The DV210AEW does have a sensor which detects the moisture level in the dryer. However, there are several factors that can effect the sensor's ability to work properly. If the dryer shuts off early, please check the lint filter and vent ducts for blockage. If there is not sufficient air flow, the dryer will not operate. Wipe down the sensor strips on the interior drum side of the lint filter area, just below the door opening, to ensure the sensors are not covered with lint or debris. If you are drying a mixed load, Samsung recommends using a Time Dry cycle since the sensors may not detect the moisture in items that are further away. Be sure an appropriate heat cycle and dryness level are selected. Try cycling the power to the dryer by unplugging and replugging it or switching the circuit breaker off then on again.
If, after trying the above suggestions, your dryer continues to shut off when the clothes inside are wet, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 3 months ago