Looking for Answers about samsung 7.3 cu. ft. Sensor Dry Electric Dryer?

3 prong 240v power connection 30 amp breaker

If you aren't equipped for gas connection is much more expensive to install and I doubt that the energy savings would justify the work required to connect gas line and approved venting system.

The WF218 and DV218 washer and dryer are approximately 77" tall when stacked, using the compatible SK-5A stacking kit by Samsung. They should not be stacked on top of storage pedestals, but directly on the floor.

Thank you for the question,
Ms. Samsung

Thank you for the question. Please call 800-SAMSUNG to speak with an agent who can help determine whether your DV218 dryer will require service to address any issues with the heating element.

- Ms. Samsung

If your DV218AEW's power supply is operating properly on a dedicated 30-amp line and the integrity of the cord is not compromised (frayed or broken), then please check for lint buildup in the vents. Samsung's powerful blower motors can dislodge lint from creases in the elbows and vent joints, causing a buildup if there are any obstructions. If you're able, check the vent hood to be sure the exit is not obstructed.

If the vent is not clogged, your dryer may require service. Please use the Live Chat option on your product support page or call 800-SAMSUNG to speak with an agent who can assist you further.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue with your DV218AEW. Besides checking the power supply which you've done, please check the lint filter and vent ducts for blockage. If possible, stand outside near the vent hood when the dryer is running to confirm air is escaping. Please also confirm that Air Fluff is not selected. If the dryer was operating in Air Fluff or Wrinkle Prevent mode, the air would not be heated.

If you continue to experience this issue after checking the above suggestions, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Thank you for your questions. It's true that Samsung's current lineup of electric dryers can be vented four ways (back, bottom, left or right side); and the "knock outs" can be found on both the right and left sides of the electric models. Regarding your question about the venting, please refer to pages 8-9 of the User Manual. For your convenience, see the image below for the alcove/closet installation venting recommendations excerpted from the manual.

- Ms. Samsung

I'm sorry to hear you're having issues with your DV218 dryer. Samsung recommends having service performed by a trained professional. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Thank you for the question. If the cycle selector on your dryer is not changing when you turn it, please check to see if the Child Lock has been engaged (the "child's face" icon would be illuminated). If not, try cycling the power by unplugging the dryer, or turning the circuit breaker off then on again. If this does not resolve the issue, your dryer may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having this issue with your DV218AEW dryer. Some error codes have troubleshooting that can be addressed by you, the customer, while others require a trained technician to follow diagnostic procedures to address. The t5 error code is one that will likely require service for the technician to determine both the cause and solution. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear your DV218AEW is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your DV218AEW/XAA. Please make sure the door is closed and latched completely. If the door is not closed properly, the dryer will not run. Check the lint filter to make sure there is no blockage of air which can prevent the dryer from operating. Try cycling the power to the dryer by unplugging/replugging or turn the circuit breaker off then on again. Reset the cycle and press the Start/Pause button. If the dryer still won't run, it may require service for the belt or for something else. Samsung recommends having it serviced by a qualified technician to ensure it is repaired correctly and safely. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: Online service request form: http://www.samsung.com/us/support/o...

If you prefer to service it yourself, please visit SamsungParts.com or call 800-627-4368 for information and availability of the service manual.

Thank you,
Ms. Samsung

If your DV218AEW dryer is not heating, please check the vents for blockage. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear your DV218AEW is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear your DV218AEW is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear your DV218AEW is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Please check the vents for blockage. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thank you for the question. If the lint trap in your DV218AEW is "popping up", it is probably because there is lint or other debris built up in the sides and bottom of the housing area preventing it from resting securely. I would suggest cleaning this area thoroughly with a lint brush; you can get one with a long handle from most home improvement or hardware stores. If the lint trap itself is bent or damaged, it may need to be replaced. Please visit SamsungParts.com for information and availability of this replacement part.

- Ms. Samsung

Please check to make sure the door is closed securely and there is no lint build up in the lint trap or vent ducts that could prevent the dryer from operating properly. I would also suggest cycling the power to the dryer off then on using the circuit breaker switch. If you've tried these suggestions and the dryer still won't operate, please call 800-SAMSUNG to speak to an agent who can help determine whether the dryer will require service.

Thank you,
Ms. Samsung

Thanks for the question. I'm sorry to hear your DV218 is not working. Besides checking the power supply, please make sure the vents are not clogged, a cycle is selected, and the door is completely closed. If the door is not closing properly, the dryer will not be able to power on.

If the issue persists, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

For information and availability of Samsung replacement parts and accessories, including the feet for your DV218 dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung