I'm sorry to hear your dryer is not heating consistently. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. Since your dryer heats correctly sometimes but not others, you may want to have the electrical supply checked by a licensed electrician. Also, please check the settings each time to be sure you've selected the appropriate temperature and dryness levels.
If you've checked each of these suggestions and the dryer still is not heating properly or consistently, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 3 years, 5 months ago