Looking for Answers about samsung BD-C5500C?

Thank you for contacting Samsung.

Since you did not specify the model of the wireless adapter, let's make sure you have the correct one. The product manual indicates your player support the WIS09ABGN adapter.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-AK96-01195A.aspx?oldpart=WIS09ABGN&model=

Next, have you attempted a factory reset of your device? If not, please follow the instructions below.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5402&prd_ia_cd=N0000071&map_seq=35277

If the issue persists after a factory reset, we recommend you file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

In regard to the message, "Please activate Inertnet @ TV services...", I also recently received this message and all of my apps were gone. My network connection was fine, but the only way to fix it was by re-setting up the connection, including the security key.

Tv power button + 19 worked for me. It is inconceivable to me that Samsung did not include the codes for the millions of Vizio TVs.

Thank you for contacting Samsung.

Based on the info you have provided, we recommend you review the following troubleshooting article to have your Pandora account reset.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00031759&fm_seq=31927

Thank you for being a Samsung customer!

The Samsung Online Support Team

Hello!

Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and [more info]. Thank you for being a Samsung customer!

The Samsung Online Support Team

Try this link:
http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000071&prd_mdl_cd=BD-C5500C&prd_mdl_name=BD-C5500C

If that link doesn't work then just try finding the Download Center page on the Samasung.com web site. Enter in your model information. The PC Share Manager will show up as one of the software downloads.

Several national and regional retailers have the Samsung WIS09ABGN LinkStick available for sale.

If you're not able to find it at your favorite retailer, you can order it directly from www.samsungparts.com or by calling them directly at 800-627-4368.

--HDTech

Updates can be done through the Support/update menu of the player while connected to the Internet, or by downloading the update from the Samsung.com/support site.

If you choose to download the updates from the site, there are also instructions that you can download to assist with the updates.

For Mac users, you may need to format the thumbdrive to MS-DOS-FAT first before loading the unzipped .RUF update file to the drive.

We appreciate your support of Samsung products.

--HDTech

Not all manufactures will have codes that are represented in the owners manual. We offer the codes for a large array of television manufacturers, and while we are able to offer a wide selection, not all manufacturers or all products will be available.

In this case this particular manufacturer is not supported, as codes are not available in the manual.

--HDTech

Amazon On Demand isn't available on the BD-C5500C at the time of this posting.

For U.S. products, Netflix, Vudu, BlockBuster and CinemaNow are available, and other services may also become available in the future.

HDTech

I'm sorry to hear that you're having this issue with your Blu-Ray player.

What's happening is that the settings on your Blu-Ray player may be on the default 480 resolution settings.

Keep your HDMI cable connected to both the player and the TV.

Using the included AV cable (yellow composite cable), connect the Blu-Ray player to your TV with the AV cable and switch to that input and power the Blu-Ray player ON. You should be able to see the menu.

Now, using the remote, go to your video settings and raise the output resolution to 720p, 1080i or 1080p. Choose one and then exit the menu.

Now, since you already have the HDMI cable connected, switch your TV to the corresponding HDMI input. You should be able to see the menu in HD. Once you can see that, remove the AV cable and you're ready to watch in HD.

HDTech

Browsing the Internet with the BD-C5500 is not possible, as there is no browser program on that model.

--HDTech

MSC class devices are supported for the BD-Live feature.

For streaming movies, MSC and some HDD devices are supported, although there are some limitations listed in the manual for large and external HDD devices.

--HDTech

I'm sorry to hear that you're having this issue with your BlockBuster App.

You might try deleting the App and then re-installing it to see if it's an issue with the download.

You might also go in to see if entering your account information in the Settings/Account area allows the service to activate on your machine.

If you have further issues and still can't get it to connect, try calling 800-SAMSUNG for further troubleshooting.

--HDTech

Without knowing which model you have I'll keep it general.

You will need an internet connection for the device (TV, Player, Home Theater...) This can usually be wired (default) using standard Cat-5 cabling or wireless (via the optional WiFi adapter). You need a way for the Netflix datastream to get to your device. Otherwise you can still do the "disk in the mail" thing.

You set up network settings under SETTINGS-->NETWORK. Take the defaults unless you have specific needs. Your device should be set up to use DHCP by default. Unless you have played around with the networking settings on your access point, this is what you want.
Just choose "wired" or "Wireless" on your device. If you choose wireless you will need to discover the network and select it, etc. as needed.

I'm sorry to hear that you're having a problem with your Apps accounts.

I don't have the ability to offer any troubleshooting tips with the information provided. Please reach out to the Samsung customer service center at 800-SAMSUNG or click on this link to chat with one of our online representatives.

http://www.samsung.com/us/support/

We appreciate your support of Samsung products and hope we can have the opportunity to assist you.

--HDTech

Some televisions have picture-in-picture functionalities, however I'm unable to assist since this is the Blu-ray section, and no model number was listed for your television. If you resubmit the question in the television section, will be happy to answer your question in full.

We appreciate your support of Samsung products.

--HDTech

For the BD-C5500C, the WIS09ABGN LinkStick from Samsung is available at many national retailers, as well as www.samsungparts.com

--HDTech

You may need a thumbdrive for storage of certain BD-Live features.

Unfortunately with the lack of detail in the question, I'm not able to fully answer your question.

HDTech

You will need to run a wireless internet modem in the house and purchase the wireless adapter for the BD 5500C.