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Customer Questions & Answers for
samsung Wi-Fi Blu-ray Disc™ Player

Customer Questions & Answers:
2,642 Questions
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568 Answers

Questions & Answers for samsung Wi-Fi Blu-ray Disc™ Player

Question

When will you update software on our Blue-ray disc player(BD-C6500)to accommodate subtitles on netflix streaming??

asked 3 years, 1 month ago
badwolf
on Wi-Fi Blu-ray Disc™ Player
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Question

How to turn down menu volume

The DVD player uses sound for certain menus that are about 3X the DVD audio volume. It is very annoying and I would like to turn the menu sounds or reduce them.
asked 3 years, 1 month ago
davebr
oregon
on Wi-Fi Blu-ray Disc™ Player
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Question

When I try to open Netflix on my Samsung BD-C6500 Blu-ray Player it keeps saying getting titles but never loads.

I checked the signal strength and it states its excellent and I used it a couple days ago.
asked 3 years, 1 month ago
czweibahmer
on Wi-Fi Blu-ray Disc™ Player
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Question

Is there a TV Code for a Dynex TV?

asked 3 years, 1 month ago
Anonymous
on Wi-Fi Blu-ray Disc™ Player
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Question

I am not getting a service agreement screen when I try to set up my internet@tv

I am not getting a service agreement screen when I try to set up my internet@tv, please advise me on how to complete this. Do I need to get this completed to set up netflix?
asked 3 years, 1 month ago
Sandylrob
on Wi-Fi Blu-ray Disc™ Player
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Question

How do I solve a Gateway Ping issue with my wireless setup on the Blu-ray 6500?

asked 3 years, 1 month ago
jcole1104
on Wi-Fi Blu-ray Disc™ Player
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Question

cannot access wireless access point on db-c6500

asked 3 years, 1 month ago
marrie
on Wi-Fi Blu-ray Disc™ Player
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Question

How do I get another Remote

Hello! My lovely Dog chewed up my remote to my Blu-Ray/DVD player. How do I go about ordering a new one?
asked 3 years, 1 month ago
tayneedsanewremote11
on Wi-Fi Blu-ray Disc™ Player
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Question

HOW DO I GET THE CODE FOR THE REMOTE TO PRGRAM A UNIVERSAL REMOTE?

I WANT TO PROGRAM MY UNIVERSAL REMOTE TO ACCEPT THE SAMSUNG BLU-RAY BD-C6500. I HAVE TRIED ALL THE CODES LISTED THAT COMES WITH THE UNIVERSAL REMOTE. DO YOU HAVE THE CODE FOR THIS ITEM?
asked 3 years, 1 month ago
FAIZAL
TAMPA, FL
on Wi-Fi Blu-ray Disc™ Player
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Question

Is there a controllable TV code for Vizio

Vizio is not listed in the user manual
asked 3 years, 1 month ago
lgkett
on Wi-Fi Blu-ray Disc™ Player
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Question

my internet connection is out on my blu ray but works fine on everything else? how do i fix?

asked 3 years, 1 month ago
alang
cleveland oh
on Wi-Fi Blu-ray Disc™ Player
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Question

HOW DO I GET ITUNES ON MY BLURAY OPTIONS

AND WHY IS IT WHEN I HOOK MY USB IPOD ADAPTER TO THE BLURAY PLAYER, IT WON'T LET ME SELECT ANY OF THE SONGS I HAVE ON IT
asked 3 years, 1 month ago
BRADKOS
on Wi-Fi Blu-ray Disc™ Player
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Question

how do i use my facebook app on my widgets?

It says only registered users are allowed to use the app and to do use on the setting to create an account but I don't see where to do so and/or how?
asked 3 years, 1 month ago
thebt220
Inglewood, CA
on Wi-Fi Blu-ray Disc™ Player
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Question

Can I get closed caption on my blu-ray player on Netflix movies?

asked 3 years, 1 month ago
lsutiger
on Wi-Fi Blu-ray Disc™ Player
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Question

How do you make the BDC6500 blu ray player boot to the main menu and not to the disc that is in the player's tray?

asked 3 years, 1 month ago
christelcr18
on Wi-Fi Blu-ray Disc™ Player
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Question

how do I get back to the setup screen on my blueray dvd bc-b6500?

asked 3 years, 1 month ago
pookeydo
89031
on Wi-Fi Blu-ray Disc™ Player
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Question

After attaching an external hard drive to the USB connection, I only am able to access a portion of the files. How do I correct this issue?

I am able to access all files on the hard drive on my laptop.
asked 3 years, 1 month ago
marshallx6
on Wi-Fi Blu-ray Disc™ Player
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Question

Will Hulu app be available soon for this device??

When I purchase this player- hulu was displaced in the apps section-but is not available.
asked 3 years, 1 month ago
Raschelle
on Wi-Fi Blu-ray Disc™ Player
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Question

why do I have trouble taking my player off of hold

If I leave my player on hold for more then a few minutes, I cannot get it to start playing again. I actually have to pop out the disc and start over again fast forwarding to where I was. What am I doing wrong.
asked 3 years, 1 month ago
wer1128
on Wi-Fi Blu-ray Disc™ Player
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Question

I have hook up my bc-c6500 to my internet when i turn on the player my computer becomes very slow and i get a message that says system error a device

asked 3 years, 1 month ago
tercat
on Wi-Fi Blu-ray Disc™ Player
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