Search Samsung

Looking for Answers about samsung Wi-Fi Blu-ray Disc™ Player?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:2)
Dishwashers(Q:16 A:25)
Dryers(Q:44 A:55)
Electric Ranges(Q:84 A:111)
French Door(Q:3 A:4)
Gas Ranges(Q:98 A:126)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:117 A:171)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:41 A:74)
UHD TV(Q:64 A:56)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:37)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
See all Samsung Questions and Answers Bluray Players Q & A

Customer Questions & Answers for
Wi-Fi Blu-ray Disc™ Player

Customer Questions & Answers:
2,643 Questions
 | 
569 Answers

Questions & Answers for samsung Wi-Fi Blu-ray Disc™ Player

Question

can't connect Blueray wifi to ATT uverse

Can't connect my blueray player ( c6500) to ATT uverse , keep getting a GATEWAY ping error, the player does connect to the router, but the ping error stops everything. How can i solve this problem.
asked 3 years, 10 months ago
elyy
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Trying to connect to internet and keep telling me the gateway ping is not connected

asked 4 years, 1 month ago
marrero828
New Orleans
on Wi-Fi Blu-ray Disc™ Player
-1point
0out of 1found this question helpful.
11 answers
Answers
answer 1
IT IS THE SAME SET OF NUMBER AS YOUR DNS NUMBER. Your DNS number can be found in your computer's network settings for your wireless information.
answered 3 years, 7 months ago
reb0181
0points
0out of 0found this answer helpful.
answer 2
I simply restarted the blue ray player and the gateway issue disappeared.
answered 3 years, 8 months ago
BdDd
0points
0out of 0found this answer helpful.
answer 3
had the same issue. i decided to use WPA vice WEP. i then rebooted my modem & blu ray player and used the auto function on the blu ray player to detect the internet protocals. after connected I was able to get the software upgrade. i'm now up and running.....good luck!
answered 3 years, 8 months ago
cardargo
0points
0out of 0found this answer helpful.
answer 4
After 3 frustrating days found a very easy solution after chatting with Samsung tech. 1- reset to factory settings by holding "STOP" button on front of PANEL- not remote. Reset language and all that stuff. 2- When asked to put in access code MAKE SURE YOU USE NUMBERS. Go down to bottom left and change from letters to numbers. Once I put in numbers (and not letters) it worked great first time. No need to mess with Firewalls and all that stuff.
answered 3 years, 8 months ago
jacksid1
Petebower@sbcglobal.net
0points
0out of 0found this answer helpful.
answer 5
I bought a Samsung BD-C6500 blu ray player so I could connect to my Verizon GT704WG Router/Modem from my bedroom and stream netflix etc. I expected to plug in the unit and be online in less than 5 mins like was the case with my PS3 and Macbook Pro. It took me three days to get it connected, I read every forum and complaint online and tried everything from disabling my security, shutting off WEP, u name it I tried it. After 3 days I have it working, here is how I did it.

I plugged the blu ray player directly into my Verizon Router/Modem, an update popped up and downloaded (important to get the most recent update). I was able to connect to internet and stream netflix.

I then pressed and held the stop button on the blu ray player (not the remote) to reset the settings, I unplugged the blu ray player from the router/modem and the power outlet.

On my computer I typed 192.168.1.1 into my browser to adjust modem settings, I clicked on Wireless settings and changed the Channel from the default channel 9 to channel 10.

Plug the blu ray player into power outlet, go through the setup process and I was online and could stream Netflix.

Please note that I have all the default settings on my router/modem except the channel and I am running WEP with a 10 digit password.

None of the other things people suggested worked so hopefully this helps some people out.
answered 3 years, 9 months ago
Mafuch
0points
0out of 0found this answer helpful.
answer 6
I had gateway ping too.
I disabled firewall and entered SSID name for guests and guest password, with correct capital
letters and numbers. I have Belkin wireless router.
Blueray is working fine now. Can get on Netflix, etc.

