Looking for Answers about samsung CLX-3185?

Thank you for contacting Samsung.

This is an issue with your Internet browser, not your printer. If you are using a computer with Windows XP or an earlier operating system, you'll need to open Internet Explorer and navigate to http://windowsupdate.microsoft.com/. Run a check for any browser updates. If you're using a computer with Windows Vista or Windows 7, you only need to click START > All Programs > Windows Update to check for updates.

You can also try updating Java Runtime Environment. Open the following link and download the Windows Offline installer. Close your browser once the download is complete and run the installer. Once it's complete, try printing the page again.

http://www.java.com/en/download/manual.jsp#win

Your final option is to download and install a second browser such as Google Chrome or Mozilla Firefox and try printing it from there.

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manuals, driver & software downloads.

http://www.samsung.com/us/support/owners/product/CLX-3185

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

Since what you're asking is not specific to your printer, we did some digging and recommend you review the following article. Please be aware that this process will vary if you're not using Windows 7.

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-to-print-multiple-pictures-on-a-single-sheet/d39495e7-4874-4c5b-b949-8888e59c7e81

If you have any additional questions specific to your printer, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver & software downloads.

http://www.samsung.com/us/support/owners/product/CLX-3185

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

Based on the conditions you are describing, you might try disconnecting the printer from your computer and completely uninstalling any printer drivers or software, rebooting and then reinstalling the printer drivers or software. Be sure to follow the explicit instructions of the directions, as many USB printers are not supposed to be connected to the computer until the associated driver or software prompts you to do so. Also, since this is a business model printer, we recommend you call 1-866-SAM4BIZ for further support with this issue.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. This model that you posted on only has a USB 2.0 connection. There is no upgrade path to enable network functionality. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for your question. Here's the page with those drivers: http://www.samsung.com/us/support/owners/product/CLX-3185#drivers

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Thank you for contacting Samsung.

We apologize for not replying to your question earlier. We recommend you refer to your product manual for more information on the types of paper you can use with your printer. You'll need to specifically refer to Pages 4-7 in the section labeled "Media and Tray". We have included a link to the digital manual below for immediate reference.

http://downloadcenter.samsung.com/content/UM/201107/20110722133459421/EN/english.pdf

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver & software downloads.

http://www.samsung.com/us/support/owners/product/CLX-3185/XAA

Thank you for being a Samsung customer!

The Samsung Online Support Team