Search Samsung

Looking for Answers about LED TV?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:3)
Dishwashers(Q:17 A:28)
Dryers(Q:48 A:57)
Electric Ranges(Q:88 A:117)
French Door(Q:4 A:5)
Gas Ranges(Q:103 A:132)
Induction(Q:6 A:10)
LED Lighting(Q:2 A:3)
OTR(Q:121 A:174)
Pedestals(Q:8 A:8)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:44 A:80)
UHD TV(Q:73 A:63)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:39)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
LED TV

Customer Questions & Answers:
43 Questions
 | 
44 Answers

Questions & Answers for LED TV

Question

Football scoreboard is cut off from viewing screen

We have a Samsung 55" LED 120 hz 7 series. Even when we change picture size/format we are not getting the upper score graphics on channels that are not HDTV. Is there an adjustment. It was one of the main reasons we bought the tv to watch football. Also the bottom captions on the news channels are cut off.
asked 5 years ago
football09
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have had this problem as well. I just reset the 16:9 setting, that's what I have on my TV. I'm sure you guide is cut off as well when you try to pull it up. If you have an HDMI cable running from your cable box to your TV you go to the source menu and select HDMI4. This will give you the 1920x 1080i box at the top left.

Try that, it worked for me.
answered 5 years ago
Moffettexpress
0points
0out of 0found this answer helpful.
Question

Product differences

What are the differences between the UN55B800 and 8500 products? What would I be gaining/losing by choosing one over the other?
asked 5 years, 1 month ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The biggest difference between the 8000 and 8500 series is the type of LED lighting used. The 8000 uses LED edge type lighting. The 8500 uses true LED backlight with local dimming.
answered 5 years, 1 month ago
pricebl
0points
0out of 0found this answer helpful.
answer 2
A co-worker purchased the 8000 series, I have the 6000 series. Our office purchased the 8500 series. The 6000/7000/8000 series all use edge lighting LEDs, which produce a fairly uniform/consistent light level across the entire picture. The 8500 series uses back lighting LEDs (in groups), which can be dimmed in groups or individually, to help with contrast. For example, if a scene is all dark (think night outdoor shot) with a character walking around using a flashlight, the area of dark would dim its groups of LEDs and the area of the flashlight's beam would increase the output of the LEDs. Note that there are only a hundred or so groups, so it isn't a perfect match to the resolution of the TV (which has 2.1 million pixels), so sometimes there will be light bleed over (flashlight beam causes bright LED light, bleeding outside of the beam to the dark area around it). Also, the software that determines which groups to dim and how much to dim them do so by averaging, so small specks of light in a large expanse of darkness (such as stars in the midnight sky) will be dimmed out. However, in most viewing, the 8500 series produced a little bit better contrast than the 6000 or 8000 series.
answered 5 years, 1 month ago
TVBuyer
Arlington, VA
0points
0out of 0found this answer helpful.
Question

LED TVs

Where can I go see these? No retailers show within 95 miles 0f 01890.
What is the difference between the 6 and 7 series?
What is the difference between the UN55B7000 and the UN55B7100
asked 5 years, 8 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung cannot comment on stock levels of specific retailers. I suggest contacting authorized Samsung retailers to determine when they will have a Samsung item in stock.
answered 5 years, 1 month ago
pricebl
0points
0out of 0found this answer helpful.
Question

8500 led/lcd series

We are interested in a larger LED/LCD than the currently available 55 inch. Will you be releasing a 65-70 inch LED/LCD 8500 HDTV? And When?
We are interested in purchasing a TV in the VERY near future, and would like to know if we should wait a little longer.

Thank you

Rich
asked 5 years, 3 months ago
Sonic
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry, but I currently do not have any information on any units larger then 55" being produced. Please keep checking back on Samsung.com for any information on this and other product lines.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What is the difference between side lit and back lit and which models have each?

asked 5 years, 4 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Great question. With Back lit technology, all the LED lights are in an array behind the panel. This setup usually allows for local dimming, but causes the TV to be a little thicker then an edge-lit unit. The edge-lit unit's light system is as the name implies. The lighting array is only along the edges of the TV. Light uniformity is provided by prisms that are set up along the rear of the unit. these prisms allow for even distribution of light throughout the panel. Usually edge-lit units will be slimmer and consume less power then their back-lit cousins. Currently all the Samsung LED TVs are edge-lit. Please keep checking back on Samsung.com for all the latest info on new TVs and new technology that may be coming your way.

-MrSamsung
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I find the average watt usage for a model, say the energy efficient UN55B8000 55" 1080p LED HDTV?

asked 5 years, 2 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although I may not have the wattage numbers readily available to me, I can say that most all Samsung TVs are energy star compliant. This ensures the best possible performance with minimal power usage. Also, the Samsung LED TVs offer a power savings of 40% over that of what a conventional LCD TV would use.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

In your Type narrative, the LCD is described as "very lightweight". Is it lighter than the LED and the Plasma?

asked 5 years, 2 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have the 46" 7100 LED powered Samsung and it is SIGNIFICANTLY lighter than plasmas of similar size.
answered 5 years, 2 months ago
Dache
Dallas, TX
0points
0out of 0found this answer helpful.
Question

Please advise on how to clean the LED screen.