Diane, Florida
answered 3 years, 9 months ago
Checkers
Tampa, Florida
0points
0out of 0found this answer helpful.
answer 7
Was just told by support turn off the Modem, Router and Blu-Ray. Then turn back on Modem first, then Router and last Blu Ray player. However it did NOT work for me, this is a simple reset method one can try. Otherwise wait 30 minutes and be told what I was..........and risk it doesn't work. Am holding again for what appears to be another 30 minutes.
answered 3 years, 9 months ago
rcellich
Redington Beach FL
0points
0out of 0found this answer helpful.
answer 8
One more thing I have found is that SSID broadcast has to be ENABLED on my router. I keep it disabled but when I shutdown my player, it will not connect until I re-enable SSID broadcast. I am using the latest firmware as of 12/29/2010. BSP-C6500WWB-1020.1

Wayne
answered 3 years, 9 months ago
xeddog
0points
0out of 0found this answer helpful.
answer 9
Had the same issues heres what i found...Simple... Make sure when you are entering the access or security key step that YOU ARE USING LETTERS OR NUMBERS ACCORDINGLY! On the remote i believe you change letters to numbers and vice versa by pressing the subtitle button.
answered 3 years, 10 months ago
Matayo
0points
0out of 0found this answer helpful.
answer 10
I found that by changing the Firewall protection on my router solved the problem. I have a little Linksys router that's 8 years old and the connection was fine after that.
answered 3 years, 10 months ago
juaniyo
san diego, ca
0points
0out of 0found this answer helpful.
answer 11
Turn off security on your wireless router and see if this works. If it does then WEP will probably also work - do not use any advanced security setting on your wireless router. This player is unreliable with advanced wireless security features.
answered 3 years, 11 months ago
pbutler1
0points
0out of 0found this answer helpful.
Question

I can't connect to the internet through my blu ray

It is showing that it is making a physical connection wirelessly but it cannot connect to the internet. What am I doing wrong??
asked 4 years, 1 month ago
llstroup
montanan
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
10 answers
Answers
answer 1
I had the same problem. I was able to resolve by changing the name of my home network. My network name had a "." in it - once I removed that, my blu ray connected to my wireless network. This change also allowed my Samsung Galaxy S3 to also connect to wifi on my home network!
answered 2 years ago
BusterT
-1point
0out of 1found this answer helpful.
answer 2
Are there other devices that can connect wirelessly to your internet?
1. You can do power cycling. Turn off all devices involve in your connection.
2. Try connecting again

This usually works.
answered 2 years, 1 month ago
SimplyRose18
0points
0out of 0found this answer helpful.
answer 3
Knowing what kind of router you are using will be very helpful. On a modern Linksys/Cisco router, hitting the "quickset" button works very nicely when your Samsung device is set to look for the signal.
answered 2 years, 3 months ago
Foilcoyote
Vancouver, WA
0points
0out of 0found this answer helpful.
answer 4
I had the same issue the "Trick is to place the blu - ray next to the router" and connect it and setup it all up. Then you can power it down and move it to the location of where you want it and reconnect.
answered 2 years, 10 months ago
bigwen1
North Hollywood, CA
0points
0out of 0found this answer helpful.
answer 5
Well mine worked out of the box but after a firmware update it will no longer except my routers 26 digit security key I called and the rep. told me that it will no longer except the 26 digit key and now i have to go to the cable company to get a new wireless router am not very happy at this point.
answered 3 years, 8 months ago
skayb71
Missouri,USA
0points
0out of 0found this answer helpful.
answer 6
I had a problem trying to connect to a wireless router, it would not accept my security code. This is what finally worked. First reset the BD-C6500 by press the stop button on the actual player ...do not try ane use the remote control it will not work. Next when you get to the setup part enter your wireless ESSID #...it is found on router....now when you get to enter your security code, mine was the WEP KEY # found on the router, you have to press the subtittle button on the remote control...right under the number 7...in order to change from numbers to letters to symbols. If you do not change it you will either enter all numbers,letters or symbols when it is press the numbers or letters or symbols will be highlighted so you know what you are entering . Hope this helps.
answered 3 years, 9 months ago
pyrofan
0points
0out of 0found this answer helpful.
answer 7
You first need a wireless router attached to you internet modem. Once that is up and running your Blu ray will work as advertised
answered 3 years, 10 months ago
MoparGar
Vancouver, Washington
0points
0out of 0found this answer helpful.
answer 8
I had the same problem straight out of the box. Here is what I did to fix it.
1. Connected the player via wire to the router and updated to the latest firmware
2. Changed the encryption on my router to WPA / WPA2.
3. Enabled the wireless and entered my new pass code.
4. The setup completed without issue.
answered 3 years, 10 months ago
keoni3
-1point
0out of 1found this answer helpful.
answer 9
This might help... the wireless connection is very unreliable when some security settings are used on your wireless router. Disable all security, make sure the router is broadcasting SSID and try to connect. If this works then try WEP security - it is not very secure but this player just does not work with TKIP or AES.
answered 3 years, 11 months ago
pbutler1
0points
0out of 0found this answer helpful.
answer 10
Try connecting directly to your internet modem. This will tell you if there is something wrong on your ISPs side or if there is something wrong with your home router.
answered 4 years ago
YeaTheyGotMeToo
0points
0out of 0found this answer helpful.
Question

