Looking for Answers about samsung CLX-3160FN/DSL?

Goto 'Devices and Printers' and right click on your CLX-3160FN printer and select 'Printing Preferences'. Then select the 'Graphic' tab. What you now need to do is save a 'Colour' setting in the Favourites box - located just above the Delete button. So select the desired settings using the radio buttons for Quality and Color mode and then give this "Favourite" a name by typing the name in the favourites box. Remember to then click Save or Rename, depending upon if you created a new favourite or typed over an existing one.

Now when you go to print, when you have the document open and ready to print, select "File" and then "Print". Then select "Printer Properties". Go to the Graphics tab and under "Favourites" select the 'Colour' favourite you have created. Select "OK" and then "Print". Your print job will now be in colour.

1) Unplug the printer and let it cool off for 10-15 minutes.
2) Open the front cover, push the release on the bottom of the imaging unit (the piece that the toners are inserted into) and pull it out of the printer. Cover this unit with a cloth or piece of paper so the green part on the back is not exposed to light.
3) Remove the waste toner box (it's a small L shaped piece that sits beside the Imaging Unit). While you've got it out, check to make sure there's not too much toner built up right inside the hole at the top of the waste toner box...some is fine, too much will make the printer think the box is full when it's not.
4) With a soft dry lint-free cloth, gently wipe out any dust and toner from inside the printer.
5) After you're done, reinsert the imaging unit first, then the waste toner box.

If the error message persists after powercycling the printer, then it needs to be serviced.

If you have set the printer to scan to PDF, all that you have to do to save multiple pages is scan multiple pages in at once from the automatic document feeder.

The waste toner tank is the gray L-shaped container to the left of the cyan (blue) toner cartridge. Pull on the tab handle and either shake out the waste toner into a deep trash can (VERY messy) or outside into a trash can, then replace the old one if emptied or use a new one. Should be able to get it at a larger office supply store. Hope this helps.

The SmartPanel software is installed with the printer driver, and it monitors toner levels. To access it, look for the blue S in the bottom right corner of the task bar. If you're using a Mac, look in the upper right corner for the same blue S.

If the error persists after you have unplugged the printer then powered it back on, then it will need service. You can either call 1-800-SAMSUNG and an agent will walk you through setting up service or if you have registered the printer on www.samsung.com you can set up an online service request there.

The Imaging Unit is the large component immediately inside the front door that holds the toner cartridges and the whole drum assembly. It's actually quite easy to remove; pull the latch on the bottom of the unit and it will slide out easily. Bear in mind that unless the toner cartridges were already empty, you can remove them and use them with the new imaging unit.

For reference, go to http://www.samsung.com/us/support/downloads/CLX-3160FN/XAA and download the User Manual. Under the Maintenance section, there are diagrams showing where the imaging unit is and how to replace it.

To order a new unit. check www.samsungparts.com and search by your model number.

Not sure if this is a software issue or mechanical. If mechanical, there is a green slide underneath the glass portion you can access through the top hole the paper comes out of when printed. Slide it to see if it got moved during the replacement of the fuser unit.

The waste toner tank is the gray L-shaped container to the left of the cyan (blue) toner cartridge. Pull on the tab handle and either shake out the waste toner into a deep trash can (VERY messy) or outside into a trash can, then replace the old one if emptied or use a new one. Should be able to get it at a larger office supply store. Hope this helps.

There is a green button that unlocks the scanner. It can be found if you look in the paper output area. It is located on the left side of the opening. You either push or pull it to release the scanner function.

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=165198&modelname=CLX-3160FN

Thank you for being a Samsung customer!

The Samsung Online Support Team

Does it do this for all documents types IE: Doc. PDF or just a specific type? Also when you are printing are you printing locally or through your network?

The only other thing I can think of is you may be in need of replacing the rollers, check to see if they are very dry and cracked looking, if they are they most likely need to be replaced.

Are there any errors showing in the LCD screen of the printer?

Windows 7 should find the drivers automatically, if you are connected to the internet. If it can't find it still go directly to the Samsung website and download the software.Here is the link, you may have to click the software tab to get it and it should say which operating system it belongs to and what bit version as well.

http://www.samsung.com/us/support/downloads/CLX-3160FN

Hope this Helps

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=165180&modelname=CLX-3160FN

If your problem still persists, please contact us at qasupport@sea.samsung.com and we would be happy to further assist you. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. It's possible that you have the wrong size of paper selected. After loading paper in the paper tray, you need to set the paper size and
type using the control panel buttons. These settings will apply to Copy and Fax modes. For PC-printing, you need to select the paper size and type in the application program you use on your PC:
1 Press Menu until System Setup appears on the bottom line of the display and press OK.
2 Press the Scroll buttons until Paper Setup appears and press OK.
3 Press OK when Paper Size appears.
4 Press the Scroll buttons until the paper tray you want appears and press OK.
5 Press the Scroll buttons until the paper size you are using appears and press OK.
6 Press Back to return to the upper level.
7 Press the Scroll buttons until Paper Type appears and press OK.
8 Press the Scroll buttons until the paper type you are using appears and press OK.
9 Press Stop/Clear to return to Standby mode.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team

Try thoroughly cleaning the rollers and the remainder of the interior. Then print a test page, and if it still is having issues, then please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Thank you for contacting Samsung. Here's an article that may answer your question: http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=9734&prd_ia_cd=N0000189&map_seq=116886

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team