The panel lights up when turned on but no cycle actually starts. We tried to unplug it and plug it back in hoping it only needed to be reset but nothing changed. No warning lights are present like the door being open etc. Please help.

Tags: problem solving

asked 2 years, 3 months ago

Username

twolkoff

Montana

on 7.3 cu. ft. Sensor Dry Electric Dryer

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

I'm sorry to hear your DV209 will not start. Please check to make sure the door is closed and latched securely. If the door is open the dryer would not operate but there wouldn't be an error code to let you know it either. Next, make sure the Child Lock is not activated by pressing the Time and Signal buttons simultaneously for at least 3 seconds.

If the dryer still won't start, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Staff

answered 2 years, 3 months ago

Username

MsSamsung

SamsungHQ

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answer 2

On the dv210 dryer to disable the child lock you hold down the "Temp" & "Time" buttons together for about 5 seconds and it will disable the lock. They don't tell you that in the manual.

answered 1 year, 7 months ago

Username

juscrzn4fun

california

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Question

I have model DV209AEW/XAA DRYER

I used the dryer all day and then the next morning went to air fluff some clothes and dryer power came on all lights came on and power button turned on, but when you hit start button you here a click, but dryer won't run?

Tags: non-working dryer

asked 2 years, 5 months ago

Username

Anonymous

on 7.3 cu. ft. Sensor Dry Electric Dryer

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2 answers

Answers

answer 1

Thank you for the question. Please check to make sure the door is closed properly - the dryer will not run if the door is not latched. Other items you can check include emptying the lint filter screen, checking the vent ducts to make sure they aren't clogged, and making sure a cycle is properly selected. If these suggestions don't resolve the issue, try cycling the circuit breaker off then on again to reset the power. If the dryer still won't run, it will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Staff

answered 2 years, 5 months ago

Username

MsSamsung

SamsungHQ

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answer 2

your dryer belt has either broke or came off or both. the releases the belt tensioner and it drops down and activates a kill switch for the motor. you need a new belt.

answered 2 years, 3 months ago

Username

rodzilla44

dry ridge , ky.

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Question

The belt came off of the tumbler how do i put it back on?

asked 2 years, 4 months ago

Username

robstal1

Corinth,tx

on 7.3 cu. ft. Sensor Dry Electric Dryer

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2 answers

Answers

answer 1

if you have any mechanical ability take it apart. start with the top, two screws in the back hold it on. with those removed pull the lid back off of the tabs. then remove the control panel (4 screws). then remove the mounting bracket behind the control panel(4 screws). next unplug the control panel(two plugs) and set aside. next remove the front bracket for the drum(4 screws). pull up and out guiding it through the mounting slots. then pull drum straight out. now you can get to motor or belt tensioner. check to make sure spring is on the tensioner and bracket on floor. you may need a new belt as i did. if belt is stretched or spring is off tensioner the tensioner will drop down and activate a kill switch for the motor and dryer will not run. the control panel will work but when you hit start all you will hear is the click of the relay but dryer will not start. the tensioner spring had come of mine. i replaced the belt, put it back together and it works like new!

Best answer

answered 2 years, 3 months ago

Username

rodzilla44

dry ridge , ky.

+1point

1out of 1found this answer helpful.

answer 2

Samsung recommends having a qualified technician replace the belt on your dryer. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Staff

answered 2 years, 4 months ago

Username

MsSamsung

SamsungHQ

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Question

electrica clothes dryer won't start, what is the problem

there is no error code and screen lights up as if the dryer is operational, but there is no response when i hit the start key

asked 2 years, 6 months ago

Username

hauser78

long beach, ca

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

If your DV209 electric dryer will not start, please check the following:
• Be sure the door is latched shut.
• Be sure the power cord is plugged (or hardwired) into a live electrical supply.
• Check the home’s circuit breaker and fuses.
• Press the Start/Pause button again if the door had been opened.

If the problem persists after reviewing this checklist, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Staff

answered 2 years, 6 months ago

Username

MsSamsung

SamsungHQ

-1point

0out of 1found this answer helpful.

answer 2

your belt has come off. check the other questions. i explained the procedure earlier.

Best answer

answered 2 years, 3 months ago

Username

rodzilla44

dry ridge , ky.

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Question

What is the estimated annual cost for this dryer?

asked 3 years, 8 months ago

Username

jpgsdb

on 7.3 cu. ft. Sensor Dry Electric Dryer

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1 answer

Answers

answer 1

Annual cost estimates are determined as part of Energy Star testing standards. The U.S. Department of Energy does not currently have a system for rating the efficiency of dryers, because they've found in the past that there is not a significant difference in energy use between models. They may reevaluate the need for such a program in the future. The high spin speeds available on Samsung washing machines, along with the Sensor Dry options on the dryers themselves, do help to reduce the amount of energy used to dry your laundry.