Can you browse the internet with the BD-C6500 Bluray DVD player?

asked 3 years, 9 months ago
Anonymous
Richmond, VA
on Wi-Fi Blu-ray Disc™ Player
-1point
0out of 1found this question helpful.
10 answers
Answers
answer 1
Yes
answered 1 year, 7 months ago
gwlfe
0points
0out of 0found this answer helpful.
answer 2
no
answered 2 years, 1 month ago
gonz
san antonio,tx
0points
0out of 0found this answer helpful.
answer 3
not that i know of, unless samsung releases a browser for it
answered 2 years, 2 months ago
Llamaboy01
USA
0points
0out of 0found this answer helpful.
answer 4
No you can't. There is no web browser. However, you can use a variety of apps that are Internet based.
answered 2 years, 5 months ago
Dushan29
Salinas, CA
0points
0out of 0found this answer helpful.
answer 5
I have not found a way to access the internet with this Blue Ray player
answered 2 years, 9 months ago
Pmarinkovich
Omaha, NE
0points
0out of 0found this answer helpful.
answer 6
no. there is no browser available as of yet.
answered 2 years, 9 months ago
pulsev2
sacramento
0points
0out of 0found this answer helpful.
answer 7
I would say NO. There is no internet browser built into the BD-C6500, and I have yet to see a "browser app". You can use several apps that stream data from the internet, such as NetFlix, Vudu, Blockbuster, Pandora, but you cannot access Hulu.

I have a PC attached to my HD TV to "browse" the internet including access to Hulu or streaming CNN and CNBC from sites like justin.tv. I have a wireless keyboard with a trackpad just like on a laptop to make this comfortable from acrosss the room.
answered 3 years, 6 months ago
Anonymous
florida
+1point
1out of 1found this answer helpful.
answer 8
Yes? Is that an answer? What is meant by "browsing the internet"? I would say no, but you can use internet based services, or services using the internet, like youtube, netflix, facebook, provided you have the proper apps installed and configured.
If the other people answering "yes" meant actually something else, I'd love to know what they meant!
answered 3 years, 9 months ago
gtokarsk
Colorado
-1point
0out of 1found this answer helpful.
answer 9
Yes
answered 3 years, 9 months ago
vortmax78
Weaverville, NC
0points
0out of 0found this answer helpful.
answer 10
yes
answered 3 years, 9 months ago
sptitze
0points
0out of 0found this answer helpful.
Question

I have no audio when watching Netflix, what do i do?

