Thank you for contacting Samsung.
We're sorry to hear you're encountering this issue. Have you printed other documents with no issue? Do you know what format this user's guide is in? After looking on the product support webpage for your device, we see that the user manual is a PDF. This document can be viewed using the Adobe Reader software, which can be downloaded via the link below. If you do not have Adobe Reader listed under Programs in your Start Menu, just install it to open, then print the user's guide in question.
If you need additional guidance, your best bet would be to call 1-800-SAMSUNG to have a live agent walk you through the steps to get the document printed.
If you have any additional questions, we suggest your refer to your product manual or the product page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver & software downloads.
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 1 year, 11 months ago
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