Just had the refrigerator delivered on 9/8/09 and have had condensation between doors and on outside of freezer drawer. I had trouble changing thre temperatures in both. Please help me out,
I think they are set too cold.
Model #RFG295AARS Serial #C77443CS500075V

asked 3 years, 8 months ago

Username

Anonymous

on French Door

+1point

1out of 1found this question helpful.

3 answers

Answers

answer 1

I get the same issue. Turning off the energy saving stops this. I don't think it's helpful though. Why have an energy saving button if condensation builds up in any and all environments. This is either a lemon design or hot topic push appliance.

answered 3 years, 7 months ago

Username

cpmcmah

0points

0out of 0found this answer helpful.

answer 2

turn off the energy saver and the condensation will go away

Top 100 Contributor

answered 3 years, 8 months ago

Username

appliancedoktor

-1point

0out of 1found this answer helpful.

answer 3

The heater in the strip between the doors is usually not necessary in very dry climates, or during dry seasons, like winter in the northeast, for example. This is the reason Samsung gives customers the ability to turn this feature on and off. If you are in a very humid climate, you will likely want to keep the Energy Saver mode turned off, which allows the strip to heat, helping to evaporate condensation from between the doors.

For assistance adjusting the temperature of the refrigerator or freezer, please refer to your User Manual, which can be downloaded from the Support & Downloads section of this website, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

- Ms. Samsung

Staff

answered 3 years, 1 month ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

what type of detergent do I use to clean my new black bottom freezer refrigerator

asked 3 years, 8 months ago

Username

Anonymous

on French Door

0points

0out of 0found this question helpful.

3 answers

Answers

answer 1

mild soapy water

answered 3 years, 7 months ago

Username

Anonymous

0points

0out of 0found this answer helpful.

answer 2

You can use any mild, non abrasive detergent and a clean, lint free cloth.

Staff

answered 3 years, 7 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

answer 3

You can use a mild detergent or cleaner to clean the exterior of the refrigerator. Many have found streak-free glass cleaners like Windex to be effective in polishing the black finish and removing fingerprints and smudges. Samsung advises spraying water or cleaner on a rag then wiping the surface of the refrigerator rather than spraying directly onto the surface.

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Where do i purchase replacement light bulbs for my French Door Refridgerator?

asked 3 years, 8 months ago

Username

MaryA

Fresno, Ca.

on French Door

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

The answer to this question actually depends on which model French Door you own. If you have one with incandescent lighting in both the refrigerator and freezer, you will likely need to replace them with 60-watt bulbs (2 in the refrigerator, 1 in the freezer). If you have a newer French Door with LED lighting in the refrigerator, you will need to have the LED lights changed by a licensed service professional. If you like, you may contact Samsung at 800-SAMSUNG or by filling out a service request form online at http://www.samsung.com/us/support/o...

You may want to refer to your User Manual first to determine exactly which type of lighting or lightbulbs you may need. User Manuals can be downloaded from the product pages on Samsung.com; simply type your model number into the search bar at the top of the page to find it, then click on the Support & Downloads tab.

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

answer 2

samsungparts.com

Top 100 Contributor

answered 3 years, 8 months ago

Username

appliancedoktor

0points

0out of 0found this answer helpful.

Question

What is the purpose of this shelf?

Our new refrigerator is a Samsung French Door Model RFG238AA. (Cannot find this model at the Samsung website, which is yet another problem.) However, my question is, what is the purpose of the curved shelf on the right-hand side? It looks as if it were designed to hold a roll of paper towel, but this is unlikely. It appears in the manual on page 31, just beneath the egg container, but is not keyed, as all the other parts are.

asked 3 years, 6 months ago

Username

tempgal

Athens, GA

on French Door

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

The curved shelf is for a wine bottle.

answered 3 years, 6 months ago

Username

skihoser

South Dakota

0points

0out of 0found this answer helpful.

answer 2

The part you're describing is the beverage holder, designed to hold a 2-liter bottle of soda or wine bottle. Enjoy using it!

