I'm sorry to hear you're having an issue with your DV209AEW. If the dryer is not heating, please check the vent ducts and lint filter and housing for blockage. Obstructions to air flow can prevent the dryer from heating or from running a full cycle. Try cycling the power by unplugging the dryer, or turn the circuit breaker off then on again; make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected.
If the dryer is getting hot, but is not drying the clothes completely when set on a Sensor Dry cycle, please follow the link below, then select "Troubleshooting ► Clothing And Laundry" and select the topic that most closely resembles what you are experiencing: http://support-us.samsung.com/cyber...
If, after reviewing the tips and information provided, you are still experiencing this issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.
answered 2 years, 10 months ago