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Customer Questions & Answers for
samsung BD-D6500

Customer Questions & Answers:
723 Questions
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437 Answers

Questions & Answers for samsung BD-D6500

Question

i am trying to connect my BD-D6500 DVD to a Samsung LN46A65A1F TV. I get "Mode Not Supported" message. What must I change?

asked 2 years, 3 months ago
rsstraub
PA
on BD-D6500
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Question

How do i get netflix on to my device

Is a blue-ray player that is already hooked up to the internet
asked 2 years, 3 months ago
bruzzi16
on BD-D6500
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Question

I need netflix activation code

Just hooked up the bd-d6500 player. when i went to netflix for first time i received cannot connect error. I did not get an activation code. I already have an netfilx account and would like to use this account. How can I get the code? the serial number is Z87F6V4BA14208A
asked 2 years, 3 months ago
Askkleanne
on BD-D6500
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Question

how do you setup a netflix account?

asked 2 years, 3 months ago
justme2222
on BD-D6500
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Question

can I get the firmware upgrade maild to me or is downloaded only from internet

asked 2 years, 3 months ago
RMartinez
Home
on BD-D6500
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Question

Problems connecting to home network

The unit does not seem to retain the network information so everytime we try to get online we need to re-enter the SSID and password. And then its hit or miss as to whether it will connect. I know its not the connection itself because a laptop and printer located 2 feet away have no problems connecting regularly and reliably. Would a USB network adapter help?
asked 2 years, 3 months ago
audra631
NY
on BD-D6500
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Question

the pandora app is not installed in my blu-ray BD-D6500. How can I install it?

asked 2 years, 3 months ago
Pelecanus
Puerto Rico
on BD-D6500
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Question

Brand new BD6500 played disc 1 of Star Wars and now won't play it or any of the other movies. Says it does not support this kind of disc

asked 2 years, 3 months ago
THXFLYNN
on BD-D6500
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Question

The remote app (on my iPhone) does not conect to my Bluray, how can i fix this?

asked 2 years, 3 months ago
crod75
Florida
on BD-D6500
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Question

How can I fix streaming movies from starting and stoping every few seconds?

When I stream from Vudu or Hulu, the movie stops and starts every few seconds?
asked 2 years, 3 months ago
paulf10212
Fresno
on BD-D6500
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Question

DVD player will not play

Have tried 5 different DVD's. Blu-ray and regular DVD's. Some blu-ray disks will do nothing. Others I get an error message "ensure the disk is not damage or wipe with clean cloth".
asked 2 years, 3 months ago
Slipperyrock33
on BD-D6500
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Question

My BD-D6500 will not play DVDs anymore. It played regular DVDs before I tried a blu-ray DVD. It would not play the blu-ray.

It now ejects both media without playing.
asked 2 years, 3 months ago
Monds
Durham North Carolina 27712 Home
on BD-D6500
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Question

how do I access my tv library where I save downloads

while playing youtube videos, the menu says by pressing "b" button, I can save to favorites. I can't find the TV library where these are stored.
asked 2 years, 3 months ago
jsrdlr
on BD-D6500
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Question

KEEP GETTING "NETWORK INTERFERENCE" MESSAGE

asked 2 years, 3 months ago
THEOLDCOWBOY
on BD-D6500
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Question

Can't get past the splash screen.

I turn on the player, it says loading on the digital display and all I see on the TV is the "Samsung Smart Blu-Ray Player" splash screen. I have had it about 3 weeks. Anybody have any ideas? Is it possible to do a hard reset?
asked 2 years, 3 months ago
n8ms
Laramie, WY
on BD-D6500
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Question

Do you know the 2 digit remote code for Insignia TVs?

I have a 24" Insignia flat screen, 24E730A12, and need a remote code to plug into our Sansung Blu Ray DVD Player. Unfortunately, Insignia is not listed in the manual.
asked 2 years, 3 months ago
Chris67
Chesapeake, VA
on BD-D6500
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Question

Pandora will not connect, what to do next?

I have gone thru the the set up guide to connect Pandora on my Bluray player BD-D6500/ZA. Now when I launch it, it will not connect. After hitting the OK box on the screen a couple of times, I get a message that there is a licensing problem with the device. Any idea how to get past this and get Pandora to launch.
asked 2 years, 3 months ago
THunter
on BD-D6500
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Question

How to view JPEGs thru player

I can find my picture folders and the pictures but when I select a picture it says "not supported file format". And it will only find them thru a download program I had running called "tv-versity". Also how do connect to facebook?
asked 2 years, 3 months ago
Mikeindyer
on BD-D6500
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Question

Did my dvd player come with 3 months of netflix?

asked 2 years, 3 months ago
mmohr89
on BD-D6500
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Question

Incompatible single from Samsung BD-D6500?

Tried hooking up the Samsung BD-D6500 using a high speed HDMI cable direct from TV to bluray. Nothing happens- no picture, so sound, nothing. Get a message about incompatible signal? The TV is Sony Bravia KDL-40V4100 1080i.
asked 2 years, 3 months ago
glehner
Greenwood, IN
on BD-D6500
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