Looking for Answers about samsung 7.3 cu. ft. Sensor Dry Electric Dryer?

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The Samsung Online Support Team

The dryer features a 12 month warranty on parts and labor and 24 months on control board parts. You can view the details here:

http://www.samsung.com/us/support/service/warranty/DV210AEW/XAA

Thanks for the question. Please click on the link below for information about what to do if your dryer is making a squeaking or squealing noise: http://support-us.samsung.com/cyber...

This article also includes a link to request service, if necessary.

- Ms. Samsung

I'm sorry to hear you're having a problem with your dryer. If you've replaced the bulb in your dryer and the drum light still won't come on, service may be necessary to figure out why. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Since the dryer is designed to be connected to a 240V/60 Hz/30-amp power supply, and using it outside the U.S. or in a manner other than intended would void the warranty, I can't advise you otherwise. I would suggest contacting an electrician in your region for suggestions.

Thank you,
Ms. Samsung

The icon you've described is the "Clean Lint Filter" reminder. Please check the lint filter and exhaust vent for blockage. Next, make sure the door is closed and latched completely. If the door is not closed properly, the dryer will not run. Try cycling the power to the dryer by unplugging/replugging or turn the circuit breaker off then on again. Reset the cycle and press the Start/Pause button. If the dryer still won't run, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear you're having an issue with your dryer. Please make sure the vents and lint trap are clear of build up that could obstruct air flow. If either the Mixed Load Bell or Wrinkle Prevent options are selected, the dryer would sound an alert to let you know to remove the dry clothes or that the heated dry cycle has ended. If neither of these options are selected and the dryer is sounding an alert then stopped, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question. Samsung recommends having the interior of the dryer and the exhaust duct cleaned periodically by qualified service personnel. For assistance locating an authorized service center in your area, please call 800-SAMSUNG or submit your contact information through the following link: http://www.samsung.com/us/support/o...

- Ms. Samsung

Please click the following link for possible explanations for the timer changing significantly during a sensor dry cycle: http://support-us.samsung.com/cyber...

If this does not help to resolve the issue, please use the link provided at the bottom of that article to request service.

Thank you,
Ms. Samsung

I'm sorry to hear you're having an issue with the wiring on your electric dryer. Samsung recommends having the electrical installation done by a qualified electrician to ensure it is done properly and safely. Please make sure the dryer is wired correctly (refer to link below for assistance) and connected to a dedicated 240V/60 Hz/30-amp power supply that is working properly, but it still won't power on, service may be necessary.

Correct 3 and 4-prong wiring: http://support-us.samsung.com/cyber...

To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Before putting the clothes in the dryer, you would need to separate each individual cloth because the tumbling makes some stuck together which would require more time to dry.

Thanks for the question. It isn't unusual for the dryer to feel hot on the outside, but if it's giving off excessive heat it may require service. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you in determining whether service is necessary.

- Ms. Samsung

Thanks for the question. Please click on the link below then select "Troubleshooting ► > Cycles And Settings ► > Dryer Time Changes Significantly on Sensor Dry Cycles" for some possible explanations for the time changes, along with a link to request service if necessary: http://support-us.samsung.com/cyber...

- Ms. Samsung

I'm sorry to hear you're having this issue with your DV210AEW. If the vent is clear, the power is sufficient, and the controls are set properly, the dryer should be able to function effectively. To see the estimated dry times for different cycles, please refer to the Cycle Chart at the back of the user manual. The manual can be downloaded as a pdf file from this website.

Please follow this link then select "Troubleshooting ► > Cycles And Settings ► > Excessive Drying Times" to review troubleshooting tips: http://support-us.samsung.com/cyber...
If the problem persists, call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

Thank you for the questions. Samsung recommends having the dryer repaired by a qualified technician to ensure it is diagnosed and repaired properly and safely. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

If you prefer to service it yourself, please visit SamsungParts.com or call 800-627-4368 for information and availability of parts and the service manual.

- Ms. Samsung

Thank you for the question. Samsung recommends having the dryer belt replaced by a qualified technician to ensure it is done properly and safely. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

If you prefer to attempt it yourself, please visit SamsungParts.com or call 800-627-4368 for information and availability of parts and the service manual.

- Ms. Samsung

Thanks for the question. It might help to know what type of issue you're having in order to help troubleshoot, but it can sometimes help to reset the controls on the dryer by unplugging then replugging it or turning the circuit breaker off then on again.

- Ms. Samsung

I'm sorry to hear your DV210 dryer is making a high-pitched noise. Please click on the following link then select "Troubleshooting ► > Noise/Vibration" for troubleshooting advice: http://support-us.samsung.com/cyber...

If this information does not help to resolve the issue, please use the link provided to request further support.

Thank you,
Ms. Samsung

I’m sorry to hear your DV210AEW is not drying your clothes. There are a number of factors that can interfere with the dryer's ability to function properly, and it would be helpful to have more information about what you're experiencing in order to help troubleshoot. Following are some of the most common causes of dryer issues and tips for correcting them:
- Make sure the dryness level on your DV210 is set on Normal or More Dry.
- If you're drying a mixed load, it may be helpful to select the Mixed Load Bell or use a Time Dry setting instead of Sensor Dry because the heavier weight items may have a tendency to move to the back of the drum, causing the sensors to detect only the dryer items in the front.
- Check the lint trap and vent ducts for blockage since restricted air flow is one of the most common causes of the dryer turning off prematurely or running for an excessive period of time. It is recommended that you clean your vent ducts yearly, so if you haven't done so in the past 13 months you've had the dryer, this may very well be the cause of it not working properly.
- Try cycling the power to the dryer by unplugging/replugging or turning the circuit breaker off then on again.
- For additional troubleshooting tips, click on the following link then select "Troubleshooting > Cycles And Settings": http://support-us.samsung.com/cyber...

If none of these suggestions helps to resolve the issue, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

For information and availability of new lint filter for your dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung