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Customer Questions & Answers for
samsung BD-FM59C

Customer Questions & Answers:
12 Questions
 | 
12 Answers

Questions & Answers for samsung BD-FM59C

Question

How do I install the Verizon Fios App

The App does not appear in the Smart Hub menu. It does not appear in searches for the app either.
asked 9 months ago
Maxdawg
Leesburg, VA, USA
on BD-FM59C
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

A list of the Samsung Blu-ray players that the app is supported on can be reviewing via the following link:

http://www.samsung.com/us/appstore/app/G00002441697-compatible#Bluray Players

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

BD-FM59C Interrupted Streaming With NetFlix

I notice quite a bit of instance of this problem on here. Has anyone found a conclusive solution???
Scott
asked 9 months ago
boulderskies
Phoenix, AZ
on BD-FM59C
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1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and let us know when the problem first started, whether this happens only with Netflix or if it also happens with our video streamind videos, and which firmware version you're currently on. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech42
-2points
0out of 2found this answer helpful.
Question

How can I change the Recommended APPS order

The recommended apps list 5 quick start apps. I would like to add You Tube as a quick start and remove Hulu. How do I do it?
asked 10 months ago
RickMerr
Prescott, AZ, USA
on BD-FM59C
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=422845&modelname=BD-FM59C

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

the top cover above HDMI connector area is still warm after turning it off, is it normal? Thanks

asked 4 months, 2 weeks ago
qt13
on BD-FM59C
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 4 months, 1 week ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Why no MLB At Bat app

All my other Samsung products I can get MLB At Bat, but not my new Blu-Ray player, model BD-FM59C
asked 1 year ago
jjayflash9
Long Island, New York, USA
on BD-FM59C
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1 answer
Answers
answer 1
MLB may be writing the code for their App with the new 2013 Samsung Apps platform - as each App owner would need to do as new product become available in the market.

Below is a link of all available products MLB.TV is on currently, and this list may be updated at any time.

http://www.samsung.com/us/appstore/...

Thanks for your support of Samsung Blu-Ray players.

--Mr.Samsung
answered 1 year ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

we are having a problem setting up pandora. our wifi is working because we can get online.

we went through the whole setup with pandora but it tells us that there is a license problem.
asked 1 year, 1 month ago
daleanne
Scottsdale, AZ, USA
on BD-FM59C
0points
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

When you launch the app, it should provide an activation code. You'll need to enter this activation code at the following website to activate the player. If you press OK without activating the app, you'll see a licensing error message, but it only appears because you haven't yet activated the app.

http://www.pandora.com/samsung

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

I've downloaded and reset time and time again. Downloaded Aps (except the browser) always result in a pop up alarm saying "Invalid AP" any help?

asked 1 year ago
banquo
Madeira Beach, Fl
on BD-FM59C
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and provide a picture of this error and a bit more description of what the error is preventing you from doing. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

How do I find the Netflix activation code for my Samsung Blu Ray Player?

Model BD-59C
asked 1 year ago
Anonymous
Bridgeport, CT USA
on BD-FM59C
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=422866&modelname=BD-FM59C

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 11 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

trouble with optical audio output

I am running an optical audio cable out to my receiver (no HDMI). It works in PCM mode, but apparently only 2 channels. When I try to output in any of the bitstream modes, there is no audio at all. Am I missing something?
asked 2 months, 2 weeks ago
Vinp
on BD-FM59C
0points
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you check your receiver settings.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 2 weeks ago
SamsungTech73
-1point
0out of 1found this answer helpful.
Question

How do I delete a registered product?

I exchanged products and need to delete two of my three registered products. How do I do this?
asked 10 months ago
Tholm
on BD-FM59C
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

At this time, there is not a way to remove any registered items from your online account. Please know that Samsung is aware that customers wish to have the ability to remove any registered products they no longer own from their accounts. At this time, the only recommendation we can make would be to delete the account associated with the products you no longer own and create a new one.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

Will the TWC TV App be Added to Blu-Ray Players?

Please Add the TWC TV App to the Blu-Ray Players.
asked 1 month, 2 weeks ago
JRG27539
Apex, NC
on BD-FM59C
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

While we appreciate your curiosity and interest in Samsung products, we cannot speculate on the release of updates to our products. We recommend you connect with us via our social media channels for future product & software announcements.

https://www.facebook.com/SamsungUSA

https://twitter.com/Samsungtweets

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Difference between models

what is the difference between BD-FM59C that I only see at Sam's Club and the BD-F5900 that I can find almost everywhere else. The specs I can find seem like same device with a different model number so Sam's can sell it for less that others are able to sell the 5900.

Can you highlight the differences? We are looking to replace our older BD-1590.
asked 1 month, 1 week ago
dnpolister
Lytle, TX
on BD-FM59C
0points
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

The C (or Club models) come with a HDMI cable in the box. Otherwise, the models are exactly the same.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 1 week ago
SamsungTech73
0points
0out of 0found this answer helpful.
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