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Customer Questions & Answers for
BD-D6500

Customer Questions & Answers:
723 Questions
 | 
438 Answers

Questions & Answers for samsung BD-D6500

Question

Playing avi files on my BD-D6500

I have avi files on my computer that play using WMP 11. However, I can not play them via wireless connection on my TV through my Blu-ray player. Do I have to convert them to another file type?
asked 3 years, 1 month ago
RAF1112
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How an I turn the BD-D6500 DVD tray light off ???

I upgraded the firmware to version 1008.1 and still there is no way to turn the tray light off. The light blinks really bright after I turn off all my other electronics at night (making it hard to fall asleep). Any thoughts?
asked 3 years ago
Surf4Life
San Diego
on BD-D6500
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When I put AVATAR in the blu ray player (db-d6500), it request "local storage".

Do I need to connect a external hard drive to the USB port? The movie does pause like it is catching up when you play it.
asked 3 years ago
GolfWizard
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Connection issues

We are hard wired - go online just fine and at first Netflix worked perfectly but after a few uses it slowed and now won't load shows/movies - - buffering will not complete. Our signal is fine, we have already returned one player... what is the problem?
asked 3 years ago
rmochfl
Tampa, FL
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Removing a registered product

I returned the Blu-Ray disc player because it was not working properly. I need to remove it from my list of registered products. How do I do that?
asked 3 years ago
spoiled71
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

HOW DO I CONNECT THE BLU RAY TO NETFLIX

asked 3 years ago
GUIDA
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

One

Why does the player get stuck when playing a DVD?
asked 3 years ago
glenniann
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I connect to a new router?

I had to replace my router and now it appears the blu-ray and new router are not talking.
asked 3 years ago
Victorp1
Tampa
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I determine the "PIN" for this unit so that I can connect with Blockbuster on demand?

asked 3 years ago
cwalker7202
The Woodlands, Texas
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how play blu ray 3d on my bd d6500?

hi, i have a blu ray d6500, and i cant play bd 3d in this player, when i put a bd 3d, just say LOADING... LOADING... LOADING OVER AND OVER AGAIN.....
THANKS FOR YOUR HELP
asked 3 years ago
alejiusc
Cuenca, Ecuador
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is there ANY way to use an external HDD to play .mkv files on this blu ray player? Would reformatting it to NTFS work?

asked 3 years ago
slashalen23
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Where do I find PIN to register for Blockbuster?

asked 3 years ago
hatfield10
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why would the player have problems with sound being out of sync with picture on new Blue Ray DVD

asked 2 years, 11 months ago
TommyF0711
Weatherford, TX
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Where do I find the firmware version on a Blu-ray player DB-D6500?

Update Info sheet said, Go to Menu, select System Update, then System Information.
There is no "System Update" option under "Menu" and under Settings>Support, I do not see System Information.
asked 2 years, 11 months ago
McNeil
856-7280476
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung Blueray DVD player remote stopped working (BD-C6500)

Replaced batteries and no luck
asked 2 years, 11 months ago
Anonymous
home
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Receiving error msg: Cannot play this disc. Ensure the playback side is not damaged and wipe the disc with a soft cloth.

This error message appears each time a disk is loaded. All blu-rays (both old & new) are generating the same message. Any suggestions on how to fix this issue?
asked 2 years, 11 months ago
tedmund
on BD-D6500
+2points
2out of 2found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

The disc will not eject, is there a manual way to do this?

the disc tries to eject, comes out to the edge, then goes back in
asked 2 years, 11 months ago
Dozzi
Lincoln University, PA
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I get Blockbuster on demand on my player?

asked 2 years, 11 months ago
Sweeley
North Carolina
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

DOES MY PLAYER HAVE A WEB BROWSER??

asked 2 years, 11 months ago
RUSS1114
NEW JERSEY
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My tv has a gray bar accross the top and bottom how do I get rid of them?

asked 2 years, 11 months ago
Mick123
on BD-D6500
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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