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Most Recent Questions
Recent Question:
Is there a way to fix the low water level error on the dishwasher?
Recent Question:
Where do I get a kick plate

Customer Questions & Answers for
samsung DMT800RHS

Customer Questions & Answers:
66 Questions
 | 
69 Answers

Questions & Answers for samsung DMT800RHS

Question

This is a fairly new dishwasher and the motherboard blew, anyone else out there having issues?

asked 2 years, 5 months ago
lphoenix
on DMT800RHS
0points
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1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your DMT800 dishwasher. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I bought a floor model DMT800RHS. It did not come with mounting brackets. Where/how can I purchase them?

asked 2 years, 4 months ago
Anonymous
Gurnee
on DMT800RHS
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1 answer
Answers
answer 1
For information and availability of the mounting brackets for your DMT800RHS, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
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Question

Water not hot in wash cycle on my dishwasher

asked 2 years, 4 months ago
neena427
Attleboro
on DMT800RHS
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1 answer
Answers
answer 1
Your water heater is far away from the dishwasher. When performing further washing the dishwasher will heat up the water insude.
answered 2 years, 4 months ago
Misterba
SoCal
0points
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Question

left side top rack adjuster where can I get part number

asked 2 years, 3 months ago
wbooth
on DMT800RHS
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1 answer
Answers
answer 1
For information and availability of replacement parts for your dishwasher, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where do I purchase replacement parts?

I need to replace a broken rack adjustment clip and counter top attachment bracket. Where can I purchase these parts
asked 2 years, 3 months ago
Docfirebrd
Hampstead, Maryland
on DMT800RHS
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1 answer
Answers
answer 1
For information and availability of Samsung parts for your dishwasher, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to easily start the dishwasher?

No need to reset the circuit breaker, touch very slightly the power sign once or twice with the finger sweeping. I have absolutely no problems starting the machine. Samsung dishwasher is one of the best.
asked 2 years ago
vovi
Sugar Land, Texas
on DMT800RHS
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1 answer
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answer 1
Thank you for your feedback!
- Ms. Samsung
answered 2 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What reliability improvements have been made to the SMT800 series since its market introduction?

asked 2 years ago
CoachKO
on DMT800RHS
0points
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1 answer
Answers
answer 1
The DMT800 and other Samsung dishwashers and appliances are designed with performance, reliability and efficiency in mind. Samsung is continually making improvements to its products, though there are often times when issues can be addressed through troubleshooting and installation adjustments, depending on the circumstances. The warranty is also there to help you if service is necessary during the allotted time periods, and Samsung's customer service team is available to help determine the appropriate remedy. For more information on maximizing the performance of the DMT800, please visit the Support page to view FAQs, the Troubleshooting Guide, how-to videos and other information: http://www.samsung.com/us/support/s...

If you have a particular issue or concern, please feel free to resubmit the question with more detail, or call 800-SAMSUNG to speak with an agent who will be happy to help.

- Ms. Samsung
answered 2 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what is a se code

My dishwasher when started will run on a cycle for about 10 min then it gives a SE code and wont drain or do anything
asked 1 year, 9 months ago
leftyt60
home
on DMT800RHS
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1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=350954&modelname=DMT800RHS

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Can a dented Door Panel be repaired or replaced?

During installation, I pushed on the center of the door with my knee and dented it. The dent is more of a large dimple and is not creased. Can the door panel be removed easily to roll out the dent from the reverse side or can I purchase a new door panel? The door is stainless steel
asked 1 year, 4 months ago
wgslater
New Jersey
on DMT800RHS
0points
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1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. Unfortunately, you'll need servicing in order to get this fixed. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 4 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

dishwasher

i need to order parts for my dishwasher model DMT800RHS/XAA, how do i order the left & right handle for the upper rack?
asked 10 months ago
JUSTME8161
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

A full listing of available parts & accessories can be purchased via the following link:

http://www.samsungparts.com/Products/Parts_and_Accessories/DMT800RHS/XAA/Default.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

impellas are not turning

It fills with water goes through all cycles drains but dishes are still dirty.
Moist from steam but not clean.
The soap is still in the bottom

Help
asked 9 months ago
hatemydishwasher
Nashville, TN
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=31029&modelname=DMT800RHS

If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Why won't it wash?