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

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Question

will a dv209aew dryer stack ok onto a wf219anw washer? and if so what stacking kit would i need.

asked 3 years, 4 months ago

Username

don21gs

on 7.3 cu. ft. Sensor Dry Electric Dryer

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1 answer

Answers

answer 1

Yes, the DV209AEW dryer can be stacked on top of the WF219ANW washer with the SK-5A stacking kit.

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

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Question

how to clean filter

asked 2 years, 7 months ago

Username

Missy1973

on 7.3 cu. ft. Sensor Dry Electric Dryer

-1point

0out of 1found this question helpful.

1 answer

Answers

answer 1

The DV209's lint filter is accessible at the bottom of the door opening. Simply open the dryer door, lift the lint screen from its housing, remove the lint from the screen and housing well, and replace the screen. Some people also like to use lint brushes with long handles that are specifically designed to reach into the lint traps and can be used to clean lint from the vents, as well.

Thank you,
Ms. Samsung

Staff

answered 2 years, 7 months ago

Username

MsSamsung

SamsungHQ

-1point

0out of 1found this answer helpful.

Question

won't shut off on sensor dry when clothes are dry. How to fix problem?

asked 2 years, 3 months ago

Username

wader

on 7.3 cu. ft. Sensor Dry Electric Dryer

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1 answer

Answers

answer 1

I'm sorry to hear you're having this issue with your DV209AEW. If you're using a Sensor Dry cycle and the dryer continues to run after the clothes are all dry, your dryer will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Staff

answered 2 years, 3 months ago

Username

MsSamsung

SamsungHQ

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0out of 0found this answer helpful.

Question

My dryer works with the exception of no heat. What could this be?

I've had the dryer for 1 1/2 years and it has worked perfectly up until a couple of weeks ago. I've cleaned the exhaust system and it is free of lint and unobstructed.
The drying temprature seems stuck at room-temp.

asked 2 years, 2 months ago

Username

swansbr

Thornton, CO 80602

on 7.3 cu. ft. Sensor Dry Electric Dryer

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0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear your DV209AEW is not heating. The most common cause of the dryer not heating is obstructed air flow from a clogged lint trap or vent ducts. Since you've already checked these, other factors to check are to make sure the dryer is plugged into a dedicated 30-amp power supply that is functioning properly, and an appropriate heated dry cycle is selected. I would suggest cycling the power to the dryer by turning the circuit breaker off then on again. If you've checked each of these suggestions and the dryer still will not heat, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Staff

answered 2 years, 2 months ago

Username

MsSamsung

SamsungHQ

-2points

0out of 2found this answer helpful.

Question

What should I look for?

Our dryer is making a clicking noise when drying. What should I look for?

asked 2 years, 5 months ago

Username

IDAHOEWINGS

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Some noises dryers make are normal and can be minimized through leveling or making minor adjustments, others may require service. Please visit the Troubleshooting Guide through the link below, then select "Operation" > "Dryer Is Noisy": http://support-us.samsung.com/cyber...

As instructed at the bottom of the article, if the suggestions offered do not help to resolve the issue, your dryer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Staff

answered 2 years, 5 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

is the door on the dryer reversable?

I've moved and haven't unpacked my owners manual. It looks like you can reverse the door on the dryer but I'm not sure if you can.

asked 2 years, 10 months ago

Username

Anonymous

on 7.3 cu. ft. Sensor Dry Electric Dryer

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1 answer

Answers

answer 1

Yes, the door on the DV209AEW dryer can be reversed. Instructions are available online through the link below, or on page 19 of the User Manual, which can be downloaded as a PDF file from this website.

Online instructions: http://ars.samsung.com/customer/usa...

Thank you,
Ms. Samsung

Staff

answered 2 years, 10 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

How long is the belt on this dryer expected to last? My dryer is 18 months old and the belt is completely frayed and had to be replaced.

The heating element had to be replaced as well.

Tags: repairs

Image(s)

asked 1 year, 11 months ago

Username

pantala

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The lifespan of a dryer belt depends on several factors, such as the weight or size of the loads being dried, the frequency of use and the temperature of the cycles. For assistance replacing the belt, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Staff

answered 1 year, 11 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

our gas dryer makes alot of noise when we use it.

asked 2 years, 4 months ago

Username

mike85

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear your DV209AGW gas dryer is noisy. There are several possible reasons for this which are discussed in an article in the Troubleshooting Guide. Please follow the link below, then select Operation ► Dryer Is Noisy: http://support-us.samsung.com/cyber...

