Looking for Answers about samsung BD-D5250C?

HDTech: The page saying this adapter is not compatible is http://www.samsung.com/us/video/tvs-accessories/WIS09ABGNX/XAA . It also says the BD-C5500 is not compatible, though the BD-C5500 manual says it is compatible.

Download an update and I can register and choose the letters.

Either the media, or connected device is not supporting the color format.

Without more detail, it's difficult to determine which menu option this refers to, and what the possible problem or solution might be.

--HDTech

I'm sorry to hear that you're having a hard time getting Netflix to work.

Let's try resetting your unit. If this doesn't help, you may need to contact the Samsung customer service center at the following link:

http://www.samsung.com/us/support/

With the disc tray empty and the unit powered ON, press and hold the STOP button until the unit resets. This will effectively bring the unit back to factory settings, or the settings from the last firmware update.

Once you reconnect to your router and launch the Netflix app, you'll be prompted to enter a code into the www.Netflix.com/activate website, which will then let the Blu-ray player to your Netflix account.

--HDTech

It's hard to say why it's not playing.

You'll want to emulate the formats used for DVD discs, but I don't have any recommendations that I can offer.

If +R doesn't work, try -R discs.

--HDTech

Data doesn't transfer from one device to another, such as from the TV to Blu-Ray or the other way around.

A separate LinkStick for the TV and Blu-Ray player would be necessary for simultaneous connections. The same LinkStick could be used for either one at a time (since you can't really use two at a time at the same time anyway), but if you don't want to switch from one device to another, then you'll need to purchase two LinkSticks.

Thanks for your interest in Samsung products.

--HDTech

A 5.1 receiver and speakers would be one option, as would a Home Theater system be another.

Adding speakers directly to the Blu-Ray player may not be possible - the receiver or theater system would be a better solution.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

Unfortunately, this seems to be a service related issue.

Since it's very difficult to diagnose and troubleshoot based on the information posted, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

At the time of this posting, there is no support available for external USB keyboard or mouse options.

--HDTech

The Netflix App is not available for all countries. If not displayed to download on your player is cause your contry doesn't allow it or not support your region.

Launch Netflix and get to where the movies are available and displayed.

Then, press the INFO or TOOLS button.

Along with the account information, there's an option to deactivate the account.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the FF>> button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

Yes; Audios CDs; DVDs, BluRay, MP3 CDs,Photo CDs, all of them. Except VCD/SCVD.

When updates are rolled out by an App owner like Netflix, the old versions are uninstalled so that new versions can be installed. Netflix is available as a download from the “Video” section of Apps on applicable Samsung Blu-Ray players, and it is always available for download if it wasn’t automatically installed or updated on your player (provided you live in a region where Netflix is available, and your player supports the Netflix App).

If you are still unable to install Netflix, or the App has disappeared and you aren't able to find it in the Apps section, please reach out to the Samsung customer service center at 800-SAMSUNG or speak with one of our technicians at the chat link below:

http://www.samsung.com/us/support/

We’re committed to quality customer care, so if we can assist, please reach out.

Thanks for your continued support of Samsung products!

--HDTech

When updates are rolled out by an App owner like Netflix, the old versions are uninstalled so that new versions can be installed. Netflix is available as a download from the “Video” section of Apps on applicable Samsung Blu-Ray players, and it is always available for download if it wasn’t automatically installed or updated on your player (provided you live in a region where Netflix is available, and your player supports the Netflix App).

If you are still unable to install Netflix, or the App has disappeared and you aren't able to find it in the Apps section, please reach out to the Samsung customer service center at 800-SAMSUNG or speak with one of our technicians at the chat link below:

http://www.samsung.com/us/support/

Thanks for your continued support of Samsung products!

--HDTech

Thank you for contacting Samsung.

We recommend you review the following support articles.

I'm Unable to Access Blockbuster or Netflix But Can Access Pandora and Other Network Features
http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00031717&fm_seq=31885

Netflix Error Messages: Your Netflix Keys Have Been Hacked, Your ESN Has Been Hacked, DRM Is Corrupt
http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00031737&fm_seq=31905

If you need any additional support with this issue, please contact us via Facebook or Twitter.

https://www.facebook.com/samsungsupport?sk=app_158125230916392

http://twitter.com/#!/samsungsupport

Having a transaction number, model number and serial number written down ahead of time will be helpful.

Thank you for being a Samsung customer!

The Samsung Online Support Team

The blueray does need to be cleaned very well with soap (delicate dishsoap, such as the blue dawn) and water (rinse well) then dried with a special cloth used for cleaning dvds. I experienced the same problem and this worked for me.

Thank you for contacting Samsung.

We recommend you perform a hard reset of your player.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=391149&modelname=BD-D5250C

We also recommend you check your cable connections to the TV or try swapping out cables to make sure the issue is not cable-related. If the issue persists, we recommend you file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Samsung wireless LAN adapters can be obtained at many national retailers, online retailers, or at the www.Samsungparts.com website. If you need assistance ordering directly from Samsung, you can reach out to our parts department at 1-800-627-4368.

Thanks for your support of Samsung products.

--HDTech