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Customer questions and answers for
samsung BD-P1600

Customer questions and answers:
1,140 Questions
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245 Answers

Customer questions and answers for samsung BD-P1600

Question

lost my remote and need to buy another. what is the remote part number or requirements

the blue ray player model number is BD P1600 XAA
asked 1 year, 4 months ago
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r2rudy
pensylvania
on BD-P1600
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Replacement parts can be obtained at the www.samsungparts.com website.

--HDTech
answered 1 year, 4 months ago
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MisterSamsung
SamsungHQ
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Question

I have asamsung BD-P1600 DVD on my TV. Can I add Amazon streaming to the unit?

asked 1 year, 10 months ago
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donphil4933
Anderson, Indiana 46011
on BD-P1600
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Amazon streaming is not available for the BD-P1600.

--HDTech
answered 1 year, 10 months ago
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MisterSamsung
SamsungHQ
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Question

unit lost power

I was updating the firmware over the internet and after the download and install completed, the unit powered off and now I can't get it to power up. I have unplugged ut and let it sit, then plugged it back in but still no go.

Is there a master reset on the unit?
Tags: power problem
asked 2 years, 2 months ago
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oldguy99
on BD-P1600
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I'm sorry to hear that you're having a problem with your Blu-ray player.

With the disc tray empty, and the unit powered on, press and hold the FF button for 15 seconds. You should be prompted to enter in your preferred language. It may not always pop up, but if it does, you know it's reset.

Either way, if you're able to get back to the main menu, you know that the reset was successful.

If you aren't able to get the unit reset, you may want to try calling the Samsung customer service center at 800-SAMSUNG for further troubleshooting or repair assistance.

--HDTech
answered 2 years, 2 months ago
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MisterSamsung
SamsungHQ
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Question

where do i order the wireless device fot the BD-P1600?

asked 2 years, 2 months ago
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dalmania4us
on BD-P1600
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The WIS09ABGN Samsung LinkStick can be ordered from many national retailers, as well as the www.Samsungparts.com website.

Thanks for your interest in Samsung products.

--HDTech
answered 2 years, 2 months ago
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MisterSamsung
SamsungHQ
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Question

Firmware upgrade failure

Yesterday a firmware upgrade was pushed to my Samsung bd P1600 Bluray player after which it became inoperable.
asked 1 year, 4 months ago
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3RiversTrader
California
on BD-P1600
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I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 1 year, 4 months ago
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MisterSamsung
SamsungHQ
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Question

how do i program the remote to my tv?

asked 1 year, 4 months ago
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bknowlton
on BD-P1600
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The included remote is pre-programmed for the unit.

For universal remotes, codes and programming assistance would have to be provided by them.

--HDTech
answered 1 year, 4 months ago
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MisterSamsung
SamsungHQ
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Question

Downloads

My BD-P1600/XAA Blu-Ray player, purchased March 2010, is playing DVDs correctly, but skips, halts, and displays scene notices irratically on Bly-Ray discs. I did install the firmware upgrade RUF file, dated Mar 11, 2011. It is out of warrenty period and very disappointed it lasted only 1 1/2 years. Unlikely I will pay for an expensive repair or buy another Samsung unit. Is there another firmware upgrade coming?
asked 1 year, 10 months ago
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Anonymous
Pennsylvania
on BD-P1600
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I’m sorry to hear that you're having this problem with your Blu-Ray system.

I don't have any information on when new firmware updates are released.

I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 1 year, 10 months ago
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MisterSamsung
SamsungHQ
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Question

Can I use a different lan adapter?

I have a linksys wireless lan adapter and don't want to have to spend more money on a samsung adapter. Can I use my wireless adapter.
asked 1 year, 9 months ago
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jjomalle
on BD-P1600
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The WIS09ABGN Samsung LinkStick is the only supported wireless adapter for Samsung televisions and Blu-ray players.

--HDTech
answered 1 year, 9 months ago
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MisterSamsung
SamsungHQ
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Question

how do i log out of the netflix account and put another on on

asked 1 year, 9 months ago
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confusedincincy
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You can deactivate the device on the www.Netflix.com website, which will make the player available for a new Netflix account.

By deactivating the device, to separate the account from that specific player.

To add a new account, just launch the Netflix app after the player has been deactivated from your account. You be asked to enter a new code, which you can enter into your current and existing Netflix account online at the following website after you login:

www.Netflix.com/activate

If you have trouble activating your device, you may want to reach out to the Netflix customer service center at 1-866-716-0414.

--HDTech
answered 1 year, 9 months ago
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MisterSamsung
SamsungHQ
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Question

My blu-ray player will no longer play blu-ray disks. I have upgraded to the lateset firmaware. How can I resolve this Issue?

