Customer questions and answers for samsung DV-1A
Side Vent Kit
The first step in the installation instructions is too vague.
The first instruction states: 1. Remove the from assembly, tumbler and drive belt. Refer to the service manual for disassembly and reassembly of dryer. This doesn't seem to make sense. Are you to remove the "from assembly", tumbler and drive belt? If so, what is a "from assembly"? Please state this more clearly.
Thanks for the question. Step 1 of the instructions is to remove the "front" assembly. Samsung actually recommends having the vent kit installed by a qualified technician to ensure it is done both correctly and safely, particularly given the fact that it involves some disassembly. If you prefer to install it yourself, please visit SamsungParts.com for information and availability of the service manual.
Where can I find the service manual referred to in step 1?
I am unable to find instructions to "remove the from assembly, tumbler and drive belt. Refer to the service manual for disassembly and reassembly of dryer." in the instruction manual. This leads me to believe the service manual is another document. Where can I find these instructions
Samsung recommends having the DV-1A vent kit installed by a qualified technician. However, if you prefer to do this yourself, please refer to SamsungParts.com or call 800-627-4368 for information and availability of the service manual.
Thank you for the question. For information and availability of parts and manuals for your washer, please visit SamsungParts.com or call 800-627-4368. Samsung recommends having your washer repaired by a qualified technician. To locate an authorized service center in your area, please call 800-SAMSUNG to speak with an agent who will be happy to assist you.