Looking for Answers about samsung 7.3 cu. ft. Sensor Dry Gas Dryer?

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All available parts or accessories for this model can be purchased via the website linked below.

http://www.samsungparts.com/Products/Parts_and_Accessories/DV218AGW/XAA/Default.aspx

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The Samsung Online Support Team

This unit is a natural gas unit. However, it can be converted to LP, you can call Lowe's Home Appliance Parts Hotline to order the conversion kit to change you unit to Liquid Propane. The part number is MAL9000AXX

Not to worry - dryer sheets are fine. Unlike some manufacturers, Samsung sensors will not be effected by the use of dryer sheets.

- Ms. Samsung

The DV218AGW dryer is 29.4" deep, and Samsung recommends leaving 5" clearance behind the dryer to allow for rear venting.

- Ms. Samsung

I'm sorry to hear you're having this issue. Please make sure the door is closed and latched completely. If the door is not closed properly, the dryer will not run. Check the lint filter to make sure there is no blockage of air which can prevent the dryer from operating properly. Try cycling the power to the dryer by unplugging/replugging or turn the circuit breaker off then on again. Reset the cycle and press the Start/Pause button. If the dryer still won't run, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear you're experiencing this issue. It's possible from your description of the situation that your machine may need to be serviced. Please contact Samsung either by filling out an online service request by clicking here: http://www.samsung.com/us/support/o... or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

- Ms. Samsung

The 17" clearance recommendation refers to installation in an alcove or closet because of the need for sufficient air circulation. If you are not installing the machines in an alcove or closet, there is not a requirement for clearance above the units.

- Ms. Samsung

I'm sorry to hear you dropped your tool down the lint trap. Samsung recommends having the dryer disassembled by qualified technicians only. For assistance locating a service center in your area, please call 800-SAMSUNG.

If you prefer to do this yourself, please visit SamsungParts.com for information and availability of a service manual for your dryer.

Thank you,
Ms. Samsung

Energy Star does not currently have a system for rating the efficiency of dryers, because they've found in the past that there is not a significant difference in energy use between models. They may reevaluate the need for such a program in the future. However, it's worth noting that the high spin speeds available on Samsung washing machines, along with the Sensor Dry options on the dryers themselves, do help to reduce the amount of energy used to dry your laundry.

For more information on the categories of products that are rated by Energy Star, please visit EnergyStar.gov.

Thank you,
Ms. Samsung

There are a number of factors that could be effecting your DV218's ability to dry the clothes completely. Please follow the link below to open the Troubleshooting Guide, then select "Operation" > "Clothes Are Damp At The End Of A Sensor Dry Cycle": http://support-us.samsung.com/cyber...

If, after reviewing the tips and information provided, you are still experiencing this issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue. The dryer squeaking may be caused by either a load that is too heavy, or the belt may be loose or in need of being replaced. If the load you're drying is heavy with water, try placing it back in the washer for a spin only cycle. Heavy, water soaked items like bath towels and rugs may require extra spinning before placing in the dryer.

If this is not the case, and the load you're drying is not very heavy, then your dryer likely requires service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Thank you for the question. Samsung recommends having your dryer serviced by a qualified technician to ensure it is done properly and safely. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question. When facing the DV218 dryer, the side that can be vented is on the left. This is due to the location of the gas valve on the right side (facing).

- Ms. Samsung

I'm sorry to hear you're having difficulty removing a screw to reverse the door swing on your DV218 dryer. I would suggest applying more pressure to turn the screw. If necessary, try using an appropriate screw bit on a power drill to unscrew it, though I would not recommend using a power drill to install the screws.

Thank you,
Ms. Samsung