Looking for Answers about samsung 7.3 cu. ft. Sensor Dry Electric Dryer?

The dryer features a 12 month warranty on parts and labor and 24 months on control board parts. You can view the details here:

http://www.samsung.com/us/support/service/warranty/DV210AEW/XAA

Yes, this is an additional option. Check online for Samsung Parts..... Also call Samsung.

Not to worry - dryer sheets are fine. Unlike some manufacturers, Samsung sensors will not be effected by the use of dryer sheets.

- Ms. Samsung

Thanks for the question. The end of cycle signal on your DV210AEW can be turned on or off by pushing the Mixed Load Bell button on the control panel.

- Ms. Samsung

Yes, it is fine to stack the DV210 electric dryer on top of the WF330 washer using the SK-5A stacking kit which is available at most retailers that carry Samsung laundry appliances or through SamsungParts.com.

The Sanitize cycle in the DV330 dryer allows you to eliminate 99.99% of bacteria from garments by permeating high temperatures deep into the fabric. This certification is conducted by NSF International, an independent third-party testing and certification organization. Please consult the fabric care label on your garments to determine whether high heat is advisable.

Thank you for the questions,
Ms. Samsung

The DV210AEW dryer can be stacked on top of most Samsung front load washers using the SK-5A stacking kit accessory. This kit is available through SamsungParts.com and at most major Samsung Appliance retailers. Instructions are included with the kit.

Thank you,
Ms. Samsung

It is normal for the Drying light to remain lit throughout the cycle, but the Cooling light should be illuminated in only the last few minutes, unless Air Fluff is selected. Please confirm a heated drying cycle is selected, then press start. If the Cooling light remains illuminated throughout the cycle, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue. Please make sure the door is closed and latched completely. If the door is not closed properly, the dryer will not run. Check the lint filter to make sure there is no blockage of air. If you installed the dryer using previously existing vent ducts, make sure there is no blockage there, as well. Try resetting the cycle and press the Start/Pause button. If the dryer still won't run, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

Please follow this link to go to the Download Center for the DV210AEW manual: http://www.samsung.com/us/support/s...

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories, including the dryer rack for your DV210AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

It is normal for the "clean filter" light to come on regularly as a reminder to keep the screen clean.

Thanks for the question!
Ms. Samsung

For information and availability of Samsung parts and accessories, including a dryer rack for your DV210AEW, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

To turn the signal off on your DV210 dryer, press and hold the Mixed Load Bell button for several seconds until the "signal off" icon to the left of the Mixed Load Bell button is illuminated.

Thank you for the question,
Ms. Samsung

Yes, it is fine to use dryer sheets in the DV210AEW.

Thank you for the question,
Ms. Samsung

To order a drying rack for your DV210 dryer, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

The DV210AEW electric dryer can be set up to vent out the right side when installed using the DV-1A side vent kit. For information and availability of the DV-1A, visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue with your DV210AEW. The "dE" code indicates the dryer is running with the door open. If the code returns after checking the door and restarting the dryer, it will likely require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

The DV210AEW does have a sensor which detects the moisture level in the dryer. However, there are several factors that can effect the sensor's ability to work properly. If the dryer shuts off early, please check the lint filter and vent ducts for blockage. If there is not sufficient air flow, the dryer will not operate. Wipe down the sensor strips on the interior drum side of the lint filter area, just below the door opening, to ensure the sensors are not covered with lint or debris. If you are drying a mixed load, Samsung recommends using a Time Dry cycle since the sensors may not detect the moisture in items that are further away. Be sure an appropriate heat cycle and dryness level are selected. Try cycling the power to the dryer by unplugging and replugging it or switching the circuit breaker off then on again.

If, after trying the above suggestions, your dryer continues to shut off when the clothes inside are wet, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having this issue. Please check the vents and lint trap for blockage; insufficient air circulation can cause the dryer to turn off early. If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who can help to determine whether your dryer will require service.

Thank you,
Ms. Samsung

If by "not drying" you mean that your dryer is not heating, please check the vents for blockage. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. If these suggestions do not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether your dryer will require service.

- Ms. Samsung