The unit has power, fills with water, but won't wash. Why? I bought it in April and it's not been very good.
asked 2 years, 7 months ago
Anonymous
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your DMT800. There are a number of factors that can effect the dishwasher's performance, including water temperature and pressure, as well as tips for improving performance, like cleaning the spray nozzles or the detergent dispenser so it doesn't stick. I would suggest visiting the link below then selecting "Troubleshooting > Cleaning Performance": http://support-us.samsung.com/cyber...

If the suggestions in those articles do not help to resolve the issue, your dishwasher may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Dishwasher drain hose clogged

We installed this unit 2 weeks ago and the drain line is already clogged, problem code SE. How does one un-clog the drain hose?
asked 2 years, 6 months ago
DeMents
on DMT800RHS
0points
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1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your dishwasher. You can check the drain hose for kinks by examining the hose itself, then disconnect it from the drain pipe to see if there's a visible clog. If the problem continues, disconnect the circuit breaker and contact a service center. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The display remains off even the dishwasher is working.

asked 2 years, 5 months ago
Misterba
SoCal
on DMT800RHS
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1 answer
Answers
answer 1
If the dishwasher is running but there are no lights illuminated on the display, service may be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

do you have a silverware basket with bigger holes

asked 2 years, 5 months ago
lsalk
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your dishwasher, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

best detergent for dishwasher

asked 2 years, 4 months ago
neena427
Attleboro
on DMT800RHS
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1 answer
Answers
answer 1
Samsung recommends using a high-quality powder or gel-type automatic dishwasher detergent and rinse aid for best performance.

- Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the best thing to use to clean this dishwasher , the stainless steel ?

asked 2 years, 3 months ago
Hoytech
Alabama
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
For the outside WD-40 it will keep the finger marks for months!
answered 2 years, 2 months ago
Britborn
Tampa,FL
0points
0out of 0found this answer helpful.
Question

DMT800 installation manual...

I just putchased a floor model unit, but all the paper work is missing. I wanted to verify I had all the parts and check how the connections went and the kick plate attached, but I can not find an installation manual, just the owners manual.
asked 2 years, 3 months ago
keherbst
on DMT800RHS
0points
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1 answer
Answers
answer 1
Please click on the following link to download a pdf file of the installation manual for the DMT800 dishwasher: http://ars.samsung.com/customer/usa...

Thank you,
Ms. Samsung
answered 2 years, 2 months ago
MsSamsung
SamsungHQ
-6points
0out of 6found this answer helpful.
Question

Why does this dishwasher have raised embossed lettering that does not match rest of samsung appliances

Fridge has flat stenciled lettering and so does the ftq 307 induction stove, however the Samsung Micro Combi over also has stenciled letters. This looks tacky
asked 2 years, 3 months ago
cdealva
phoenix,arizona
on DMT800RHS
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thanks for the question. The Samsung logo was changed recently (from "raised embossed" to "stenciled") on some products, but has not yet been updated on all models. We appreciate your feedback and will forward it on to the appropriate team.

- Ms. Samsung
answered 2 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

dishwasher indicates it is in rinse cycle however it is beeping and will not stop, how can i stop beeping and continue with rinse cycle

asked 2 years, 2 months ago
chris4474
on DMT800RHS
0points
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1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your dishwasher. Please make sure the door is completely closed. If there is an error code on the display, follow the instructions in the user manual based on that code. If the problem persists, or if there is no error code displayed, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 2 months ago
MsSamsung
SamsungHQ
0points
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