Thanks for the question. While it is not unusual to have some condensation in the area around the dryer, especially during hot and humid seasons, excessive condensation could be a sign that the dryer is not properly vented or the vents or filters are clogged. If you consider that dryers work by heating the clothes in the drum so moisture is evaporated then expelled through the vents, it's easy to understand the importance of the vents being installed properly, as well as the necessity of having sufficient air circulation around the dryers.
Please review installation guidelines and instructions that are available through the link below in the Troubleshooting Guide: http://support-us.samsung.com/cyber...
If you re-used the vent duct from your previous dryer, please check it for lint build-up. If you installed new ducts, please be sure it meets the specification requirements for type and length based on Samsung's guidelines.
One way to determine if your duct is allowing air to vent properly (if your machine is located in the basement or on the first floor) is to stand outside by the vent hood when the dryer is on and feel if hot air is blowing out. If not, there may be a clog, or you may have a leak somewhere in the duct. If you had a professional installer install the new dryer, you may want to contact them for assistance.
- Ms. Samsung
answered 3 years, 3 months ago