Customer questions and answers for samsung DP700A3B
Question
Why does it takes so long to download a program?
Yesterday I downloaded the drivers for my printer and It took 5 hours. Today I was trying to download Adobe Flash Player and it said the program was downloaded but, I can not find it. The videos on the explorer 9 are still telling me that I need to download the program.
Tags: downloads
asked 1 year, 6 months ago
Username
mcoigny
Mesa AZ
on DP700A3B
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
I got this problem sometimes because of the internet connection and if the file is too large. Were you able to try again later?
First make sure you have good internet service of course but beyond that make sure your not trying to double connect. Meaning if you have LAN connection then turn off the wifi. I find this sometimes can confuse the computer. Works much better with single connection.
Try uninstalling Internet Explorer and then installing it again. I had a problem where the touch function for the close button would not work so I had to uninstall and do it again and it worked fine.
Hiii !! The TouchScreen on My Samsung Series 7 all in one Dosent work when i install windows 8 ! Can U Give Me the new Driver For TouchScreen Plzzz Because i Can't Found iT !
Tags: software, Installation & Setup, Keyboard/Touchpad, power
asked 9 months ago
Username
xiPox
Marrakesh
on DP700A3B
-1point
0out of1found this question helpful.
2 answers
Answers
answer 1
Yes, it does work. Just use the touch driver on the site here (TSP file), open a CMD line with admin rights, go to location where you unzip the file, and run "eloinst /NoOScheck" -- just confirm eloinst is the right name, it is the .exe file. Works fine.
Thank you for contacting Samsung. Unfortunately, as Windows 8 isn't available as a retail version just yet, we don't have a driver at this time. Please check back at a later time. Thank you for being a Samsung customer!
This would be for a Samsung i3-2120T all in one computer
Tags: recovery
asked 1 year, 7 months ago
Username
RissaRoo5798
Toledo, Ohio
on DP700A3B
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
yes. it should have been in the box. shouldn't ever need it though. recommend splitting the internal hard drive and designating a half for back-up.
answered 1 year, 6 months ago
Username
Walt804
0points
0out of0found this answer helpful.
answer 2
most of the new computers dont come with recovery disks. you have to buy your own cd-r discs and it gives you the option to burn recovery disks which is recommended that its one of the first things you do when you get a computer
Samsung's page re: Windows 8 upgrade says November 30, and I can hardly stand the wait! Also have the Samsung slate tablet PC running Windows 8 Pro and after the update from Samsung for it, everything is sweet!
i have been receiving a window 7 validation error stating the number for the os is not valid and to contact samsung, i bought win7 with the system back in march of 2012.how can i clear this situation
Tags: software
asked 4 months, 2 weeks ago
Username
jcblanco
miami, fl usa
on DP700A3B
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
Thank you for contacting Samsung.
We recommend you contact Microsoft. Please refer to the link below for a toll-free number to call to clear up this issue.
You may have to uninstall windows 7 and then reinstall. I think your system may have deleted the windows 7 firmware which is why it isn't recognizing it. If you cannot delete and reinstall contact Samsung's customer assistance phone number for assistance.
At this time, despite the official release of Windows 8 on October 26th, drivers compatible with this new OS have not yet been made available for your model. We encourage to visit the product support page to check for added drivers.
When I installed Windows 8, my touch screen stopped working?
I am unable to find any touch screen driver to update.
Tags: miscellaneous
asked 6 months ago
Username
cazeio07
Alabama, USA
on DP700A3B
+2points
2out of2found this question helpful.
2 answers
Answers
answer 1
Apparently November 30th was the time to make the Windows 8 touch compatible for the computer. I have yet to download Windows 8 myself but what you can do is switch back to Windows 7 until the update comes for this specific model and your touch functions will return.
At this time, despite the official release of Windows 8 on October 26th, drivers compatible with this new OS have not yet been made available for your model. We encourage to visit the product support page to check for added drivers.
