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See all Samsung Questions and Answers Bluray Players Q & A

Customer Questions & Answers for
BD-P1590

Customer Questions & Answers:
667 Questions
 | 
159 Answers

Questions & Answers for samsung BD-P1590

Question

I lost my Blue Ray Disc Player remote control, and find out can not play any movie without it. How can I get a new remote control.

asked 2 years, 11 months ago
awawaw2011
Elk Grove, CA, USA
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear that you lost your remote.

Parts and accessories for your Samsung products can be ordered online at the www.samsungparts.com website.

Thanks for your interest in Samsung products.

--HDTech
answered 2 years, 11 months ago
MisterSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

cant connect to blockbuster

asked 2 years, 11 months ago
wolverine1657
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 11 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My blueray player does not respond to the remote after a DVD movie is inserted.

The front panel controls are also useless. My firmware is up to date. I have to reboot the unit by unplugging it to fix the problem. This happens very frequently.
asked 2 years, 11 months ago
Chizue
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 11 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

wont play bluray discs

asked 2 years, 11 months ago
MzMillz
vallejo ca
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

Unfortunately, this seems to be a service related issue.

Since it's very difficult to diagnose and troubleshoot based on the information posted, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 10 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can't play new DVD

Will play other DVDs. Wouldn't play new DVD bought today. Updated player via internet. Still wouldn't play new DVD. Only digital mess on screen. What now?
asked 2 years, 10 months ago
Wiley123
Summerville, SC
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 10 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the LAN speed for BD-P1590 Blu-Ray

Is it capable of gigabyte speeds.
asked 2 years, 10 months ago
macadotex
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no posted specifications on the LAN speeds.

--HDTech
answered 2 years, 10 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

After downloading the Oct 19th firmware our blu ray player started to not work properly. What can we do?

asked 2 years, 9 months ago
tankspice
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

How to recover firmware update crash?

asked 2 years, 9 months ago
tledgerwood
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
-1point
1out of 3found this answer helpful.
Question

Netflix deletion

Why did the most recent update (11/13/11) delete Netflix from my Media Hub?
asked 2 years, 9 months ago
Bateman
Winter Haven, FL
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When updates are rolled out by an App owner like Netflix, the old versions are uninstalled so that new versions can be installed. Netflix is available as a download from the “Video” section of Apps on applicable Samsung Blu-Ray players, and it is always available for download if it wasn’t automatically installed or updated on your player (provided you live in a region where Netflix is available, and your player supports the Netflix App).

If you are still unable to install Netflix, or the App has disappeared and you aren't able to find it in the Apps section, please reach out to the Samsung customer service center at 800-SAMSUNG or speak with one of our technicians at the chat link below:

http://www.samsung.com/us/support/

We’re committed to quality customer care, so if we can assist, please reach out.

Thanks for your continued support of Samsung products!

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I find my 4 coded password for the youtube application that is unique to my dvd player?

asked 2 years, 9 months ago
jmccune142
Lawrenceville, GA
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If it's a parental code, it would have been user assigned.

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

i need help conecting my player to my wifi for netflix my lap?top and iphone see the connection but my player does not

asked 2 years, 9 months ago
moolie19
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do i program my Samsung tv remote to run the blu ray?

asked 2 years, 8 months ago
ranchwj
California
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Without knowing the model of your TV, I am unable to suggest options.

--HDTech
answered 2 years, 8 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I add additional internet sites to my Blu Ray player

Right now the only internet site I can access is You Tube - how can I add Netflix?
asked 2 years, 8 months ago
astrachan
Georgetown Ontario
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This site is for U.S. products.

Unfortunately, I don't have an answer to provide. You'll have to contact the Samsung customer service center in your region to see if other Apps are available for your player.

--HDTech
answered 2 years, 8 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do i get a fan for my ht-dp1500 blue ray player

asked 2 years, 8 months ago
Test1030
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Available parts can be obtained from the www.samsungparts.com website.

I don't know if all parts will be available, including service replaceable parts, but they would be able to assist further.

--HDTech
answered 2 years, 7 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why wont blu-rays play on this player?

I have several new blu-rays that will not play on this player. I also have several old ones that will not. I do have a couple that play. (transformers and terminator salvation). It reads can not read this disk. I have updated the firmware to the latest edition.
asked 2 years, 7 months ago
fnfal
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 7 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My player is not working since I recently upgraded the firmware??

asked 2 years, 6 months ago
Bansaldarpan
Fulton, md, USA
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 6 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what is bdlive

asked 2 years, 6 months ago
inca332003
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
BD-Live allows you to download additional content that the Movie Studios make available through a program on their disc. So movie extras, additional content and other features may be available after the release of the disc, but will have to be downloaded first.

--HDTech
answered 2 years, 6 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

bluray player display problem

when playing dvds on my bluray player it plays fine for about 90 minutes then the screen goes blue and the audio stops. It has happened with several dvds that I have tried to watch in the past couple of weeks.
asked 2 years, 5 months ago
momdad
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

Unfortunately, this seems to be a service related issue.

Since it's very difficult to diagnose and troubleshoot based on the information posted, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

player stopped working

It worked fine with several times a week use, then Saturday, just stopped working except on & off button. If need of repair, is it worth the cost vs a new player?
asked 2 years, 4 months ago
MikeE
West Columbia, SC
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 4 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I would like to have hulu plus as an app on my dvd player How do I go about getting it?

asked 2 years, 2 months ago
huluwanted
on BD-P1590
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We thank you for your question. Unfortunately, while you may see that app on other Samsung devices, your device does not have the capability to provide that feature. I'm very sorry for any inconvenience this may give you.
answered 2 years, 2 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
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