I'm sorry to hear you're having an issue with your DV209AEW. If the dryer will not power on, please follow this link to open the Troubleshooting Guide, then select Power ► Dryer Will Not Power On: http://support-us.samsung.com/cyber...
If the power comes on but the drum will not turn, check to make sure the door is completely closed. Try removing the clothing and starting the dryer. If the dryer starts, the load may have been too heavy. Remove some items, or run them through another spin cycle in the washer if they're very wet.
If the drum still won't turn, your dryer will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 3 years, 7 months ago