We have instructions for the frame, but it doesn't specify if the cloth and water are for the LED screen also.
asked 5 years, 2 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Silk cloth and I use pledge window and glass cleaner on the cloth.
answered 5 years ago
Moffettexpress
0points
0out of 0found this answer helpful.
Question

Working of Samsung 81 series 55'' LED TV?

Hello,

If I buy a Samsung 55'' LED TV in US and take it to India, Will there be any problems ? Will be there any issue with PAL/NTSC formats? How about the service? If there is any problem with the television, Could I take it to a samsug service center in India and get it serviced.

Regards,
Anil.
asked 5 years, 3 months ago
AnilE
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you purchase the unit within the North American Territories, it will only have support for NTSC/ATSC/QAM broadcasting systems and only 100v-127v 60Hz power. Outside of the NA territories you will not only need a converter for the broadcast, but also for the power.
That being said, once you take the unit outside the US, your warranty will become void.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Dark Corners

I'm considering purchasing a 55" 7000 series LED, but have seen some negative reviews about the darkening of the corners. Does Samsung plan to remedy this flaw any time in the future? If so how?
asked 5 years, 2 months ago
KurtH
Dallas, TX
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question! Currently, I do not have this information. I will say that if this is a known issue, which I would not know, you can rest assured that Samsung is working hard to rectify the issue so that future models do not end up with the same flaws. Please keep checking back on Samsung.com for any updated information on this and other products.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will a 60' led be coming out soon?

asked 5 years, 2 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We cannot speculate on future products.
answered 5 years, 2 months ago
pricebl
-1point
0out of 1found this answer helpful.
Question

Model LN40B550

Where are the speakers located on the tv, front or rear
asked 5 years, 2 months ago
ehack
92011
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Actually the speakers on the LN40B550 are down firing speakers. These speakers allow for a sleek outer design while preserving audio quality.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

what is the difference between LED and LCD?

asked 5 years, 1 month ago
badabing
06355
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Actually, there is only a few differences between the 2 technologies. Samsung LED TVs still use an LCD panel, but the backlighting is made up of either edge-lit LED arrays (6000-8000) or back-lit LED arrays (8500). The True LCD TVs actually offer a CCFL backlighting unit. Since the LED TVs use the LED backlighting, the TVs actually come out being much slimmer (1.2") then the traditional LCD TVs. Also the contrast ratio on the Samsung LED TVs are much higher then the traditional TVs with an average of about 3,000,000:1 (average on the LCD TVs is 80,000:1 with the highest being 150,000:1).

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How does one determine what size screen is appropriate for a room?

asked 5 years, 2 months ago
jmmonte
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That is a personal preference but you should be able to find suggested viewing distances for tv sizes by searching online.
answered 5 years, 2 months ago
pricebl
0points
0out of 0found this answer helpful.
Question

Why do I keep getting message that my HDTV does not support HDCP?

I have a 6000 series 46" LED TV. Cable box is an Explorer 4250HDC. Cable box is connected via Monster Cable HDMI connected to the HDMI/DVI port on the TV. About once every 3-4 times I turn the TV on I get the message that my TV does not support HDCP and to use a component cable.
asked 5 years, 1 month ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would suggest contacting your cable box provider as this could potentially be a cable box issue.
answered 5 years, 1 month ago
pricebl
0points
0out of 0found this answer helpful.
Question

WHAT IS THE BACK LIGHT LIFE FOR UN55B7000

IS THE BACK LIGHT LIFE THE SAME FOR MODELS UN55B6000, UN46B7000
asked 5 years, 1 month ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All of these models should have similar back light life.
answered 5 years, 1 month ago
pricebl
0points
0out of 0found this answer helpful.
Question

when you turn on tv it makes a ding dong sound. how to eliminate?

asked 5 years, 1 month ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to activate/deactivate your Power-on tone, you can head into the TV's menu, then into the setup sub-menu. Once there you should see the "Melody" option. Click into that option and you should be given the ability to adjust the power on/off tone of the TV.

-MrSamsung
answered 5 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

new models

when do your new led models come out? newer than then 6000, 7000, 8000 & 8500.
asked 5 years, 1 month ago
yasayi
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. As of this moment, I do not have any information on any future Samsung LED models. Although the 6000-8000 have been produced since the beginning of this year, the B8500 is the newest model (only being released about 2 months ago). Please keep checking back on Samsung.com for any further updates on this and all of Samsung's other products.

-MrSamsung
answered 5 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will Samsung make a 58' LED TV this year?

asked 5 years, 7 months ago
Anonymous
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung cannot speculate on future product lines.
answered 5 years, 2 months ago
pricebl
0points
0out of 0found this answer helpful.
Question

Are there any plans to make a 65" LED TV?

Thank You!
asked 5 years, 7 months ago
olefish
Florida
on LED TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung cannot speculate on future product lines.
answered 5 years, 2 months ago
pricebl
0points
0out of 0found this answer helpful.
1 2 3 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.