BD-P1600 with current firmware
asked 1 year, 3 months ago
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Anonymous
NJ
on BD-P1600
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answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 1 year, 3 months ago
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MisterSamsung
SamsungHQ
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Question

How do I set up a Wireless Network

Samsung blu ray player P-1600 Unable to select an Access Point
Tags: wireless
asked 1 year, 9 months ago
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SheilaRB
on BD-P1600
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The only way is to buy a wireless router and set it up to internet.
answered 1 year, 9 months ago
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Simsking123
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Question

How can I stop my BP-1600 from freezing up?

It happens when I insert a DVD or Blu-Ray disk into the unit. However, it's not an all the time thing and it only started doing it after my last firmware update.
asked 1 year, 9 months ago
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Anonymous
Janesville, WI
on BD-P1600
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answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 1 year, 9 months ago
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MisterSamsung
SamsungHQ
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Question

I NEED A LIST OF CONTROL CODES FOR THIS PLAYER (BD-P1600)

asked 2 years, 8 months ago
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BG45
on BD-P1600
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The codes can be found on page 20 of the user's manual.

if you need a copy of the manual, it can be downloaded free from the www.Samsung.com/support website.

We appreciate your support of Samsung products and hope this enhances your experience.

--HDTech
answered 2 years, 1 month ago
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MisterSamsung
SamsungHQ
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Question

How do I connect to a different wireless network?

I need to 'reset' my player so it can find my new wireless network. How do I change the wireless network?
asked 2 years, 7 months ago
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roxchadd
on BD-P1600
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How do I edit the access point to connect my blu ray player to a wireless network?
answered 2 years, 7 months ago
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david3966
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Question

What is the code for the blu ray to activate netflix

asked 2 years, 5 months ago
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sweetmeghan
on BD-P1600
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Once the Netflix widget is launched, the player will present a code. You'll need to log into Netflix.com and enter the code at www.netflix.com/samsung or www.netflix.com/activate to sync the player to your account.

Once you enter the code, it will tell you that it is connecting and display your queued movies.

--HDTech
answered 2 years, 5 months ago
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MisterSamsung
SamsungHQ
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Question

How do I connect my blu-ray player to my computer wirelessly

I have been tying to connect my blu-ray player and computer wirelesly and I can't do it. I just updated my blu-ray, and have a brand spanking new IMAC. The Blu-Ray I have is the 1600-XAA model. I have put in all the info needed, net-mask info and goose egg. I need Help! ( I want to be able to rent from Netflix and listen to Pandora on there.
Tags: wireless connection
asked 2 years ago
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Anonymous
Linden, NJ
on BD-P1600
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answer 1
The BD-P1600 is primarily designed to be connected to a television, although the application that you're attempting may be possible. You may want to check the connections and see what options are available when connecting consumer electronic devices with your computer.

Netflix and Pandora can both be used on the computer through the browser.

I recommend contacting one of the Apple help desks to see if they can assist further.

--HDTech
answered 2 years ago
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MisterSamsung
SamsungHQ
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Question

How do I connect to the internet?

When I bought this blu-ray player from Best Buy, one of the employees told me that the equipment necessary for internet connection was already installed into the machine. Was that correct? Is it unnecessary to buy and hook up a wireless router because there's already one built in?
Tags: features, how to use, what to buy
asked 1 year, 1 month ago
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Tachi
Clearwater, FL, USA
on BD-P1600
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answer 1
That information is not complete.

The Samsung WIS09ABGN Linkstick is necessary for wireless connectivity. (Wired is also possible).

The WIS09ABGN LinkStick can be purchased at the retailer you specified, and should probably have been suggested as part of the sale.

Some models have it built in, but the BD-P1600 is not one of them.

Thanks for your support of Samsung products.

--HDTech
answered 1 year ago
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MisterSamsung
SamsungHQ
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Question

How can I order a replacement remote control?

Need replacement remote control for Model BD-P-1600
asked 1 year, 8 months ago
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WRPhillips
Hilton Head, South Carolina
on BD-P1600
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answer 1
Replacement parts can be ordered through the www.samsungparts.com website.

--HDTech
answered 1 year, 8 months ago
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MisterSamsung
SamsungHQ
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Question

Netflix will not stream

My BD-1600 will load my Netflix movie queue but will not play movies. The red loading bar goes about halfway and then stops.
Tags: netflix
asked 2 years, 7 months ago
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NoLo
NC
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netflix screen comes up but it keeps saying that it will not load movies in my instant que, try again later. I can play netflix on every divice but this one. It was working yesterday and no one touch the settings, it will just not bring up my que. I can play you tube and i did a network test and everything was fine.
answered 2 years, 3 months ago
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bucs1818
quaker hill, ct
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Question

Does my Blue Ray player (model BD-P1600 have wireless capability? I tried to connect it to my network and ran into difficulties

asked 1 year ago
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SchafSeven
Colorado Springs, CO
on BD-P1600
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answer 1
No, you need the WIS09ABGN, WIS10ABGN or WIS12ABGN LinkStick to connect your player to your existing wireless network. Those can be found at many retailers, and also at the www.samsungparts.com website.

Thanks for your interest in Samsung products!

--Mr.Samsung
answered 1 year ago
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MisterSamsung
SamsungHQ
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