The open button turnes it on, what is the proper way to put the unit to sleep press the off button or goo to start and press sleep
Tags: how to use, operation
asked 1 year, 2 months ago
Username
Idonthaveone
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
That little "off button" if you touch it lightly only puts the monitor to sleep - not the computer. If necessary, you can hold it & it will work like any other restart button on a PC, but you really should let Windows put the PC into Sleep mode.
If you are using Windows 7, use the option on the Start Menu to have it Sleep rather than Shut Down.
All In One - Model: DP700A3B-A02US Unable to find answer. Help please. Gary T.
Tags: software, product specs
asked 11 months ago
Username
96vulcan
Cape Coral, Fl.
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
You can find the eject icon (up arrow with line underneath) on the far-left of the area atop the CD/DVD slot where the playback controls and power button are found. You can also eject the disc by left-clicking Start > Computer > right-clicking CD Drive > left-clicking Eject.
If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, as well as manuals, driver, software & firmware downloads.
By registering your Samsung product at the time of purchase, it will allow Samsung to offer you an extended warranty once your product nearly reaches the end of its included 1-year parts/labor warranty.
http://www.samsung.com/us/support/account/regist
If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, as well as manual, driver, software & firmware downloads.
Thank you for your question. This behavior is normal for many PCs. During the splash screen, the sound card is initializing, and you hear it manifested as a pop. We apologize for any inconvenience.
Does the DP700A3B-A02US have the all share function that will communicate with my Samsung smart TV?
Also, can it be upgraded to Windows 8?
Thanks!
Tags: software, product specs
asked 6 months ago
Username
DMACK0911
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. You can find out more about Allshare and how to put it on your PC here: http://www.samsung.com/global/allshare/pcsw/
Regarding Windows 8, new drivers for this model will be supported; you can find out more information here: http://www.samsung.com/us/support/win8upgrade/
upgrading to windows8Pro and cannot remove Easy Software Manager
I have removed all the Easyxxx programs with control Panel /programs/easyxxx/ununistall and get
Easy Software Manager Uninstall this app now because it isn't compatible with Windows 8.
How much of the c:\program files\samsung do I have to remove to get the installation to start????
Tags: software, Installation & Setup
asked 5 months, 4 weeks ago
Username
howeycn
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
Several of the pre-installed software from Samsung have updates available via the software update tool that we recommend to customers who have opted to upgrade their products to Windows 8. All compatible drivers and software can be downloaded and installed via this tool.
Photo Gallery can't open this picture because you do not have permission to access this file...help me open my picture file?
asked 1 year, 7 months ago
Username
Anonymous
New Middletown, OH
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Try changing the permissions on the folder. See Windows Help to change permissions.
answered 1 year, 5 months ago
Username
melee
0points
0out of0found this answer helpful.
Question
I put a dvd-r in the slot and it is not being recognized and i can not get it out. what can i do?
asked 1 year, 6 months ago
Username
lutto
OK
on DP700A3B
-1point
0out of1found this question helpful.
1 answer
Answers
answer 1
Did you try manually ejecting using very-difficult-to-see buttons on top of the cd slot (to the left of the power button, botton on the far left.
answered 1 year, 4 months ago
Username
jtbhome
maryland, usa
-4points
0out of4found this answer helpful.
Question
How do I increase the brightness on the screen?
Samsung Intel Core i3-2120T touch screen monitor.
Tags: brightness
asked 1 year, 6 months ago
Username
barbsquilting59
Johnstown, Ohio
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
I had the same prob. :-( First touch the brightness control. Next to it is the Volume up, tap this and the brightness will go back up. :-) For volume down, use the same method, but in reverse.
answered 1 year, 5 months ago
Username
Anonymous
West Palm Beach, Fl.
+1point
1out of1found this answer helpful.
Question
Do I need the downloads listed
there are a number of downloads on the web. How do I know if I need any of them?
Tags: maintenance
asked 1 month, 2 weeks ago
Username
ilicat
Chicago, IL, USA
on DP700A3B
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting.
Unless anything is amiss or something is not working correctly, you shouldn't worry about downloading any drivers or software from the website. You can download, install and run the Samsung SW Update tool and this will help to keep your drivers and software up-to-date for you.