Search Samsung

Looking for Answers about samsung CLX-3160FN/DSL?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:2)
Dishwashers(Q:17 A:25)
Dryers(Q:44 A:55)
Electric Ranges(Q:86 A:112)
French Door(Q:3 A:4)
Gas Ranges(Q:98 A:126)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:118 A:172)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:41 A:74)
UHD TV(Q:65 A:56)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:37)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
See all Samsung Questions and Answers Color Multifunction Laser Printers Q & A

Customer Questions & Answers for
CLX-3160FN/DSL

Customer Questions & Answers:
152 Questions
 | 
20 Answers

Questions & Answers for samsung CLX-3160FN/DSL

Question

Color prints with Word 2010 and CLX-3160FN?

I have a CLX-3160FN connected on my network and it has been working well. My newest computer has Windows 7 professional 64bit and it seems to work correctly with almost every program I use except Word 2010: it will print only in black&white with low quality. I can access the settings and change them but the new settings do not take effect.

Does anybody know how to print in color with Word 2010 ?
asked 3 years, 11 months ago
ttulkki
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Goto 'Devices and Printers' and right click on your CLX-3160FN printer and select 'Printing Preferences'. Then select the 'Graphic' tab. What you now need to do is save a 'Colour' setting in the Favourites box - located just above the Delete button. So select the desired settings using the radio buttons for Quality and Color mode and then give this "Favourite" a name by typing the name in the favourites box. Remember to then click Save or Rename, depending upon if you created a new favourite or typed over an existing one.

Now when you go to print, when you have the document open and ready to print, select "File" and then "Print". Then select "Printer Properties". Go to the Graphics tab and under "Favourites" select the 'Colour' favourite you have created. Select "OK" and then "Print". Your print job will now be in colour.
answered 2 years, 10 months ago
BedapterGuy
0points
0out of 0found this answer helpful.
answer 2
I do... I was having the same issue with a client and thought it was VERY weird how 'hidden' the settings are but with all the newer OS's and software from MS. Everything that does anything is hidden. Just like on a MAC. We don't want you to know how it works or where it is we just want you to follow along like a lemming and we'll tell you what to do. Any how.... go to 'devices and printers' there are many ways to get there depending on your theme and windows settings. Control pannel is where you should find it. Once there you'll see your CLX-3160FN. Right-Click it and select 'printing preferences' you'll get a CLX3160fn dialog box. although it may not show up as the top window. You'll see the CLX-3160fn in the list of printers on the right of this window. Double click it. You now will have the printing preferences dialog box you're used to. See how much easier that was then just right clicking the printer. Aren't you glad MS made these changes to keep you safe? :)
answered 3 years, 10 months ago
qcbn
0points
0out of 0found this answer helpful.
Question

how do i clean the printer

asked 4 years ago
Jspendcer
92679
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
1) Unplug the printer and let it cool off for 10-15 minutes.
2) Open the front cover, push the release on the bottom of the imaging unit (the piece that the toners are inserted into) and pull it out of the printer. Cover this unit with a cloth or piece of paper so the green part on the back is not exposed to light.
3) Remove the waste toner box (it's a small L shaped piece that sits beside the Imaging Unit). While you've got it out, check to make sure there's not too much toner built up right inside the hole at the top of the waste toner box...some is fine, too much will make the printer think the box is full when it's not.
4) With a soft dry lint-free cloth, gently wipe out any dust and toner from inside the printer.
5) After you're done, reinsert the imaging unit first, then the waste toner box.
answered 4 years ago
jharris
0points
0out of 0found this answer helpful.
Question

I have an error message on my clx-3160fn printer---- deve home sensor error - what do I do?

asked 4 years ago
PRINTER14
97209
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the error message persists after powercycling the printer, then it needs to be serviced.
answered 4 years ago
jharris
0points
0out of 0found this answer helpful.
Question

My 1 yr old CLX-3160FX is telling me to 'Replace/Install Waste Toner Tank.' What is this and where is it?