New out of the box BD-C6500. I have a Samsung LN46A750R1F TV and a samsung HT-AS720S Receiver System.
asked 3 years, 11 months ago
bluescot
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
8 answers
Answers
answer 1
Do a restart. Turn DVD player off and turn it on again. You should have audio.
answered 2 years, 2 months ago
Louie2
MN
0points
0out of 0found this answer helpful.
answer 2
Make sure the sound is set to be controlled by your stereo system rather than your TV. Check the volume controls on the TV to be sure.
answered 2 years, 3 months ago
Foilcoyote
Vancouver, WA
0points
0out of 0found this answer helpful.
answer 3
I have experienced this same problem lately and I can tell you WHAT to do, just not WHY this is happening.
This works EVERY TIME to fix this problem.
If you're watching a DVD and then try to watch a Netflix movie, you won't have audio on Netflix.
TURN THE DVD PLAYER OFF.
That's it.
Then, turn your DVD player BACK ON.
Netflix will THEN have audio!!
Maybe Samsung and Netflix will get together and fix this problem. It's getting old.
answered 3 years, 5 months ago
Anonymous
USA
0points
0out of 0found this answer helpful.
answer 4
I have had this same problem. I had to fast forward the netflix movie then sound came back. I don't understand why I had the problem, though.
answered 3 years, 6 months ago
BWWWJ
0points
0out of 0found this answer helpful.
answer 5
I am having the same problem, but it has only been since the latest update to the BD player. The PCM downsampling is already set to off so it isn't that. Every other device works just fine. I am running HDMI to a VSX-1020-K receiver. Again, the sound worked fine before the latest upgrade and it works fine through the XBOX.
answered 3 years, 7 months ago
agc409
MS
0points
0out of 0found this answer helpful.
answer 6
On your Samsung BD-C6500, go to Settings/Audio/PCM Downsampling. Make sure it is set to "Off". Having it set to "On" causes the BD-C6500 to try to convert 96Khz audio signals down to 48Khz, when your amplifier/receiver can apparently already handle 96Khz audio signals.
answered 3 years, 9 months ago
jmagda
0points
0out of 0found this answer helpful.
answer 7
There are 3 different audio options in the audio setup. Which one is appropriate depends on what you are watching and what type of receiver you are using. I found that if there was not audio for netflix streamed movies, I reset the audio to PCM and that provided sound. I have not yet figured out how to get surround sound from Netflix. May not be possible.
answered 3 years, 9 months ago
rblument
0points
0out of 0found this answer helpful.
answer 8
Did you plug the receiver in? Did you attach the speaker wire to the correct speaker terminals, red to red black to black.
answered 3 years, 11 months ago
ribe009
0points
0out of 0found this answer helpful.
Question

Wanted to stream from Netflix to TV. Where is the activation code needed for Netflix??

asked 4 years ago
Wink
Mo.
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
When you go to the Netflix application on the blu ray player (after you are connected to your internet), it will ask "are you a Netflix customer?", after answering yes, it will then give you the activation code that you apply directly into your Netflix account.
answered 3 years, 6 months ago
mlewis
Oregon
0points
0out of 0found this answer helpful.
answer 2
just go to your blue ray and you will see the netflix ap go inthere try to make an account. then just follow instrutions because you are going to get a code which you are going to use later when you go to your computer. and when you're registering for netflix in your computer, it would ask you for the code that you got from netflix in your blue ray. just type it in and you will see movies instantly in your blue ray
answered 3 years, 10 months ago
timido
0points
0out of 0found this answer helpful.
answer 3
When you select NetFlick it will conect with the service. Netflick will ask if you are a member, if you R it will give you an activation code. Fist you read the URL then you type in the address bar : www.netflix.com/activate then type in your new code.

Flicker = silent movie = talkie= samsung=netflix or hula
answered 3 years, 11 months ago
ribe009
0points
0out of 0found this answer helpful.
answer 4
Unfortunately the blu ray player loses activation frequently and you have to go back to Netflix to activate again. It's a pain. If i had known, I would have tried another brand blu ray.
answered 4 years ago
pmaziii
louisville
+1point
1out of 1found this answer helpful.
answer 5
You have to log into your Netflix account via the Internet, select activate a Netflix ready device and follow the prompts until it gives you the code.
answered 4 years ago
KimC
Chesapeake, vA
0points
0out of 0found this answer helpful.
Question

Wireless Adapter

Can the wireless BD Players use a generic wireless adapter dongle?
asked 4 years ago
tdubyu
Virginia
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
Wireless BD Players have the wireless capabilities built in and hence need no other adapter for wireless access.
answered 2 years, 3 months ago
Foilcoyote
Vancouver, WA
0points
0out of 0found this answer helpful.
answer 2
NO, generic wireless adapter will not work, you have to check the manual to get the exact part number of the wireless dongle that is compatible with your player, it can be WIS09ABGN or WIS09ABGN. Just visit this website for details: www.samsungparts.com or call 800 6274368. :-)
answered 3 years, 10 months ago
rhanzrhan
manila
0points
0out of 0found this answer helpful.
answer 3
yes. i use linksys
answered 3 years, 10 months ago
torpsavary
south carolina
0points
0out of 0found this answer helpful.
answer 4
The only recommended wireless adapter to use with both Samsung televisions and Blu-Ray players is the Samsung WIS09ABGN LinkStick adapter.