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

do you have a 20 cu ft with ice and water in door?

asked 3 years, 8 months ago

Username

a47dixon

on French Door

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

I know they make counter depth units with ice and water I think its the rf217

answered 3 years, 7 months ago

Username

Anonymous

0points

0out of 0found this answer helpful.

answer 2

The smallest refrigerator Samsung makes with ice and water in the door is 23 cu ft

Staff

answered 3 years, 7 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

why is there ice build up on freezer door of 29 cubic foot french door refrigerator

asked 3 years, 11 months ago

Username

Anonymous

seminole, fl

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Ice build up, or frost, is caused by warm air entering the freezer. If the freezer door is left open for an extended period of time, frost will form. Check the door gasket, and check to see if the door is closing properly.

Staff

answered 3 years, 10 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Do you have any french door refrig/freezer units that are less than

Do you have any french door refridgerators/freezer appliances that are narrower than 34 inchec?

asked 3 years, 6 months ago

Username

Anne

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The RF217, and RF197 series are 32 1/4 wide

Staff

answered 3 years, 6 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Do you have any french door refrigs less than 34" wide?

asked 3 years, 6 months ago

Username

Anne

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The RF217, and RF197 series are 32 1/4 wide

Staff

answered 3 years, 6 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

How can I get temperature to always display?

I just purchased a French Door rf267abrs refrigerator.The temp display always turns off after a few seconds. I would like it to always be on. Is there something I can set ?

asked 3 years, 7 months ago

Username

eddd

Colorado

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Unfortunately, you cannot set the temperature to display all the time.

Staff

answered 3 years, 6 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Refrigerators work in India

We are planning to buy a samsung refrigerator but would like to know if the refrigerator that works in US would also work in India?

asked 3 years, 7 months ago

Username

Anonymous

Chicago

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Refrigerators in the USA are designed to work on 120 VAC and 60 HZ. I believe India uses 220 VAC andd 50 HZ. The refrigerator will not operate, and will be damaged if the correct voltage is not used.

You may want to look into getting a power inverter that meets the refrigerators specs.

Staff

answered 3 years, 6 months ago

Username

MrSamsungHA

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Can you clarify if Samsung Refrigerator model # Model RF267AERS has interior LED lighting in the refrigerator section?

Samsung 26 c.f. Refrigerator
The Samsung model # Model# RF267AERS

Can you clarify if Samsung Refrigerator model # Model RF267AERS has interior LED lighting in the refrigerator section?

The Samsung model # Model# RF267AERS
Sears items number listed along with this model # ; Sears Item# 04680023000

I personally saw this on display at Sears and it had interior LED lighting in the refrigerator section.
The model specification on the sears website discloses Interior Refrigerator lighting: 2 X 60 watts.
The model specifications on Samsungs website disclose Interior Refrigerator Light (W*EA) 60 Watts x 2 each

Can you clarify what interior lighting this refrigerator has in the Refrigerator section; either LED lighting or 2 X 60 watt bulbs.

asked 3 years, 6 months ago

Username

sscamaro

USA Illinois

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

You're correct that the interior refrigerator lighting on the RF267AERS is LED. Thank you for your interest in Samsung!

- Ms. Samsung

Staff

answered 3 years, 3 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Received my RF-217 yesterday and it runs almost constantly. Anyone know why?

I've noticed the gap between the french doors is much wider at the top than bottom. I question if the doors are closing properly hence the frig runs constantly to maintain the temperatures.

asked 3 years, 4 months ago

Username

Anonymous

on French Door

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

It is normal for the compressor to run for the first 24 hours of plugging in the refrigerator in order to reach the desired temperature. Doors that are not aligned properly may allow cold air to escape, which could cause the compressor to run continuously, as well. First, check to make sure the refrigerator is level. An unlevel surface can effect the door alignment. If the doors were removed during installation, make sure they were properly reinstalled. Please consult the User Manual, which can be downloaded from Samsung.com, for complete instructions on detaching and reattaching the doors, or contact your installer if the unit was professionally installed. For further assistance, you may also contact 800-SAMSUNG.

- Ms. Samsung

Staff

answered 3 years, 4 months ago

Username

MsSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

1 of 1