Looking for Answers about samsung BD-P3600A?

I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit, enter in your wired or wireless credentials, and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

No further Apps have been made available for the BD-P3600.

--HDTech

Thank you for contacting Samsung.

We recommend you reset your player. The latest firmware will remain intact, but the player will otherwise be returned to factory settings.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391144&modelname=BD-P3600A

If the issue persists, we recommend you file a service request:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

No, Netflix and the other apps can work with a wired connection if you connect your Blu-ray player to router with ethernet cable.

If you want to use the Blu-ray player wirelessly, you will need the Samsung WIS09ABGN LinkStick only. Other wireless LAN adapters will not work.

--HDTech

Go to CNET and get a free unzip utility. File must be in ruf format and be only file on USB drive for upgrade to work.

I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

Unfortunately, there isn't enough detail in this post to be able to assist.

For general networking questions, you may want to contact your modem/router's customer service, as often times, wireless or networking issues can be a result of router or modem settings. This is always the recommended place to start.

After contacting your router's manufacturer, you might also call 800-SAMSUNG to see if one of our customer service agents can assist, but we can't be responsible for people's networks or assisting with router settings, firewalls or security - all those must be performed by your router manufacturer's customer service.

Also, if your product doesn't include a wireless feature, the WIS09ABGN LinkStick (for 2009, 2010 and 2011 products) is the only supported Wireless Device for your Samsung TVs and Blu-Ray/Home Theater systems.

--HDTech

Upon launching the Netflix App, you should receive a prompt with a code.

That code needs to be entered on the Netflix website at:

www.netflix.com/activate
or
www.netflix.com/samsung

Once the code is entered, the player is activated as a device on your account.

HDTech

Alas, there is no Skype app available and unlikely there will be considering age of player.

The remote for the BD-P3600 is the model: AK59-00104K

A replacement remote can be ordered directly from the Samsung parts website here:

http://www.samsungparts.com/Product...

--HDTech

Player is stuck doing network upgrade. Update firmware with USB method.

I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

HDMI cables are recommended, and component cables are also recommended.

If you need further assistance, you may want to speak briefly with a retail salesperson locally to see if maybe they can help or point you in the right direction for setting up your equipment and getting you the parts that you need.

--HDTech

Thank you for contacting Samsung.

We recommend you apply the latest firmware to the player if you have not already done so. The most recent update was released on 7/5/2012. Please choose one of the methods in the support article below to update the firmware, though if the player is connected to your home network, the OTN option is the fastest.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=161615&modelname=BD-P3600A

If the issue persists, we recommend you try performing a factory reset of the player.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391144&modelname=BD-P3600A

Our final suggestion if the issue is not corrected would be to file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. You could try resetting your device; here are instructions on how to do so: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00031780&fm_seq=47931

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you reset the player prior to applying the firmware update.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391144&modelname=BD-P3600A

If the issue persists, we recommend you file a service request:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

The BD-P3600 continues to have 4 Apps total. New players have more features and additional memory for the new SmartApp interface that allows you to choose Apps.

Unfortunately, that feature isn't available for the BD-P3600.

--HDTech

At the time of this posting, Amazon Prime is not available on the BD-P3600, and there are not any plans that I'm aware of that will be bringing Amazon to this model. Amazon would have to write the App for their service.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

At this time, there are no plans that I'm aware of to bring the SmartApps interface to previous years' models.

--HDTech