Looking for Answers about samsung CLP-325W?

Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue with your printer. We ask that you review the following troubleshooting article to help you better determine what the print issue may be and hopefully resolve it.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=394663&modelname=CLP-325W&modelcode=&session_id=PxqWdQmJCVqslWhRS1SWTLcjDJXy2N1TvlD03gHM5q8PLy5XnClq%21-1721297013%211358249754%211337010710991

If you have any additional questions, we suggest your refer to your product manual or the product page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver & software downloads.

http://www.samsung.com/us/support/owners/product/CLP-325W

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The Samsung Online Support Team

The above is accurate. If you have network options enabled you can use your web browser to access the printer stats and see exactly how many prints you got per cartridge so you can see exactly how your mileage is varying :)

No, K409 does not work in the CLP-325W. I purchased the CLP-325 about 4 months ago and knew that the K407 was the toner cartridge for this printer. But somewhere I read that the K409 was compatible so I purchased a combo pack of all 3 color toners in the K409 series as well as a 2 pack of black at the same time I bought the printer. I just now tried to get the black toner to work. It seems to fit the printer okay, but does nothing. I put the old toner cartridge in and it printed.

I thought K409 was the name for a K407 bundled in a "value pack". I was wrong and now I have 5 toner cartridges I can't use and a printer that is needing all 4 toner replaced.

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We recommend you visit the following link for more info:

http://pages.samsung.com/starus/

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The Samsung Online Support Team

Thank you for contacting Samsung. Please note that the picture won't be of photo quality, but the smudging shouldn't be occurring. Also, ensure you're using paper inside the right weight range: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000181&fm_seq=349

Further ensure that you've cleaned your printer, as that can cause a smear: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=394676&modelname=CLP-325W

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The Samsung Online Support Team

1. Login link is displayed on top right of webpage (type in IP of printer)

2. Log in credentials are...

ID: admin
Password: sec00000

It's on the top right. To power off, hold down the button for a few seconds. To power on, tap it firmly.

I used the WPS or push button method to connect wirelessly to my router, then logged in to my router to see what IP had been given to the printer. Once I had that IP address I used the printer setup on the computer itself to define the IP for the printer port, apparently the setup CD was not going through all the steps to get a new IP that was in the range my router was using. Hope this helps.

If you select the smartcontrol panel and change the energy saver setting to 120 minutes. The printer will remain connected.

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Did you happen to set the static IP address using the following configuration?

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391072

For additional troubleshooting, we recommend calling 1-866-SAM4BIZ, as this is a business printer.

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The Samsung Online Support Team

Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and let us know if you're printing this across a network connection or directly with USB. Thank you for being a Samsung customer!

The Samsung Online Support Team

Just spoke with Samsung Support about this. They said the problem might be with the 'fuser'. This is the thing that makes the ink adhere cleanly to the paper. If under warranty, might wanna send it to Samsung (but I think there's a fee for shipping). May also consider a local computer repair place (that's what the Samsung Rep told me). Good Luck.

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We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=416614&modelname=CLP-325W

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The Samsung Online Support Team

Thank you for contacting Samsung. Please consult the Print Media Specifications section for your answer: http://downloadcenter.samsung.com/content/UM/201112/20111222102855370/EN/en/english/specifications.htm

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The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=394681&modelname=CLP-325W

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

Given the location provided and because we are a U.S.-based support team, we suggest you contact Samsung Support in Brazil.

http://www.samsung.com/br/support/main/supportMain.do

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The Samsung Online Support Team

Thank you for contacting Samsung. Here's a Microsoft support article on this issue: http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/error-message-lupdate-mfc-application-has-stopped/a07eea4a-deaa-4bc7-b2bb-1ad54c025076

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. I've attached instructions that tells you how to do so. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

Most script errors are associated with a browser session, not the printer, unless there's an issue with the software. Given that you're not able to print to two different printers, we suggest you try printing from another Internet browser. Most Windows users automatically user Internet Explorer and it is more prone to script errors than other browsers, so assuming you're using IE, you may try printing from Google Chrome or Mozilla Firefox. If neither one of these browsers is installed, download and install either one from the links below and try printing again from that browser.

https://www.google.com/chrome

http://www.mozilla.org/en-US/firefox/new/

We also suggest you take a look at the troubleshooting guide for the CLP-325W.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=377466&modelname=CLP-325W&modelcode=&session_id=Pw2K7SCKPhnVvSvH9G710G7dKv29BxwfLnqRsWG22YSCT21pyycN%21-1721297013%211358249754%211336999626133

If the issue persists, if you can provide any additional information that would help us better isolate the issue, please contact us using the link below.

https://www.facebook.com/samsungsupport?sk=app_158125230916392

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The Samsung Online Support Team

Thank you for contacting Samsung.

We're sorry to hear you're having this issue. Based on what we've learned, the Dr. Printer software occasionally throws up server errors because the server is hosted outside of the U.S. Issues such as these usually occur when the connection times out. We recommend you try updating late at night or early in the morning when there would most likely be fewer users attempting to access the server.

Since this is a business model printer, we also recommend calling 1-866-SAM4BIZ for additional support. You can also find helpful troubleshooting guides, product support videos, FAQs and How-Tos and more via the link below.

http://www.samsung.com/us/support/owners/product/CLP-325W/XAC

Thank you for being a Samsung customer!

The Samsung Online Support Team