I'm sorry to hear you're having an issue with your DMT300 dishwasher. I'm not sure what you mean by it getting "stuck" on the Delicate cycle if you've selected Normal. Perhaps the Delicate light is blinking? Different lights or combinations of lights blinking are the error code indicators used by the DMT300. For a complete list of these codes, please refer to page 25 of the User Manual which can be downloaded as a pdf file from this website.
If the Delicate light is blinking, this indicates a Drain Error. Check whether the drain hose is clogged or folded. If the problem continues, your dishwasher will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 3 years, 3 months ago