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See all Samsung Questions and Answers Bluray Players Q & A

Customer Questions & Answers for
BD-D5700

Customer Questions & Answers:
1,490 Questions
 | 
644 Answers

Questions & Answers for samsung BD-D5700

Question

why does my samsung tv say no signal even though the samsung blue ray is on.

the blue ray screen is lit up. the remote works. but the blue ray is not receiving signal from remote.
asked 3 years, 2 months ago
gluxey
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what is the password to reset/initialize the smart hub?

asked 3 years, 2 months ago
abc1000
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How to skip coming attractions on blu-ray player

asked 3 years, 2 months ago
ellynb
Magnolia, TX
on BD-D5700
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The only way I've discovered to skip that content is to repeatedly hit the fast forward button (up to five) to quickly skip through all the coming attractions and reach the DVD menu.
answered 2 years, 7 months ago
TAHD
Minnesota
0points
0out of 0found this answer helpful.
answer 2
It depends. It's up to the studio, and these are assigned by placing digital "flags" on clips that the movie studio doesn't want you to skip. For instance, there'll always be a non-skip flag placed on the FBI warning so that you can't pass it. In most cases, where there are trailers and other advertisements, you may be on the skip by pushing the fast-forward button or by pressing the title menu button on the remote control.

If you receive a message that this option is not available or nothing happens, it may be possible that there's a digital flag that doesn't allow you to skip past this particular section.

--HDTech
answered 3 years, 2 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you store pictures and music onto the device? Also, how does the All Share work? The manual was not specific.

asked 3 years, 2 months ago
Anonymous
NJ
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how to change netflix account

asked 3 years, 2 months ago
Woodez
Detroit MI
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

HBO go

when will I be able, if not already available, to use my Samsung DVD player to view HBOGO? If available how do get it as no upgrades are available for my unit now. Thanks, Paul
asked 3 years, 2 months ago
Truckfinder
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Remote for the Blu Ray does not work when trying to use arrow buttons?

I have a samsung TV and Samsung Blu Ray in the same room and next to each other. Is there a way to reprogram the Blu Ray Remote so it works with the Blu Ray player?
asked 3 years, 2 months ago
denman04
Aurora Illinois
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I log into YouTube on this unit? I've setup my samsung log in but I don't see where to sign into Youtube so I can view my favorites.

asked 3 years, 2 months ago
Rwayne3000
on BD-D5700
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why can't I get my Bluray to connect to my router

asked 3 years, 2 months ago
dcarrier53
Jacksonville, Fl
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I reset my BD-D5700-ZA firmware back one level or correct current probems?

My player has become very inconsistent since the last firmware update in late May. I get a picture and sound at a menu, then with no sound + video stuttering or a complete freeze up. I've had sound with no video.. This is all playing different bu-rays.. It seems to netflicks fine.
asked 3 years, 2 months ago
Grakk
on BD-D5700
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I am getting a "device licensing problem" when I try to set up Pandora on my tv?? I have put all of the codes given, etc.

asked 3 years, 2 months ago
PUcakes
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

WHY CANT I PLAY MUSIC FROM MY PC LIBRARY ON HERE

IT SHOWS THE LISTS IN MY COMPUTER BUT WONT PLAY THEM....THEY ARE MP3 FORMAT
asked 3 years, 2 months ago
HVNLEIGH
OKLAHOMA
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how can i change netflix account on bluray player

asked 3 years, 2 months ago
rn4kids
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do we get regular DVD's to play again?

When we first got this Blu-ray player we had no problems viewing regular dvd's.
Now we can no longer play regular dvds of any kind.
asked 3 years, 2 months ago
Kelskitea
Palmyra, PA
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I fix Netflix aspect ratio?

Netflix thinks I have a 16:9 set, even though I have the player set for 4:3 Letterbox. Netflix streaming programs are being horizontally squeezed, with widescreen programs fitting exactly and 4:3 programs being pillarboxed. How can I fix this?
asked 3 years, 1 month ago
Quantumpanda
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

brand new

Hi
I just purchased this item ( samsung 5700 blue rey ) player and in the box there was a coupon for a contest that expired 3 years ago, I thought this was a new device???
asked 3 years, 1 month ago
Anonymous
on BD-D5700
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Direct TV remote

How do I find the code so I can operate the Blu Ray player with the Direct TV remote?
asked 3 years, 1 month ago
Udon
on BD-D5700
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
20199 Just found it online not to long ago.
answered 1 year, 7 months ago
ScoobySnacks
0points
0out of 0found this answer helpful.
answer 2
Use the HD User Manual or log on to DirecTV and look for remote control codes
answered 2 years, 8 months ago
ibdawg
ms
0points
0out of 0found this answer helpful.
answer 3
DirecTV would have to supply you with the code that they have assigned for Samsung devices.

They offer several different boxes, and the codes may vary from box to box. They would be able to assist further.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I find the netflix app, i can not get in the samsung video apps

asked 3 years, 1 month ago
chaticalderon
Puerto Rico
on BD-D5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I noticed that your location is in Puerto Rico. It may be possible that Netflix doesn't offer this service in your region.

If you like to call and verify, you may want to reach out to the Netflix customer support team in your region.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is the picture in black and white?

I have my DVD player plugged in and the picture is only showing up in black and white
asked 3 years, 1 month ago
Anonymous
on BD-D5700
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Without knowing how your Blu-ray player is connected to your television, it is difficult to determine what the problem might be.

If you'd like to perform some troubleshooting with one of our online technicians, please click one of the chat links at the following website and we will be happy to assist.

http://www.samsung.com/us/support/

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why won't my BD-D5700 blu-ray player update its firmware?

I have attempted to update wirelessly (but it states "no updates currently available",) and using a USB device to download the latest update posted 23 June 2011 (and it doesn't recognize any update file or executable on my USB device.) Now, my blu-ray discs that come from 20th Century Fox do not play properly (harshly pixellated screen continuously occurring througout playback, as well as some audio modulation.)
asked 3 years, 1 month ago
wamoose21
on BD-D5700
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear that you're having a problem with your Blu-Ray player.

I don't have the ability to offer any troubleshooting tips with the information provided. Please reach out to the Samsung customer service center at 800-SAMSUNG or click on this link to chat with one of our online representatives.

http://www.samsung.com/us/support/

We appreciate your support of Samsung products and hope we can have the opportunity to assist you.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
-6points
0out of 6found this answer helpful.
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