I'm sorry to hear you're having this issue. Please confirm the following before calling for service on your DV218AEW dryer:
- Is the dryer plugged in or hardwired to the appropriate 240-volt, 60 Hz, 30-amp power supply? Please try cycling the power by turning the circuit breaker off then on again.
- Is a cycle selected?
- Are the vents clear of built-up lint and debris?
- Is the door closed securely?
If all of these points check out but the dryer still doesn't turn on when you press the Start/Pause button, your dryer likely requires service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 3 years, 9 months ago