Search Samsung

Looking for Answers about LCD TV?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:1)
Dishwashers(Q:14 A:23)
Dryers(Q:40 A:49)
Electric Ranges(Q:82 A:109)
French Door(Q:3 A:4)
Gas Ranges(Q:95 A:121)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
Microwaves(Q:112 A:165)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:38 A:69)
UHD TV(Q:39 A:34)
Verizon Wireless(Q:109 A:125)
Washers(Q:20 A:31)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
LCD TV

Customer Questions & Answers:
184 Questions
 | 
163 Answers

Questions & Answers for LCD TV

Question

Do you have parts for your older LCD models?

I am trying to find a lamp for my Samsung Tantus LCD TV, it is an older model.
asked 5 years, 1 month ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes go to samsung partstore .com
answered 4 years, 9 months ago
sharpe7273
0points
0out of 0found this answer helpful.
Question

Can I order a new remote?

How do I order a new remote for my TV?
asked 5 years, 1 month ago
jpa756
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes you can go to samsungpartstore.com
answered 4 years, 9 months ago
sharpe7273
0points
0out of 0found this answer helpful.
Question

Is the optical output surround sound?

I have an LN40A530P Television. It has an optical audio output. When I plug my DVD player into the HDMI input on the TV, and the Optical Audio Output on the TV into a surround sound receiver, will the DTS or Dolby surround sound signal from the DVD be passed through to the receiver?
Thanks!
asked 5 years, 1 month ago
Anonymous
Denver
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No. This is a standard limitation on most HDMI enabled TV's. You must connect your DVD player to your receiver directly.
answered 5 years, 1 month ago
SeanU
0points
0out of 0found this answer helpful.
Question

What causes 1/2 of the TV screen to go blank?

Model LN-T1953H
20" TV
asked 5 years, 1 month ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would not know from just the info you provided. I would implore you to contact service at 800-SAMSUNG for further assistance.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

PIP will only tune in analog stations

I own a LN52A6501F. Prior to the HDTV conversion, I was able to receive PIP for analog stations. Now I can't review any over the air stations (HDTV)with PIP. The TV is able to scan and receive HDTV signals but the PIP will not work with the TV's tuner. The PIP shows only whole number stations, wereas the HDTV stations are shown as 6-2 or 10-3 etc. Will there be a software upgrade to correct the PIP problem?
asked 5 years, 1 month ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there, I'm sorry for the confusion on this issue. Let me try and clear it up for you. In the TV's manual, it should state that PiP is only compatible with an analogue signal. However, many of the current 2008 and 2009 models can still display a limited digital signal. Unfortunately, there are no firmware updates that can unlock a hardware limitation. From what I understand, all PiP systems, regardless of manufacturer, are having issues with the digital transition.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I have a 120hz samson lcd tv , however I never see it on more than 60 hz , what is my problem ?

asked 4 years, 11 months ago
ando
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box.

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What LCD TV models have PIP with SWAP?

Do you presently offer HDTV with PIP? By PIP, I specifically mean viewing two live telecasts simultaneously with swap capability. The HDTV tuner selects one live telecast and an HDTV input connector (HDMI or component input) receives the second live telecast from some external source (eg DVD recorder with embedded digital tuner). I want to watch two live sports telecasts and swap large/small windows with swap button on remote controller. I receive thru-air digital signals via antenna. Do you presently have a model with this capability?
asked 4 years, 11 months ago
Anonymous
14543
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although the LCD B630 and higher, Plasma 6 series and higher and the Samsung LED TVs offer a one tuner PiP, none of these Samsung TVs actually offer the "swap" feature. Here is a simple way to set up the PiP feature on these units.

In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set. If your option is grayed out, this means that one of the required connections is not active and connected properly.

For further information on PiP, please refer to page 20 in these units user manuals.

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

LN40B630 vs LN40B640.. What's the difference? part two

OK Maybe a tech can answer these,
checking the Samsung comparison.
640 says widescreen 630 doesn't
Both are widescreen, right??
630 says mega contrast, what is that and does the 640 have it as well.

