I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you, Samsung stands behind all their TVs and will service and repair the unit if there is a detrimental problem with your set (all within the manufacturer's warranty’s time frame and guide lines). If you have any further questions about this or any other issue, please make a service request at
http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG for live issue resolution.
-MrSamsung
answered 3 years, 6 months ago

Username
MrSamsung
Samsung HQ