samsung
answered 2 years, 8 months ago
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MsSamsung
SamsungHQ
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Question

how come the dyer light only comes on when you open it as soon as it is done drying and does not come on if you open the dryer sometime after the item

asked 2 years, 4 months ago
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jehuddle
champaign, illinois
on 7.3 cu. ft. Electric Dryer
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answer 1
Thank you for the question. The DV220 light should come on when the door is opened. If it does not, please call 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary.

- Ms. Samsung
answered 2 years, 3 months ago
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MsSamsung
SamsungHQ
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Question

Why is my dryer not drying as well as it should?

asked 2 years, 4 months ago
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Quinny
Dallas
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answer 1
I'm sorry to hear your dryer is not drying well. The most common cause of the dryer not drying properly is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you're drying a mixed load of fabrics, Samsung recommends using a Time Dry cycle, since the sensors may not be able to detect the dampness of clothes in the back of the dryer if items in the front are completely dry.

If you've checked each of these suggestions and the dryer still is not drying effectively, please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether your dryer will require service.

- Ms. Samsung
answered 2 years, 3 months ago
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MsSamsung
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Question

trouble shooting suggestions

i have a gas drier DV407AG doesn't run. i have applied all the solutions suggested in my manual but still have had no success. the front panel shows activity but when the start/pause button is pushed, nothing happens.
Tags: trouble shooting
asked 2 years, 3 months ago
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sherbear
denham springs, LA
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answer 1
I'm sorry to hear you're having an issue with your DV407 gas dryer. If the power to the dryer is functioning properly, the door is closed completely and an appropriate cycle is selected, yet the dryer will not start when the Start/Pause button is pressed, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 3 months ago
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MsSamsung
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Question

Due too the layout of our laundry room the doors on the washer & dryer are hinged in the center, Can I replace them so they are hinged on the outside

asked 2 years, 1 month ago
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dorightm
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answer 1
Like most front load washers, the door on the WF220 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from Samsung's website for your convenience.

Thank you for the question,
Ms. Samsung
answered 2 years ago
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MsSamsung
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Question

where can I find the Drying Rack for my Dryer model#DV220AE?

asked 2 years, 1 month ago
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jentech1
Melbourne, FL
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answer 1
For information and availability of Samsung parts and accessories, including a drying rack for your DV220AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 1 month ago
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MsSamsung
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Question

Purpose of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??

What are the meanings of the indicator icons IMMEDIATELY above the dryer times of 20 min, 30 min, & 30 min ??
We noticed the one of the left 'flashes' on occasion, but could find no explanation in the owners manual.
However, they are shown in the owners manual on page 20 between item #4 (for three other icons) and item #10 (for the mixed load bell button). However, there is no explanation given for them.
Tags: control panel question, icons, meanings
asked 2 years, 3 months ago
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Anonymous
Anderson, Indiana
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answer 1
Thank you for the question. The icon you're referring to on your DV220AEW dryer is a reminder to clean the lint screen. Please refer to the attached image for an explanation of each of these icons.

- Ms. Samsung
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answered 2 years, 3 months ago
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MsSamsung
SamsungHQ
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Question

The dryer does not stop. In normal cycle it counts down to "1" and then keeps spinning. It does not display "End" as the manual suggests.

asked 2 years, 11 months ago
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Arshad
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answer 1
The most likely cause of your DV220 continuing to spin after the cycle has ended is that the Wrinkle Prevent option has been selected. Please refer to the attached image with the Wrinkle Prevent button and indicator light circled. If either of these is lit up on your control panel, then it means this feature is on. Wrinkle Prevent will continue to tumble your dryer intermittently without heat for up to 90 minutes after the cycle is complete to help keep wrinkles from setting in. To turn it off, simply press the Wrinkle Prevent button again.

If the Wrinkle Prevent light is not on, a Sensor Dry cycle is selected and clothes are dry, then the dryer should turn off automatically. If this is not the case then your dryer likely requires service, which can be arranged by either submitting an online service request through the link below, or calling 800-SAMSUNG to speak with an agent who can assist you further.

Online service request: http://www.samsung.com/us/support/o...

- Ms. Samsung
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answered 2 years, 11 months ago
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Question

DV220AEW Dryer. Is the drum material Chrome under the powder coating?

asked 2 years, 11 months ago
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Anonymous
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The DV220AEW dryer drum is made of steel, coated with zinc, then powder coated.

- Ms. Samsung
answered 2 years, 10 months ago
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MsSamsung
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Question

where would the power cord be for this dryer

asked 1 year, 7 months ago
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susan4
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The power cord is not supplied with U.S. units .
answered 1 year, 4 months ago
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Luvmygalaxy
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Question

What is correct pedestal model number for this dryer

asked 2 years ago
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HiHoHiHo
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There are currently two models of Samsung pedestals that are compatible with the DV220AEW dryer: WE357A7W and WE357A0W. The latter has a new "Quick Install" system to make mounting the washer or dryer on top of the pedestal easier, though the pedestals themselves are the same.

Thanks for your interest,
Ms. Samsung
answered 2 years ago
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MsSamsung
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