640 says ultra clear panel, I've seen Glossy panel vs Semi- matte on some tv's.
Does that apply here? and if so what's the difference??
Or are the 630 and 640 the same on this?

Touch of Color, 640, Yes(grey), 630, blank. Isn't touch of color a standard on all
Samsungs? or am I wrong and the 630 doesn't have it.
And what exactly is it.

I know this is alot to ask but if a samsung tech or anyone else knows and could send some
info my way I'd appreciate it. There's about a $100 bucks difference and I'm trying to
figure out why, if the 640 is worth the extra $$ to me.
Otherwise I'll have to ask someone trying to sell me the more expensive tv or what
they happen to have in stock.
thanks
asked 4 years, 11 months ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question! There are a few differences between the B630 and the B640. The main ones are: 1)The B640 is a Best Buy exclusive, 2) The B640 is ToC gray, while the B630 is ToC red (Touch of Color only refers to the actual color of the bezel and the manufacturing process used to produce the bezel it self, not all Samsung TVs offer ToC), 3) the B630 has a matte screen which is considered a "Clear Panel" panel, and not the glossy Ultra Clear Panel. Also both the B640 and the B630 offer basically the same Mega Contrast (80,000:1).

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will my wireless headphone with volume control work on the PN58B860 or PN58B650 sets?

I currently use a RCA WHP-150 wireless headset with volume control on a 61" DLP; I want to replace the TV with a Samsung 58" plasma. The wireless headphones are equipped with a 3.5mm male connector. When I plug it into the 3.5mm female connector TV speakers are turned off. Will this wireless headphone work with either or both of the above sets? Will I have to turn off the speakers after I plug in the device or will they be disconnected automatically?
asked 4 years, 10 months ago
Larryek
Texas
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That's a great question! As a matter of fact, you will be able to connect your wireless headphone system to the B860 or the B650. You will, however, have to manually turn the speakers off on the set when you use the headphones. Also, with both sets, the audio outputs are a fixed pass-through setup, so the TV's volume control does not affect the sound out of the outputs. This means that your headphone system should have the ability to adjust the sound levels. Lastly, although you can connect the 3.5mm jack into the B860, the B650 will require you to use generic RCA Red/White connectors, since the B650 does not offer a 3.5mm jack for audio output.

-MrSamsung
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Does the PN58B650 have PIP?

When I compare the PN58B860, PN58B850 and the PN58B650 the PN58B860 and 850 indicate a "yes" next to PIP; the PN58B650 indicates "No." However, the owner's manual downloaded online for the PN58B650 indicates PIP and Consumer Reports also states the PN58B650 has PIP. Is there a reason or difference in the PIP for the PN58B860 and 850 verse the PIP with the PN58B650?
asked 4 years, 10 months ago
Larryek
Texas
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry for the confusion. The PN58B650 does actually have a 1-tuner PiP system. 1-tuner systems only allow for one cable connection to be shown at a time on the screen. In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set. If your option is grayed out, this means that one of the required connections is not active and connected properly.

-MrSamsung
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how do i select a source if tv wont turn on?

asked 4 years, 10 months ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the television doesn't turn on, I would suggest having the unit serviced.

You can start the process by going to the Samsung Support website and filling out an online service request. For your convenience, I've posted a direct link here:

http://www.samsung.com/us/support/o...

Best,

--Mr. Samsung
answered 4 years, 10 months ago
MisterSamsung
0points
0out of 0found this answer helpful.
Question

What models are available in "White"?

Are any LED's in white?
asked 4 years, 9 months ago
Anonymous
Lithuania
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Currently the only model that is White in color is the LN19B361.

http://www.samsung.com/us/consumer/...

-MrSamsung
answered 4 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Playing MKV fvideo files

I have Samsung LCD 46" of 6 Series and I love it, but there is one thing I'd like to ask you about. When I play MKV files via Media Player it does not recognize DTS audio tracks and sometimes some video formats. Is that possible to fix it somehow. Maybe you could fix it in the next Firmware? It would be awesome! Thanks a lot fro your attention!
asked 4 years, 9 months ago
Alexander
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the post! Although I may not have a solution for you right now concerning your non-playing files (aside from performing a firmware update), I will bring this up to the proper departments for any future issue resolution. I assume you have the B650 unit and have the unit either connected via DLNA or USB. Again, thank you for your post.