--HDTech
answered 3 years, 11 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why does my bdc6500 say that it does not supporttkip security in 802.11n mode

asked 4 years ago
Will1943
lakeland , florida
on Wi-Fi Blu-ray Disc™ Player
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
I have it running with WPAPSK and on a dvice accesslist and it is running fine on a 'g' router..
answered 3 years, 10 months ago
FlyingDutchman
New York
0points
0out of 0found this answer helpful.
answer 2
This player does not reliably work with advanced security settings on the router. The only way to get good performance is to turn security off or use WEP. AES works but results in lost connections and very slow video streaming performance.
answered 3 years, 11 months ago
pbutler1
0points
0out of 0found this answer helpful.
answer 3
This message is displayed during wireless setup but your player does support TKIP, the message will be removed shortly. Be sure to have your player updated to the latest firmware version avialable on samsung.com
answered 3 years, 11 months ago
Bluray
0points
0out of 0found this answer helpful.
Question

How do I skip the trailers on a Blu-Ray DVD?

On the BD-C6500 player, how can you go straight to the movie and skip the trailers?
asked 4 years, 1 month ago
DrJoy
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
To skip all of them, just push the "Tools" button (located next to the 'Up' arrow) and change the chapter to the last one, should look like this 7/7 or 4/4. That usually jumps you to the movie meny.
answered 3 years, 6 months ago
Anonymous
Pittsburgh
+1point
1out of 1found this answer helpful.
answer 2
Try pressing the "Skip forward" button >>| to skip each trailer. Can't skip all at once, but it's better than nothing.
answered 3 years, 10 months ago
Alpha
+1point
1out of 1found this answer helpful.
answer 3
Not all discs support the skipping of the trailers but, if they do, you can simply press the "Disc Menu" button.
answered 3 years, 11 months ago
thedruish
Detroit, MI
0points
0out of 0found this answer helpful.
Question

What are the code #s for my vizio TV for my Samsung Blu-ray remote?

asked 3 years, 11 months ago
Melroy
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
19 -- worked for my Vizio VO42L
answered 3 years, 3 months ago
PilotInCommand
+1point
1out of 1found this answer helpful.
answer 2
19 - I just used it on my Vizio XVT553SV.
answered 3 years, 6 months ago
IrmoMadDog
South Carolina
+1point
1out of 1found this answer helpful.
answer 3
Not all manufactures will have codes that are represented in the owners manual. We offer the codes for a large array of television manufacturers, and while we are able to offer a wide selection, not all manufacturers or all products will be available.

In this case this particular manufacturer is not supported, as codes are not available in the manual.

--HDTech
answered 3 years, 6 months ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Some idiot messed with the "Initial Set-Up" and put the BD DVD player on some other language that I cannot read. How do I change it back to English?

asked 3 years, 11 months ago
nekophoenix31
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Instructions say make sure there is no disc in player and hold the stop button on front panel for more than 5 seconds and the player will revert back to factory defaults.
answered 3 years, 9 months ago
mobiledave
0points
0out of 0found this answer helpful.
answer 2
Turn player on. Push and hold the stop button (square icon) for more than 5 seconds. THis will take you to initial set up menu.
answered 3 years, 10 months ago
sophia
0points
0out of 0found this answer helpful.
answer 3
RMA
answered 3 years, 11 months ago
ribe009
0points
0out of 0found this answer helpful.
Question

Windows Media Player on TV

How do I display Windows Media Player content wirelessly on my Samsung TV through my Samsung Blu-Ray player? BD C-6500/XAA
asked 3 years, 11 months ago
RMWinning
Los Angeles
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Simply setup media sharing (within Media Player on you PC, I've used both XP and WIndows 7). Then hit either A or D on your blu-ray remote and it should show you the devices on your wireless network that are sharing.
answered 2 years, 2 months ago
mdthompson12
Chicago, IL
0points
0out of 0found this answer helpful.
answer 2
One would be able to use a PC as a DVR for multiple tvs if it was possible to use the BDC6500 as a Windows 7 Media Center extender. I have a friend who does this with his PC, 3 tvs and Xboxs as extenders. I have the same question. Perhaps Samsung could add this.

