Looking for Answers about samsung CLP-610ND?

You have to configure the wireless via USB first. Connect it via USB, install the software and configure it for wireless.

I haven't had to reconfigure it even after changing out wireless routers (maintaining the same wireless security settings - SSID, security type and password)

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Unless you were prompted to provide that information upon the initial registration, we would not be able to tell you when you purchased a product you own. We really only keep track of the model and serial numbers, in addition to the date of purchase, outside of any personal contact info. But, this information has to be provided to us by the customer first.

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The Samsung Online Support Team

Thanks for contacting Samsung. Depending on the job you are printing, you may need to clear the memory on the printer. Also if you have been printing large print jobs and its been taking longer and longer to spool, you may need to reset the port settings: http://bit.ly/CLP610ND-PortSettings

Alternatively, you may want to check and see if there are updated drivers/software for your printer as well. They can be found here: http://www.samsung.com/us/support/supportOwnersProduct.do?prd_mdl_name=CLP-610ND

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The Samsung Online Support Team

It took a call to tech support but I got an answer. When printing with the color drivers the printer uses color toner even when printing black and white or greyscale. I had to download a mono driver. On the main support page I entered my printer model number and went to the support page for my printer. I then clicked on "Get downloads" and then "Drivers" and found the driver that specified "Print Driver, Mono". It was then easy to add that driver to the printer list. My model was CLP-620 but hopefully other models also have Mono drivers.

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This particular printer is a business model, so you'll need to call 1-866-SAM4BIZ to further investigate this issue.

For further guidance, we suggest you refer to the product page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, as well as product manual, driver and software downloads.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_mdl_name=CLP-610ND

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The Samsung Online Support Team

Thank you for contacting Samsung. Here's an article that may answer your question: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000174&fm_seq=57584

If your problem still persists, please contact us at qasupport@sea.samsung.com and we would be happy to further troubleshoot with you. Thank you for being a Samsung customer!

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. Go to the following link and click on driver: http://www.samsung.com/us/support/owners/product/CLP-610ND#drivers

Then select from the Smart Panel driver. If that doesn't work, email us at qasupport@sea.samsung.com and recap all what you've tried thus far. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. The downloads section for the product website doesn't list these firmwares: http://www.samsung.com/us/support/owners/product/CLP-610ND

Please contact us at qasupport@sea.samsung.com and let us know where you found this list at. Thank you for being a Samsung customer!

The Samsung Online Support Team