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See all Samsung Questions and Answers Bluray Players Q & A

Customer Questions & Answers for
BD-D5700

Customer Questions & Answers:
1,490 Questions
 | 
644 Answers

Questions & Answers for samsung BD-D5700

Question

I need acess code for my bdd5700 BRP that works with Direct TV remote.

asked 3 years ago
gtbee
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

BD-5700 ZA stuck on "LOAD" display,. No video to TV

asked 3 years ago
makiki1561
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

New Star Wars DVD is stuck in the player. Eject button not working . Disc was playing, stopped, and will not relaod or eject.

asked 3 years ago
crconn08
Phoenix
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

How do I stream my Netflix?

I have wireless internet hooked up in my house, but when I went to smarthub and tried to connect to the internet, it said something about not being able to connect or detect to the Lan?
asked 3 years ago
mrworm
on BD-D5700
0points
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0 answers
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Question

How do I connect to Facebook on my bluray player

After I've entered my account information, I get a message saying account not recognized
asked 3 years ago
shoe56
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
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Question

When will there be an update for a web browser for bd-d5700 player?

asked 3 years ago
danthemailman
on BD-D5700
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0 answers
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Question

Pandora

When trying to activate Pandora on my player, it says I am activated on my computer but my player continues to say there is a problem with the licensing agreement???
asked 3 years ago
barefoot60
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
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Question

how in the heck can I activate my account so I can download movies?

trying to put in credit card info for Apps activation and it gives me error message.
asked 3 years ago
mom2cats
SouthWest Florida
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
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Question

hoe do i install the netflix app?

asked 3 years ago
zoe1209
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
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Question

After an update my Blockbuster App is removed.

Also my Vudu will not activate says it can't find a signal. Netflix works perfectly. When I reload blockbuster I can watch a movie but the next time I turn on my player and bring up the Hub it updates and removes Blockbuster again. Solution?
asked 3 years ago
curly2011
on BD-D5700
0points
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0 answers
Answers
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Question

How do I change the account my Netflix app is linked to on my BD-D5700?

It is already linked to a Netflix account, but I need to change it to a different account. But I cannot find a place to do that.
asked 3 years ago
Trevlyen
on BD-D5700
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0out of 0found this question helpful.
0 answers
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Question

Netflix

What is the activation code to activate my blu-ray player to Netflix?
asked 3 years ago
BBehn
Wisconsin
on BD-D5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Netflix activation code appears when you first launch the Netflix app.

That code will have to be entered online at the www.Netflix.com/activate website so that your player is linked with a Netflix account.

Thanks for your support of Samsung products.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
0points
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Question

i can't get the aspect ratio right on smart hub mode

asked 3 years ago
miamocha1
on BD-D5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Some shows in the SmartTV Apps option may be recorded, broadcast and streamed in specific aspect ratios.

You'd have to contact the service directly (Netflix, Hulu, Vudu, etc) to see if they can assist or confirm that the aspect ratio you're looking for is supported - or available. They may want too know if the aspect ratio is incorrect so that they can fix it on their end.

If it's the television setting, try the 16x9 aspect ratio as a general rule - that's the best setting for most people.

--HDTech
answered 2 years, 11 months ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

ipod content does not appear in menu selection

asked 3 years ago
rob70
on BD-D5700
0points
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0 answers
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Question

keep losing wifi connection

asked 3 years ago
susannah
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

I am getting a error message on VUDU does anyone know how to fix it?

I was first trying netflix and could not play any movies on it. Then I tried VUDU and got the error message as well. That I was not connected to the internet. Check my internet connection in settings and it said I was connected. With VUDU, I got the following info:
Details: Curl Code: 0
More Info: Hardware ID: INVALIDSAMBBD01DB-D5700.....D0667BCFF48A
Device ID: 0x1

If anyone knows what this is all means and can help me fix it. I would greatly appreciate it. I have already tried resetting everything several times, that does not work.

thank you
asked 3 years ago
jmang10212
Phoenix, AZ
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

Wireless network

I was told that this product did not need a Lan adaptor. It was working fine for a while with my netflix and now it says that it has a problem connecting to the network and that I need a LAN. I am extremely frustrated and I just want to have a day where I can just turn it on and now have to worry about it.
asked 3 years ago
Robyjo
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

Everytime I attempt to watch a video that I stream from my computer a screen pops up saying device disconnectedand it sends me back to the menu.

asked 3 years ago
ddallas
on BD-D5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear that you're having these issues.

These issues can be the result of a time-out in the router, a firewall issue or any number of variables. You may want to check with your router manufacturer to see if there are settings that they recommend for streaming video from one device to another.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Netflix Activation Code

When I go to Netflix on my computer, it asks me for an activation code for my Samsung device. How to I get one of these?
asked 3 years ago
jmatuzak
USA
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

why have you made this so difficult?

my bluray is located next to my computer, and both are wifi from the same router. Streamed picture quality and speed on the computer are excellent. Streamed picture quality thru the bluray is very slow and very poor.
asked 3 years ago
jennifer11
29307
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
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