To add a device as an extender you need an 8 digit code provided by the manufacturer. Samsung would have to provide this.
answered 3 years, 8 months ago
hpchaser
nh
0points
0out of 0found this answer helpful.
answer 3
Why do you want to do that?
Run it directly to your receiver to the TV or direct to your TV via HDMI.
Call your Motherboard manufacturer to see if it has full HDMI support, if not, ask them how do you then thus get it.
answered 3 years, 11 months ago
ribe009
0points
0out of 0found this answer helpful.
Question

How do I change language to English?

When setting up, I didn't see where to select the language. Tried unplugging HDMI cable on back, as well as the power. Model is BD-C6500
asked 3 years, 10 months ago
buddy69
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Try to re boot your network. Power it off. Then restart. This will help clear up some issues.
answered 2 years, 9 months ago
Pmarinkovich
Omaha, NE
0points
0out of 0found this answer helpful.
answer 2
From the Main Screen to Settings to Language
answered 3 years, 10 months ago
eeandersen
0points
0out of 0found this answer helpful.
answer 3
I found I could change language by going to the set-up function under settings.
answered 3 years, 10 months ago
FlyingDutchman
New York
0points
0out of 0found this answer helpful.
Question

How do you access pictures that are on a network drive from your bcd-6500 blu-ray player

I have a bcd-6500 blu-ray player which recognizes my MyBook World Edition Drive that's on my home network. However, it says there are no music, video, or picture files on it. How do I change this?
asked 4 years, 1 month ago
drbob84
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Note....
Share Manager (Terrible Program!) when attempting sharing photos in .jpg format that have a resolution greater then 5184X3456 will not display on the TV.. If I select lower resulution pictures with the same camera they display fine. There are no notes on this issue in the owners manual that states image size limits.
answered 3 years, 9 months ago
Pauly1
0points
0out of 0found this answer helpful.
answer 2
You have to use the Share Manager software and indicate which folders on your drive you want to share. Only then will the 6500 have access to those folders when you select that drive. I just learned this yesterday when figuring out Share Manager. My satisfaction with it is far below expectations. Not sure my expectations were realistic, though. Samsung is not Microsoft, and this whole setup is not Plug and Play!
answered 3 years, 10 months ago
Baritonality
St. Peters, MO
0points
0out of 0found this answer helpful.
Question

How do I get the bd-c6500 recognized by my home network?

The player is connected to the wireless network and receives data from the internet; however, neither of our two home computers can "see" the c6500. The router recognizes the player and it has an IP address assigned by the LAN.
asked 4 years, 1 month ago
DrMolly
Eugene
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I've had the player a week. Couldn't get wireless connection to work on my ATT Uverse 2Wire router using any tech advice found online, so I ran ethernet cable from the router to the 6500 and got a network connection. Then I discovered that the only computer on our home network that the 6500 could relate to was the desktop machine that is also cabled to the router (as well as wireless). The 6500 is not "seen" as a device on the network even though the router identifies it and allows internet access. Because of that strange state of affairs, the only computer that we can use for sharing is the hard-wired computer. It's as if the home network doesn't exist. I think one aspect of this is that the 6500 is not "resident" on the network in the same way our printers are. We can share the printers because they are connected to one of the network computers. It's infinitely frustrating, for sure. This is anything other than Plug And Play. If it were truly simple to set up, it would probably cost a fortune.
answered 3 years, 10 months ago
Baritonality
St. Peters, MO
0points
0out of 0found this answer helpful.
answer 2
You will need to install PC Share Manager server software on the computer the files live on (network shares not recognized/allowed) and then permit the player to access the server through a policy change toggle on the server software. I run PCSM on several PC on my network, to cover more of the files to share.

Once done, press "A" on the player remote from the "internet@" and select the source of your shared files. Allow a couple of minutes for UPNP to broadcast on the network and establish the presence of your server.

