I'm sorry to hear you're having an issue with your dryer. If the dryer is not heating, make sure it's connected to a dedicated 30-amp power supply that is working properly, an appropriate heated dry cycle is selected and the lint filter and vents are not clogged. Try cycling the power by turning the circuit breaker off then on again. If it still won't heat, service may be necessary.
If it heats but the clothes are still wet or damp, please click here for troubleshooting suggestions: http://support-us.samsung.com/cyber...
If the issue persists, or you have determined that service may be necessary, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online support form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 1 year, 8 months ago