Looking for Answers about samsung BD-D5500?

try unplugging it for 15 minutes , it has worked for me .

I had this problem when I accidentally pushed the button for WPS (PBC). I lost all network and nothing including a full reset brought it back. Unplugging for 15 minutes (thanks to the person who suggested this) brought it right back.

I have the same problem, many time my BD-D5500 can't connect to network, if I remove the AC power from BD for some second the problem disappear, but I don't think that is a good solution. If I plug the network cable into some other device, this is connected to the network; so the problem is in the BD and not in my network equipment.

Reboot unplug for about 15 min

I've looked all over samsung support to resolved the issue, I tried many times reseting the router, and still woulnt connect. I am 10000000% sure it wasnt my network or router because I have my iPhone (with samsung TV app) controlling my 60"LED Samsung Smart TV trough the same network, all connected to the same router. So for SURE it is not neither network or harware.

The only thing that worked for me was unplug from outlet for 15min, when i turn it on, it connected right away. So, the issue is the BD-D5500. I hope with the new update(from Dec20,2011), it wont do it again... GUYS UNPLUG and wait 15min.

unplug and wait 15 minutes, resetting it.

For me, I didn't have to wait 15 minutes. Unplugged it, waited 30 seconds, plugged it back in (power cord) - and bingo, Netflix and other network connections worked.

This is a lousy way to fix a problem, but at least it does work - although I've only had to try it once, maybe Samsung will address this.

It is definitely the bluray. I'm an IT, and I have tried the device on 2 different networks and routers, and the same network problems arise unless I unplug it.

try a hard reboot, unplug wait 15 minutes then retry.

I have the exact same issue. I need to unplug it for 10-15 minutes and then it works again. The problem is that I need to re-enter the Netflix, Pandora, YouTube information which takes time. It has happend 4 times in the last week. The device is only 1 month old. I guess I better return it while I can and get a Sony.

As with any wired vs. wireless question, it depends on the variables of your network.

Variables include speed, interference, and distance. Without knowing these, it's difficult to say.

If the player is within range, and network traffic isn't a problem on your home network, playback on either wireless or wired will be very similar.

this all depends on your home netwok. wired is best bet , wired CAN BE as good but never better.

wired

If you have at least a 3MB pipe to the internet, you should be able to stream via wireless with no problem.

wired tends to be more consistent

We originally tried a wireless solution for Netflix and single use it was fine. Minor surfing from a PC or tablet while someone was watching Netflix caused no issues. The problems arose when one of us was watching Netflix upstairs and the other was watching downstairs. Now freezing of the feed was an issue. Also sometimes it simply refused to connect at all to Netflix if the other was already streaming a movie. HD seemed to be an even bigger issue. After wiring both BB Players using CAT 6 cable (150' on each) we have never had a single issue.

depends on how strong the wireless signal is.

A wired configuration would be faster ,but a wireless is almost as fast.

It may be due to the availability of Netflix in regions outside of the 50 states in the U.S. region. This question is being asked in Puerto Rico, and I'm not aware of Netflix being available in that region.

You'd need to contact Netflix and the Samsung customer service center in your region for further assistance.

--HDTech

You have to change the region of the Smart Hub because the device does not detect that we are part of the USA. To do this, go to the Smart Hub screen and press >> 2 8 9 << (">>" this refers to the forward button) and then choose United States of America (Puerto Rico is not on the list because we are USA). After accepting the agreements, Netflix will install automatically with other "Recommended" Apps.

According to Samsung Support, the app was mistakenly removed from the app store during maintenance. So, for right now it's not available for US users. There's a workaround, but you may lose other services temporarily (and WILL lose Hulu Plus temporarily). Use the >>289<< code as described and switch the region to Canada. Smart Hub will uninstall some apps, and install others including Netflix. Hopefully it's fixed soon, and when you switch back to the US all should be well, and Smart Hub will reinstall Hulu Plus and Netflix, etc.

Try Changing to U.S.A. And looking in the App Section For it.

the best way is to get on your pc and go to netflix and add a device.

The wireless USB device is the Samsung WIS09ABGN Linkstick.

It can be purchased at many national retailers, many online retailers and also at the www.Samsungparts.com website.

--HDTech

The samsung 2009 wireless adapter model: WIS09ABGN-G, works perfectly.

SAMSUNG wireless Lan WIS09Abgn

LinkStick Wireless USB 2.0 Adapter WIS09ABGN

I have the player and I purchased a 2009 Wireless LAN Adapter. Model: WIS09ABGN, Model Code: WIS09ABGNX/XAA. Works great.

To reset the unit and choose a country, press and hold the STOP button until the unit resets and prompt you to enter a country selection.

