I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you, Samsung stands behind all their TVs and will service and repair the unit if there is a detrimental problem with your set (all within the manufacturer's warranty’s time frame and guide lines). If you have any further questions about this or any other issue, please make a service request at http://www.samsung.com/us/support/o...
, or contact 800-SAMSUNG for live issue resolution.
answered 4 years, 8 months ago