-MrSamsung
answered 4 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

my tv does not turn on

the power turns on and off repeatedly. the screen never comes on
asked 4 years, 3 months ago
mplewe
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What is the difference between a 6ms response time and a 120hz refresh rate?

Some of your specifications refer to the response time to reduce blurring for sports action and some refer to refresh rate. Which should I look for in buying a new tv and why?
asked 5 years, 5 months ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I can't tell you which is better to look for in a TV, but after explaining it to you now, I hope this helps your decision making.

Response time refers to the amount of time it takes the signal to be processed and displayed on the screen.

The Refresh Rate refers to the actual frames per second that the signal is displayed at.

All of our TVs work at a 60Hz refresh rate, meaning that the signal "can" be displayed at up to 60 frames per second. Some of our TVs display the signal at 120Hz, meaning that it can display and even upconvert the signal to 120 frames per second.

The more frames per second that are displayed, the more you will be able to see.

I hope this has help you out :)
answered 5 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

three part question - 46a850 vs 46b650

What is DNLE? DLNA? DCM?
My DVD sound system has an s Video connector - how do I do this on B650?
Does b650 have info link?
Is the B650 more advanced than the A850?
asked 5 years, 5 months ago
am0220
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Well lests start with the first one:
1) DLNA is the standard that many different manufacturers use to allow entertainment devices within the home to share their content with each other across a home network.
2) You will need an S-Video cable to connect your DVD player to the B650. Once connected its just a matter of switching your source on the TV to the s-video connection and you should be good to go.
3) The 32"+ 650 series has infolink
4) Although the 650 and 850 have similar and differing technologies, it really is up to the consumer to decide whether or not that particular model fits their lifestyle.

I hope this has helped you out :)
answered 5 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

LN52B650?

Will Samsung supply a LN52B650? If so, when will this be available?
asked 5 years, 5 months ago
DFERRISS
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At this time, the only LCD for this model year that is in the 650 line that is larger then 46" is the LN55B650. However, keep checking back for any updates on the Samsung LCD sets.

I hope this helped you out :)
answered 5 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will Yahoo Widgets be available as a firmware upgrade on existing LCD TVs?

I have the LN52A650A model. I just heard that Yahoo Widgets will be available on new TVs but would like to know if there will be any way to add the functionality to existing TVs.
asked 5 years, 4 months ago
Tizzylish
Dayton, OH
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As long as your TV has the Infolink feature, there would be the possibility of a firmware update including the widgets. However at this time, I do not know if this will be implemented.
answered 5 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Why no more DNIe emphasis in 2009 Line up?

In 2008 line up, all A450 and above have DNIe. Why not DNIe no shown in the specification of all Samsung 2009 "B" series or even LED TV?
asked 5 years, 4 months ago
Doma
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The feature is still there. I think it's called "Internet" now.
answered 5 years, 4 months ago
keithjs2
0points
0out of 0found this answer helpful.
Question

product numbers??

OK, I thought I understood the Samsung product numbers. ie. Ln40A550.
A 40 inch 5 series 50. Or a LN40A630 A 40 inch 6 series 30 which
has fewer connections or what not than a 6 series 50. and so on.
I understood that.
Now there's the B's with all sorts of numbers.
Is there a somewhat simple formula to this?
So I can compare price vs. features...samsung to samsumg.
Not just Led to Led but Led to Lcd and so on??
asked 5 years, 4 months ago
Anonymous
on LCD TV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You are on the right track, although you are off on a few things. All of the last 3 numbers represents the series of the TV. So that would be the 630 series or 550 series. The "B" just means that that set is the new model for 2009. As far as comparing between the different technologies, that would be kinda lop sided. Similar models across LED and LED would not necessarily have the same specs and features, even if they have a similar numbering convention or price point.
answered 5 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 5 6 ... 10 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.