--HDTech

To reset the unit and choose a country, press and hold the STOP button until the unit resets and prompts you to enter a country selection.

--HDTech

i believe it's under settings

The Pandora app is available in the SmartHub, Samsung apps,Lifestyle category. Download the app and then run. You will be given and code and told to go to the website on your computer to complete signon. Once you do that, the Pandora app will begin on the tv

You don't need any discs for Pandora. On your TV, go to Smart Hub, then go into Samsung Apps. Select the Lifestyle tab on the left and look for the Pandora app in the window on the right. Once you highlight and select the app, you should have the option to download or run. After downloading and running the app, it should ask you to login to your Pandora acct. and it will put a shortcut to the app on the bottom of the main Smart Hub window instead of having to navigate to the Samsung Apps window.

I haven't set it up on the Bluray player yet but it should be the exact same procedure as long as the player supports it, which i'm 99% sure it does.

It is just like putting pandora on your PC or Smartphone. You need to download the app to your TV or Blu Ray (app will walk you through the steps) and then you are good to go.

No disk required.

Thank you for contacting Samsung.

We recommend you perform a reset of Smart Hub.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391147&modelname=BD-D5500

If the issue persists, we recommend you perform a full factory reset of your player.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391149&modelname=BD-D5500

Thank you for being a Samsung customer!

The Samsung Online Support Team

If you have a smart TV use the smart hub there instead. that works for me.

If you have a Smart TV use the Smart Hub on it and see if you keep having problems.

A remote control is boxed with the player. If one was not provided when you received your player, you may need to contact the retailer.

If they are unable to help, try contacting the Samsung customer service center directly at 800-SAMSUNG.

Thanks for your support of Samsung products.

--HDTech

Yes there is..... A standard remote though, not a keyboard one.

You'll need a 3D television. If you have a Samsung Television connected with HDMI, it should make the change automatically.

If not, you may have to enable the 3D feature on your TV and then send the signal as a 3D signal on the Blu-Ray player.

--HDTech

Has to be a 3d blu ray movie. and you need the glasses unless you have the 3d tv

Welcome to the minority. In the mean time till a Mac friendly release comes out, pick yourself up an external USB 1TB HDD and format it with NTFS and drop your content on that. Way better compatibility anyhow.

I haven't used any Macs in awhile but can't you dual boot OSX and Windows OS using Bootcamp, or set up a virtual WIndows OS using virtualbox, vmware, parallels, wine, etc.?

Goto the product page for the specific model of your 3d enabled blu-ray player. There should be a link near the top right of the page for Support. On the support page look for the Downloads section and the get downloads link. On the next page look for a Firmware tab and you will see a zip file which is the firmware file and a pdf file which are the installation instructions.

Have you a high-speed HDMI cable? Which movie are you talking about?

Surround sound would be the best if you have it, and you can set Audiophile settings. Otherwise, stereo (PCM) would be the other option.

--HDTech

A 3D pass thru receiver

Cable and Satellite box companies, as well as universal remote control manufacturers often program their remotes with their own code banks. In order to get codes that are compatible with Samsung (or any!) manufacturer's devices, you'll need to contact your service provider to see which codes are available for your model.

--HDTech

you have to belong to Netflix first (a paying member), because the blu ray will give you a code number, then you go into your Netflix account and type the code number in. then the blu ray starts to activate the Netflix program. No Netflix account, no blu ray Netflix. The same goes for Hulu plus.

you should be able to if you connect the BD to the analog receiver. You may need the necessary connectors/ adapters. Same for connecting the TV to the receiver.

Thank you for your question. It is possible to do a manual install through a USB flash drive. You can find the most recent firmware and the instructions for installation here: http://www.samsung.com/us/support/owners/product/BD-D5500#firmware

Thank you for contacting Samsung. Our products include copy protection circumvention prevention. As most DVDs and Blu-rays include copy protection, you're likely encountering the copy protection included by the publisher being honored. We apologize for the inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team

No. The HDMI or other connection cables do not pass data other than video or audio. They won't transmit, say Netflix or online apps.

You'd either need a wired connection, or purchase the Samsung WIS09ABGN LinkStick to connect your device to your wireless network.

--HDTech

For the wireless capability, it will be necessary to install the Samsung WIS09ABGN LinkStick adapter. This device can be found at many online retailers, national retailers and at the www.Samsungparts.com website

Until that device is connected to one of the Blu-ray players USB ports, the option of wireless connection will not be available.

--HDTech

Be sure to register your products. If they are devices with internet connectivity, you can go into the menu on the device and tell it to update "by online" and it will make sure it is running the latest software/firmware.