I don't see this in the printer manual and the store didn't know what it was either. The toner cartridge itself is not empty. Thanks!
asked 4 years, 1 month ago
Anonymous
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The waste toner tank is the gray L-shaped container to the left of the cyan (blue) toner cartridge. Pull on the tab handle and either shake out the waste toner into a deep trash can (VERY messy) or outside into a trash can, then replace the old one if emptied or use a new one. Should be able to get it at a larger office supply store. Hope this helps.
answered 3 years, 7 months ago
TBaron
Virginia
0points
0out of 0found this answer helpful.
Question

When saving to PDF, how to save multiple pages in the PDF file.

asked 4 years ago
LauraB
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you have set the printer to scan to PDF, all that you have to do to save multiple pages is scan multiple pages in at once from the automatic document feeder.
answered 4 years ago
jharris
0points
0out of 0found this answer helpful.
Question

I believe my printer has an ink measurement gauge. How can I see this?

asked 4 years ago
KevinJ
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SmartPanel software is installed with the printer driver, and it monitors toner levels. To access it, look for the blue S in the bottom right corner of the task bar. If you're using a Mac, look in the upper right corner for the same blue S.
answered 4 years ago
jharris
0points
0out of 0found this answer helpful.
Question

I have a an error message on my clx-3160fn - Internal Error Power On/Off - 40cb9734 3T 915 MDNS

asked 4 years ago
turfadmin
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the error persists after you have unplugged the printer then powered it back on, then it will need service. You can either call 1-800-SAMSUNG and an agent will walk you through setting up service or if you have registered the printer on www.samsung.com you can set up an online service request there.
answered 4 years ago
jharris
-1point
0out of 1found this answer helpful.
Question

My Printer is telling me to replace the Imaging Unit? What is it and where do I get one?

CLX-3160FN
asked 4 years ago
qsgboss
Wasilla, Alaska
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Imaging Unit is the large component immediately inside the front door that holds the toner cartridges and the whole drum assembly. It's actually quite easy to remove; pull the latch on the bottom of the unit and it will slide out easily. Bear in mind that unless the toner cartridges were already empty, you can remove them and use them with the new imaging unit.

For reference, go to http://www.samsung.com/us/support/downloads/CLX-3160FN/XAA and download the User Manual. Under the Maintenance section, there are diagrams showing where the imaging unit is and how to replace it.

To order a new unit. check www.samsungparts.com and search by your model number.
answered 4 years ago
jharris
0points
0out of 0found this answer helpful.
Question

scanner says it is locked and will not scan how do i unlock to scan

i looked and saw the tab to unlock but is there a driver or progeram to use to unlock the scanner?
asked 4 years ago
4422pam
north carolina
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is a green button that unlocks the scanner. It can be found if you look in the paper output area. It is located on the left side of the opening. You either push or pull it to release the scanner function.
answered 3 years, 4 months ago
dischultz
las vegas, nv
0points
0out of 0found this answer helpful.
Question

The scanner is locked, how do you unlock it?

We just replaced the fuser unit.
asked 3 years, 10 months ago
tmj79
south dakota
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not sure if this is a software issue or mechanical. If mechanical, there is a green slide underneath the glass portion you can access through the top hole the paper comes out of when printed. Slide it to see if it got moved during the replacement of the fuser unit.
answered 3 years, 7 months ago
TBaron
Virginia
0points
0out of 0found this answer helpful.
Question

Where is the waste toner Cartridge located in my samsung CLX 3160 FN?

I cant seem to locate the waste toner cartridge
asked 3 years, 10 months ago
mrmiles6065
Killeen, Texas
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The waste toner tank is the gray L-shaped container to the left of the cyan (blue) toner cartridge. Pull on the tab handle and either shake out the waste toner into a deep trash can (VERY messy) or outside into a trash can, then replace the old one if emptied or use a new one. Should be able to get it at a larger office supply store. Hope this helps.
answered 3 years, 7 months ago
TBaron
Virginia
0points
0out of 0found this answer helpful.
Question

printer not printing whole page.