If this does not help to resolve the issue, please use the link at the bottom of the article to submit a service request.

Thank you,
Ms. Samsung

Staff

answered 2 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

How do I put the belt back on my dryer?

asked 1 year, 10 months ago

Username

unicorn102076

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear you're having an issue with the belt on your DV209 dryer. Samsung recommends having the belt replaced by a qualified technician to avoid damage to your dryer or injury to yourself. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Staff

answered 1 year, 10 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

where can i get parts for model no, dv209aew? actually a belt?

Tags: parts

asked 2 years, 3 months ago

Username

rodzilla44

dry ridge , ky.

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

For information and availability of Samsung parts for your DV209, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

Staff

answered 2 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

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Question

What is the difference between DV220AEW and DV210AEW

I am trying to figure out what the difference is between the newer models DV220AEW and DV210AEW. Thanks

asked 3 years ago

Username

Anonymous

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The DV220AEW and DV210AEW are very similar in terms of features and function, though they have a slightly different door design to match the aesthetics of the companion washing machine models, the WF220 and WF210.

Thank you for your interest,
Ms. Samsung

Staff

answered 3 years ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Dryer is not putting out heat

It was working fine with one load and then the next load there was no heat. I have cleaned out lint trap and vent duck. Still does not work. It is putting out cold air. I have not recieved any warning codes on the control panel. Could there be a blown fuse?

Tags: no heat in dryer

asked 1 year, 7 months ago

Username

tunderwd

hernando, ms

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

This sounds like a heating element has stopped working. Could be an internal fuse, or even the element itself. If the lint trap and outlet ducks are not constantly kept clean, then the heating element can actually overheat and burn itself out.

Top 1000 Contributor

answered 1 year, 4 months ago

Username

jpb1818

Huntsville, AL

0points

0out of 0found this answer helpful.

Question

i need a diagram of how the dryer belt goes on

asked 2 years ago

Username

Anonymous

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Samsung recommends having the belt replaced by a qualified technician. For assistance locating an authorized service center in your area, please call 800-SAMSUNG to speak with an agent who will be happy to help you. For information and availability of parts and service manuals for your DV209AEW, please visit SamsungParts.com or call 800-627-4368.

Thank you,
Ms. Samsung

Staff

answered 2 years ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

can the electric dryer model dv209aew/xaa be converted to gas?

asked 2 years, 6 months ago

Username

dakota1984

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The electric DV209AEW dryer cannot be converted to gas. The comparable gas model is the DV209AGW.

- Ms. Samsung

Staff

answered 2 years, 6 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

power source?

This model, DV209AEW is an electric dryer, but on the specification page the power source is listed as gas.
I've purchased this item, but it hasn't been delivered yet. Since there is no gas supply in my laundry room, do I have a problem?

asked 3 years, 5 months ago

Username

Lucinda

on 7.3 cu. ft. Sensor Dry Electric Dryer

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The DV209AEW requires a 220 VAC source, it is not a gas dryer. The gas equivilent model is DV209AGW
You have ordered the correct dryer.

Staff

answered 3 years, 5 months ago

Username

MrSamsungHA

SamsungHQ

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Looking for Answers about samsung 7.3 cu. ft. Sensor Dry Electric Dryer?

Customer questions and answers for 7.3 cu. ft. Sensor Dry Electric Dryer

Customer questions and answers for samsung 7.3 cu. ft. Sensor Dry Electric Dryer

My dryer control panel lights up but won't actually start a cycle. Is it something I can fix?

I have model DV209AEW/XAA DRYER

The belt came off of the tumbler how do i put it back on?

electrica clothes dryer won't start, what is the problem

What is the estimated annual cost for this dryer?

will a dv209aew dryer stack ok onto a wf219anw washer? and if so what stacking kit would i need.

how to clean filter

won't shut off on sensor dry when clothes are dry. How to fix problem?

My dryer works with the exception of no heat. What could this be?

What should I look for?

is the door on the dryer reversable?

How long is the belt on this dryer expected to last? My dryer is 18 months old and the belt is completely frayed and had to be replaced.

our gas dryer makes alot of noise when we use it.

How do I put the belt back on my dryer?

where can i get parts for model no, dv209aew? actually a belt?

What is the difference between DV220AEW and DV210AEW

Dryer is not putting out heat

i need a diagram of how the dryer belt goes on

can the electric dryer model dv209aew/xaa be converted to gas?

power source?

Customer questions and answers for

7.3 cu. ft. Sensor Dry Electric Dryer