Be sure you're not logging on to a "guest" account on your router. That access class won't give network access. (I learned that the hard way.......)
answered 3 years, 10 months ago
eeandersen
0points
0out of 0found this answer helpful.
Question

HOW TO DEACTIVATE

asked 4 years ago
jmstable
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
My BD-C6500 did not automatically give me a new code like that. i had to reset my blu ray player by holding down the Stop button for 5 seconds. they don't tell you that anywhere on this site that i've been able to find.
answered 3 years, 11 months ago
mtrembl1
0points
0out of 0found this answer helpful.
answer 2
To deactivate your Netflix account, log into your account at Netflix.com, go to "Your Account and Help" at the top right hand side of the screen, and click on Manage Netflix-Ready Devices and Computers. Choose the device you'd like to de-activate, and click "Deactivate".

If you'd like to reconnect your device to your account, simply launch the Netflix App and you'll be prompted to enter a new code.

--HDTech
answered 3 years, 11 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

WE CAN'T FIND THE SAMSUNG PC SHARE MANAGER TO DOWNLOAD

Under "downloads" after inputting our complete information there is a note that says no downloads available. Please advise.
asked 4 years, 1 month ago
andifolk
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You also have to register the device on the Samsung page and then the share manager is right there.
answered 3 years, 8 months ago
Pascual
GA
0points
0out of 0found this answer helpful.
answer 2
This website is TERRIBLE:

http://downloadcenter.samsung.com/content/SW/201007/20100729100815140/setup.exe
answered 4 years ago
YeaTheyGotMeToo
0points
0out of 0found this answer helpful.
Question

How do I get the PC Share Manager download for my computer

asked 4 years, 1 month ago
Torgie
on Wi-Fi Blu-ray Disc™ Player
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
I was having the same problem and what I did is connected with wired connection and once conneted I wrote all the settings and switched back to wireless. Did a manual setting and inputted the same settings as wired and it worked
answered 4 years ago
Webrat
CA
0points
0out of 0found this answer helpful.
answer 2
http://downloadcenter.samsung.com/content/SW/201007/20100729100815140/setup.exe
answered 4 years ago
YeaTheyGotMeToo
0points
0out of 0found this answer helpful.
Question

I have a user id and password for the online apps store, but I cannot login through my bluray player. Why?

asked 3 years, 11 months ago
btdowdy
Nashville, TN
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
BTW: The App Cash page doesn't work:
http://www.samsung.com/us/appstore/sso/signin.do?url=%2fus%2fappstore%2fewallet%2ffillEwallet.do

I got transferred to:
http://www.samsung.com/us/appstore/error.do
answered 3 years, 8 months ago
dpavlica
0points
0out of 0found this answer helpful.
answer 2
This usually occurs when the account wasn't fill with App Cash after signing up an account on samsung.com, since you have an existing ID just follow these steps:

•Go to www.samsung.com and select the Apps option at the top of the page.
•Once the page loads, scroll to the bottom right and click 'Refilling your App Cash'.
•Enter your user name and password on Log in page then click Log In
•Enter your credit card information and agree to the terms and conditions for using App Cash.
Remember: Credit Card is only necessary to purchase apps but for free apps you don't need to create an account, you can just simply download free apps through the Samsung Apps option in the Internet@TV menu.
•Select the amount of App Cash you'd like to purchase and an email receipt confirmation will be sent to your email address.

*Always remember, Samsung Apps is only available in 2010 Blu-ray and Home Theater Blu-ray players. Earlier models do not have this option and will not be receiving it due to hardware limitations.
answered 3 years, 10 months ago
rhanzrhan
Manila
0points
0out of 0found this answer helpful.
Question

When I attempt to stream HD movies from VUDO, Netflicks ect, it buffers all the time, so I bought a dual band router to speed up the signal.

The player will only pick up the slower 2.4GHz signal istead of the faster 5Ghz,what if anything can I do to change this?
asked 3 years, 11 months ago
jake1214
on Wi-Fi Blu-ray Disc™ Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Turn off router security settings or use WEP. Advanced settings like AES are simply too much for this player... decrypting an AES stream effectively reduces the streaming performance of the player significantly and in my case made the connection unreliable. Turn security off or use WEP and I believe you will see a significant performance increase.
answered 3 years, 11 months ago
pbutler1
+1point
1out of 1found this answer helpful.
answer 2
I did the same thing, only to find out this, you cant. As far as I know these bluray players are not compatible with the faster wireless speeds.
answered 3 years, 11 months ago
zeroskill
+1point
1out of 1found this answer helpful.
1 2 3 4 5 ... 133 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.