My printer starts printing on the last 1/4 of the page i spoke with one of your reps before and he told me to replace the imaging unit, i have replaced that unit but it is still starts printing on the bottom 1/4 of the page and the rest of the documents does not print. that unit wasnt cheap and it wasnt the problem. i need better tech suppport than that.
asked 3 years, 7 months ago
Sillouette
Norfolk, VA 23518
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Does it do this for all documents types IE: Doc. PDF or just a specific type? Also when you are printing are you printing locally or through your network?
answered 3 years, 6 months ago
FusionConcepts
USA
0points
0out of 0found this answer helpful.
Question

I Need scaner driver for window 7

I have window 7 professional in my laptop and I need updated disc for printer and scanner driver. I can not printer or scanner to work with my laptop.
asked 3 years, 7 months ago
kmehmood
Roanoke VA USA
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Windows 7 should find the drivers automatically, if you are connected to the internet. If it can't find it still go directly to the Samsung website and download the software.Here is the link, you may have to click the software tab to get it and it should say which operating system it belongs to and what bit version as well.

http://www.samsung.com/us/support/downloads/CLX-3160FN

Hope this Helps
answered 3 years, 6 months ago
FusionConcepts
USA
0points
0out of 0found this answer helpful.
Question

CLX-3160 paper feed

My printer will not pick up paper from the tray or the single-sheet feed. I have tried cleaning the rollers, changing paper, and checking for jams. Nothing works. Is there something else I can do to try and fix it?
asked 3 years, 6 months ago
MisterBoffo
Albuquerque, NM
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only other thing I can think of is you may be in need of replacing the rollers, check to see if they are very dry and cracked looking, if they are they most likely need to be replaced.

Are there any errors showing in the LCD screen of the printer?
answered 3 years, 6 months ago
FusionConcepts
USA
0points
0out of 0found this answer helpful.
Question

My printer has started producing copies that cut off the top inch of the print job...any ideas what is causing this?

This is a new issue for my printer which is about 4 years old now. All programs seem to be effected.
asked 2 years, 3 months ago
sjreed
Santa Fe, NM, USA
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Try thoroughly cleaning the rollers and the remainder of the interior. Then print a test page, and if it still is having issues, then please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.
answered 2 years, 3 months ago
SamsungTech42
-1point
0out of 1found this answer helpful.
Question

My CLX-3160FN printer is giving me a low heat error and says to cycle power. I cycle the power, the printer still does not function. Any help?

asked 1 year, 11 months ago
ldevine001
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=165198&modelname=CLX-3160FN

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

black toner supply error

asked 1 year, 9 months ago
reyjan
branford, ct
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=165180&modelname=CLX-3160FN

If your problem still persists, please contact us at qasupport@sea.samsung.com and we would be happy to further assist you. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
Samsungtech74
0points
0out of 0found this answer helpful.
Question

CLX-3160FN Paper alignment

Alignment is off such that printing starts to soon without a top margin, regardless of the program it is sent from. Can this be adjusted?
asked 1 year, 7 months ago
NAVCO
Sacramento, CA, USA
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. It's possible that you have the wrong size of paper selected. After loading paper in the paper tray, you need to set the paper size and
type using the control panel buttons. These settings will apply to Copy and Fax modes. For PC-printing, you need to select the paper size and type in the application program you use on your PC:
1 Press Menu until System Setup appears on the bottom line of the display and press OK.
2 Press the Scroll buttons until Paper Setup appears and press OK.
3 Press OK when Paper Size appears.
4 Press the Scroll buttons until the paper tray you want appears and press OK.
5 Press the Scroll buttons until the paper size you are using appears and press OK.
6 Press Back to return to the upper level.
7 Press the Scroll buttons until Paper Type appears and press OK.
8 Press the Scroll buttons until the paper type you are using appears and press OK.
9 Press Stop/Clear to return to Standby mode.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

How to use the scanner over the network with a macintosh?

Using Mac OS X 10.6 and latest drivers.
- If I instal the printer as USB connected, in "System Preferences -> Print & Fax", CLX-3160 has two tabs "Print" and "Scan" (i.e. the "Print Queue" has two modes "Printer" and "Scanner", showing the documents printed or scanned respectively). Both printer and scanner work via USB.
- If I instal the printer as network connected (socket), in "System Preferences -> Print & Fax", CLX-3160 has only the "Print" tab. The printer works fine via ethernet. The scanner is not found and it doesn't work.
How can I use the scanner over the network?
asked 1 year, 6 months ago
misiushiowe
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=9734&prd_ia_cd=N0000189&map_seq=116886

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I have roller squeaks when I print, What needs to be replaced to stop the squeak?

asked 4 years, 1 month ago
PaorNana
Lusby, MD
on CLX-3160FN/DSL
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
1 2 3 4 5 ... 8 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.